Sr. Customer Marketing Manager
3 weeks ago
The Senior Customer Marketing Manager, Sweets, collaborates closely with commercial and R&D teams to drive growth in the confections category. Through market analysis, resource management, and innovative processes, this role interacts with all internal departments and is customer-facing. Key competencies include Analytical Skills, Communication, Management, Organizational, and Computer Skills.
Duties and Responsibilities:
- Manage marketing activities for existing and new customers, collaborating with sales and applications for profitable growth.
- Conduct market and trend analysis, contributing to the development of a holistic business category strategy.
- Organize and manage high-value customer engagements, recommending data-based solutions.
- Lead execution through cross-functional collaboration and present compelling solutions to customers.
- Translate MANE’s competencies and technologies into value propositions for the business and customers.
- Collaborate with internal teams to apply primary research information to actionable customer messaging.
- Provide customer marketing support on select global and national account cross-functional teams.
- Create and co-manage flavor collections programs and proactive customer engagement tools.
- Develop and manage category trade communications and brand promotion programs.
- Attend relevant trade events to monitor industry trends.
- Maintain awareness of competitor activities and recommend actions to maintain leadership advantage.
- Travel expectation: 40%.
Education and Experience:
- Bachelor’s degree in marketing or business Management (MBA a plus).
- Minimum 8 years+ of marketing experience.
- Proficient in PowerPoint, Canva, or similar for compelling presentations; video, graphics, Adobe a plus.
- Trade research and social media literate.
- Proven track record of creative project management within a cross-functional environment.
- B2B industry experience, preferably in flavor, confections, sweets, bakery, or food ingredients.
- Ability to manage and coach team members.
Personal Characteristics:
- Strong interest and curiosity about the sweet, nutrition, and food world.
- Proven work ethic and ability to work independently.
- Solid project management, organization, attention to detail, and follow-up.
- Strong emotional intelligence to work with diverse personalities and international co-workers.
- Solid business case and ROI orientation
MANE offers industry-leading benefits, including a generous PTO plan, paid holidays, annual year-end shut down, 401(k) contributions, tuition reimbursement, paid parental leave, and more.
MANE is an equal opportunity employer, known for a culture that prioritizes employee well-being.
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