Pest Control Technical Training Manager

3 weeks ago

Charlotte, United States The Mosquito Authority and The Pest Authority Full time
Job DescriptionJob DescriptionMain Line Brands, LLCs Mosquito Authority and Pest Authority brands are based in Charlotte, NC, and manage over 170 franchisees in 400 plus markets in the US and Canada. We are recognized as a leader in residential mosquito and tick control. Our newest brand, Pest Authority, has over 50 franchisees engaged in 16 states and offers exponential growth for team members.

More important than our size is our commitment to excellence and the success of our franchisees and employees. We believe in our team members and embrace their positive intentions, work ethic and belief in our company and industry that help make Main Line Brands, LLC an exciting career choice.

The primary responsibility of this role is to protect the Pest Authority brand by ensuring compliance with all service protocols, sales training, customer service training to achieve sales objectives, customer retention, and brand recognition.

Responsibilities/Duties:
Basic knowledge of all urban pests and pest control procedures.
Train all newly launched Pest Authority franchises who have launched in the past 12 to 18 months.
75% to 80% of their time to be spent on field activities in various locations.
Spend at least two (2) full days in two locations per week.
Training activities to include, but not limited to, review and understanding of all current service protocols with all individuals.
Training in up selling, cross selling bundle services.
Inventory review and compliance to ensure adequate product(s) are available to provide service to comply with current service protocols.
Proper license compliance by the franchise per each State requirements.
Work with individual pest specialists, or designated individuals dedicated to pests, to ensure compliance with service protocols.
Truck and safety inspections to ensure proper products are available to comply with all service protocols and PPE is sufficient.
Identify gaps, or needs, with respect to training, equipment, or needed services.

Skills Required:
3 5 years experience in the pest control industry
Understanding of the sales process and ability to train
Past sales experience in the pest control industry
Competency in commercial service, i.e., HACCP, AIB, USDA
Competency in termite control and other ancillary services
Ability to travel 75% to 80% of the time
Skills in Power Point, Word, and Excel
Excellent communication skills

Benefits:
  • Health/Dental/Vision
  • 401K
  • Company vehicle or vehicle allowance
  • Generous holiday and PTO allowance

Salary based on experience.

This is a remote position.

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