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IT Director
3 months ago
Who we are
We are a family-owned bank committed to providing exceptional service and innovative banking solutions while making a difference in the communities we serve. We take great pride in the relationships we built and the lives we impact. We offer the strength of a big bank combined with local decision-making and hometown involvement, setting our community bank apart from the rest.
Our mission
Our mission is to support the financial goals of individuals and businesses in the communities we call home by offering every person a better banking experience.
Our values
- Passion: We have an unrelenting drive to be great. Quality service is our #1 priority.
- Commitment: We do not shy away from accountability. We together as a team and embrace the spirit of service.
- Leadership: We are competitive leaders in our markets and a go-to source for finance and lending.
- Community: We’re proud to support each other and our local communities. We win when our customers win.
To learn more about us, visit www.firstnationalbanks.bank.
About the role
The IT Director is responsible for the day-to-day management of the bank’s IT infrastructure, systems, and services. This role oversees a team of system and IT administrators, including the oversight of the help desk function. This role will manage the implementation of new IT systems and policies and will collaborate with the marketing and operations teams to support our growth strategy.
Position is located in Sioux Falls and is not a remote position.
What you will do
- Responsible for the implementation and maintenance of the company’s IT Infrastructure, including networks, servers, storage, telephone, and cloud services.
- Leads a team of System Administrators and IT (Help Desk) Administrators to ensure end user satisfaction and project deadlines are met.
- Establishes and monitors staff performance and development goals including assigning responsibilities and setting objectives and priorities.
- Assists with the management of Fiserv banking products, including updates, patches, and vendor management.
- Establishes and coordinates risk management procedures, continuity scenarios, and contingency plans, ensuring Business Continuity and Disaster Recovery measures are in place.
- Monitors, manages, and maintains the activity of cloud environments (Azure).
- Recommends and develops IT policies, procedures, and protocols to streamline functions.
- Acts as a lead for IT projects, including software installations, implementations, upgrades, and migrations.
- Assists in developing long-term strategies and capacity planning to meet the future technology needs of the banks.
- Collaborates with key business units across the organization to create efficiencies and mitigate potential risks.
- Other duties as assigned.
What you will need
- Bachelor’s degree in information technology, computer science, or related field required.
- 8+ years of experience in IT, with a preference given to those with a banking background.
- 3+ years in a leadership role overseeing a diverse team of IT professionals.
- Strong technical background with expertise in infrastructure, security, and cloud technologies.
- Excellent communication, leadership, and interpersonal skills.
- Experience working in the banking industry strongly preferred, specifically experience with Fiserv products such as Premier and Navigator.
What we offer
- Health Insurance
- Dental Insurance
- Vision Insurance
- Paid Vacation, Sick, and Holiday time
- A competitive 6% 401k match
- And more
Candidate must pass a pre-employment screening including credit history and criminal record check.
Our company provides equal employment opportunities (EEO) to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
