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Global Parking Systems are experts in the management of parking lots, valet services, parking management, and shuttle operations at airports across the country. Global Parking Systems also partners with SP Plus Parking Corporation, a leader in the parking management space. Together, we are committed to making the parking experience a first-class enjoyable one for parking consumers. Built on the foundation of excellence and integrity, we are dedicated to providing the highest service level at all our parking facilities.
MAIN RESPONSIBILITIES
Basic Function: Utilizes a quality customer service orientation, receives payment from customers for parking services, and facilitates the flow of traffic through the gate by performing the following duties:
- Responsible for being at work every scheduled day, on time, and in uniform.
- Counts “bank” of revenue at the beginning of the shift to ensure the starting total is correct.
- Collects cash and/or validations and maintains security of cash.
- Makes changes and issues receipts or tickets to customers for each transaction.
- Computes or recomputes bills from tickets showing the amount due per customer.
- Operates cash register after time calculation (manually or by machine), calculates cost or transaction, and displays the cost of customer transaction on the cash register.
- Quotes parking service prices for which money is received upon customer receipt.
- Gives directions to customers to various locations in the city.
- Completes lost ticket forms when original tickets cannot be located.
- Resolves customer complaints independently or with the aid of a supervisor.
- Answers telephone promptly and courteously.
- Maintains cleanliness of booth and picks up trash in the surrounding area.
- Conducts timely checks to see if a proper inventory of necessary work aids and supplies is located in the booth.
- Verifies log of shift transactions against bank of “revenue” on hand.
- Compiles “bank” of collected revenue during the day once a predetermined amount of money has been collected.
- Record amounts received, cars in/out of the facility, and cars left in a facility (if applicable) while preparing shift reports of transactions.
- Any other duties that may be assigned by the supervisor.
MINIMUM QUALIFICATIONS
Qualification Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Education and/or Experience: less than high school education or up to one month of related experience or training or equivalent combination of education and experience.
Availability to Work: Special shift requirements, if any, will vary depending on a location's hiring needs. If applicable, availability to work the 2nd shift, 3rd shift, and/or weekends may be required.
License Requirement: The employee will be required to have and maintain a valid state-issued driver’s license with a current address and acceptable driving record.
Mathematical skills: the ability to add, subtract, multiply, and divide into all units of measure, using whole numbers, common fractions, and decimals. Ability to make change.
Language skills: the ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, supervisors, and other employees of the organization.
Reasoning Ability: the ability to apply common sense understanding to carry out detailed but standard written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.
Other skills and abilities include using a clock (standard/military time), calculator (optional), or credit card machine to handle transactions. Ability to maintain a pleasant and mannerly demeanor when speaking on the telephone and with the public. Ability to effectively respond to customer problems or complaints.
Physical demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Employees work in and around potentially dangerous traffic situations, and employees are to be safety conscious at all times. Employees are frequently required to reach and or sign (communicate) with hands and arms. Employees on occasion must lift/move up to 50 lbs. Employees are regularly exposed to high levels of noise and/or fumes from either vehicles or airplanes.
While performing the duties of this job, the employee is regularly required to sit, use hands to finger, handle, or feel objects, tools, or controls, and reach with hands and arms. The employee is occasionally required to walk and sit. Specific vision abilities required by this job include close vision.
- Cashier -$17/hr
Global Parking Systems is an equal opportunity/affirmative action employer. Qualified applicants will be considered without regard to race, religion, color, national origin, gender identity, sexual orientation, age, marital status, protected veteran status, or disability status.
