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Lead Cashier

3 months ago

Eden Prairie, United States Bachman's Inc. Full time
Job DescriptionJob Description

  ​

Lead Cashier

Schedule will vary during retail hours

Position Overview:

Sales leads are the frontline retail employees at Bachman’s. They help customers find what they’re looking for, answer questions about products and assist with product selection and purchase.
 

As a member of our sales team you will be responsible for the following:

Customer Service 

  • Welcome each guest in your own authentic way.
  • Identify and approach customers in the store.
  • Provide information about products and services to customers who visit or call the store for information.
  • Assist customers at the cash registers as needed and place orders for delivery. 
  • Deliver an exceptional guest experience by prioritizing customer needs.

Revenue Generation

  • Provide customers with product knowledge and recommendations to help them select the right gift/products/plants for their needs.
  • Assist customers with selecting and purchasing materials, supplies, and equipment for gardening projects.
  • Recommend alternative products to meet customer needs and/or to increase success at home.

Store Operations

  • Assist stock team in opening, unpacking and pricing merchandise.
  • Perform stocking, restocking, and rotation of merchandise on shelves.
  • Assist in implementing and maintaining seasonal product displays.
  • Ensure the physical cleanliness, security and maintenance of the store.

People Management

  • Provide work direction to other associates in the absence of the supervisor. 
  • Assign specific tasks to associates. Monitor the team's performance.
  • Train other associates in product knowledge, store operational processes and/or POS

Qualifications:

  • Minimum 2 years’ experience in retail experience.
  • Ability to work a flexible schedule, including nights and weekends
  • Interest in the floral/garden/gift industry preferred.
  • Ability to interact with and build relationship with customers.
  • Technical knowledge including POS. 
  • High energy level.

Requirements:

  • Strong oral communication and interpersonal skills.
  • Strong knowledge of policies and practices regarding safety, inventory control, cash, and facility.
  • Ability to effectively carry out cash register functions.
  • Strong ability to quickly carry out simple mathematical calculations, including addition and subtraction; multiplication and division; and percentages.
  • Ability to read and comply with directives stated in the merchandise presentation guides.
  •   Ability to connect with others and build enthusiasm about our product. 



Bachman’s is an Equal Opportunity Employer

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