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Hispanic Bilingual Cashier/Greeter

4 months ago

Metairie, United States SpeeDee Bonnabel Full time
Job DescriptionJob DescriptionBenefits:
  • Bonus based on performance
  • Competitive salary
  • Dental insurance
  • Employee discounts
  • Flexible schedule
  • Health insurance
  • Training & development
  • Vision insurance
  • Company parties
  • Opportunity for advancement

MUST be Bilingual in Spanish and English. Need to be fluent in English. 80% of the time is spent in the bays. Its hot in the summertime so you will sweat. Must assist technicians with pulling new filters off the shelf, greeting customers and ACCURATELY getting customer information, especially emails. MUST have a smiling face and happy disposition. Will be driving vehicles into the bays for the technicians to begin work. Will have heavy interaction with customer. Will be accepting payments (cashier).

Also must be willing to make cold calls to customers on the phone who haven't visited us in 6 months or so. Must be willing to go put flyers under windshields at grocery stores and strip malls to drive car counts. Saturday work is required.

Weekly Bonuses available for email collection.

Company Overview
Our first SpeeDee Oil Change opened in December 1980 in Metairie, Louisiana.
SpeeDee swiftly grew into a quick lube and automotive tune-up service business, and by the mid-90s, SpeeDee had added complete brake service and grown to a full-service auto maintenance and repair facility.
For 40 years, SpeeDee has built trusted customer relationships based on reliability and professional service and grown from a single store to more than 150 locations.
How Are We Different From the Competition?
  • Local Ownership
  • Quality Service
  • Training and Certification
  • Multi-Point Courtesy Check and Service Review
  • Free Top-Off Service
  • Maintenance Records
  • Affordable Rates
Job Summary
The cashier is responsible for establishing and maintaining good customer relations and to accurately complete paperwork required to track and service customers. Performs other duties not directly stated below, as instructed by either the Manager or Assistant Manager.
Employment Qualifications
  • Commitment to excellence at all levels of service
  • Retail experience, automotive experience helpful
  • Good communication skills, cheerful and friendly
  • Enthusiastic attitude and good work ethic
  • Basic computer and office management skills
  • Clean and neat appearance, good telephone voice
Responsibilities
Customer Relations / Business Development
  • Greets and interacts with the customers in a friendly, professional, and inviting manner
  • Explains the SpeeDee Franchise Organization preventative maintenance services and pricing structure in order to achieve high customer satisfaction and increased sales.
  • Reviews services performed and bills out the customer
  • Obtains any technical information from manager or tune-up technicians in response to questions from customers
  • Presents all promotional materials to customers
  • Maintains marketing programs as directed by manager
  • Answers telephone in an approved manner
  • Works to maintain a team effort of quality customer service
Shop Operations
  • Maintains spotless customer service/office area
  • Maintains spotless customer restrooms
  • Greets and writes up work orders for customers when business trends dictate the need
  • Conforms to the standards and procedures prescribed by the SpeeDee Franchise Organization Daily Operations Manual and store policies
  • Maintains appointment scheduler
  • Maintains operations of office computer system and daily cash receipts
Benefits/Perks

  • Growth Opportunities
  • Locally Owned and Operated
  • Safety You can Trust