ServiceNow Developer

Location- Greenbelt, MD (Prefer candidates to be in the DMV area)

About Swingtech Consulting, Inc.

Swingtech Consulting, Inc. provides technology, management, administrative consulting services for the federal, state and local government. Our team is comprised of skilled, certified consultants that help clients achieve success with effective, created, and rapidly executed solutions.

Swingtech Consulting, Inc. is rapidly growing, and we are always looking for intelligent and motivated people to join our team. We are committed to excellence so training, supporting, and empowering our team is a top priority for us.

Position Overview:

This role will work closely with our Technology & Innovation Architect and Business Analyst to understand and define agile requirements and drive entire SLDC process from design to building ServiceNow-based solutions.

Responsibilities:

The Developer will be responsible for:

• Gathering Requirements, Analysis, Design, UI, Workflow and Application Development activities.
• Facilitating rollouts of new applications, enhancements, and new modules.
• Implementing ServiceNow customizations including, but not limited to: Scoped Applications, Client Scripts, UI policies, UI Actions, Script Includes, Business Rules, workflow administration, and Reports.

Qualifications and Skills:

• Excellent understanding of the ways in which ServiceNow can be configured, customized, and scripted in both Global and scoped application environments.
• Knowledge of how to assess the performance of a ServiceNow environment, how to diagnose performance problems, and best practices for improving performance.
• Ability to write JavaScript code that is easy to read, follows standards with extensibility and reuse in mind
• Ability to write AngularJS widgets for the Service Portal
• Strong communication skills, both written and verbal
• Must be comfortable engaging stakeholders, process owners, and non-technical users.
• Must be experienced in working with business users to identify business requirements and workflows, and able to translate business requirements into technical solutions.
• Develop clear and concise technical and process documentation, making use of the knowledgebase module within ServiceNow.
• Ensure adherence to all ITIL processes
• Identify, train, and communicate best practices related to ServiceNow development and usage to customers and employees

Requirements:

• Bachelors in Computer Science or equivalent
• Minimum of 3+ years ServiceNow platform (required)
• Must have 5+ years of overall Software Development experience.
• Must have 3+ years of ServiceNow Scoped Application Development experience
• Must have 3+ years of JavaScript programming experience on ServiceNow Platform.
• 5+ years working in an IT Service environment supporting proprietary applications
• Experience implementing systems using the Agile/Scrum methodology
• ServiceNow Developer / Administration Certification
• Experience with scripting in ServiceNow (Scoped App, Business Rules, Script Includes, UI Pages, UI Macros, etc.)
• Experience in working a large-scale development work on ServiceNow
• Experience developing apps using ServiceNow Platform
• ITIL V3 or 2011 Certification
• Candidate should have excellent verbal and written communication skills and able to multi-task in a fast paced, high volume environment

Clearance Level:

• Must be a U.S. Citizen
• Secret Clearance preferred

Summary of Benefits

• 15 PTO days
• 11 paid holidays
• Medical Insurance with – 3 options (HSA with $600 Employer Contribution).
• Dental Insurance with no age limit orthodonture.
• Vision Insurance through EyeMed in and out of network coverage.
• Short Term and Long-Term Disability coverage with 100% premium support,
• Life insurance and AD&D with 100% premium support
• Supplemental Life Insurance
• Critical Care and Accident Insurance availability
• Pet Insurance through Nationwide
• Employee Assistance Program
• 401k with enrollment from day one. 4% deferral by company.
• $1500 Annual Training Budget
• $1500 Referral bonus
• Eligibility for annual merit and discretionary bonus
• Flexible work arrangements

Equal Opportunity Employer Minority/Female/Veterans/Disabled

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