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Senior Credit

2 months ago

Minneapolis, United States Cypress HCM Full time
Job DescriptionJob Description
Senior Credit & Collections Representative Overview:
  • The Senior Credit and Collections Representative is responsible for collection activities related to major and complex accounts. This role involves performing analysis related to collection activities under the supervision of a manager. Responsibilities also include reviewing credit-held orders and making recommendations for credit extensions.
Key Responsibilities:
  • Perform collection efforts on major and complex accounts.
  • Collaborate with internal teams and customers to resolve issues such as short payments, disputes, and billing problems.
  • Escalate any issues contributing to collection delays to the supervisor.
  • Follow credit processes and procedures to make appropriate credit decisions, including releasing orders on hold.
  • Conduct customer reviews for new and existing clients to recommend appropriate credit lines.
  • Keep the supervisor informed of any deteriorating credit situations.
  • Perform aging analyses and work with the supervisor to establish monthly/quarterly goals related to DSO, cash collections, and account reviews.
  • Assist with projects as assigned, including data gathering, analysis, and collaborating with colleagues at all levels within the organization.
Basic Qualifications:
  • Education and Experience: High School Diploma/GED and 3 years of experience in account resolution and credit extension.
  • Technical Skills: Knowledge of ERP systems, and proficiency with Microsoft tools (Excel, Word, and Outlook).
  • Financial Knowledge: Understanding of financial statements and credit reports, as well as business processes and their impacts.
Preferred Qualifications:
  • Communication Skills: Strong verbal and written communication abilities.
  • Business Acumen: Demonstrated strong business sense and the ability to learn multiple systems and business process variations.
Compensation:
  • $20.00/hr (W2/Non-Exempt)
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