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Team Leader

1 month ago

Hendersonville, United States BurgerFi - Hendersonville Full time
Job DescriptionJob Description

This job is a great fit if you have experience as a: Kitchen Manager, Assistant Manager, Shift Leader, Shift Supervisor, Team Leader, BOH Manager, FOH Manager, Restaurant Manager, Restaurant Supervisor...etc.

We are seeking positive and enthusiastic people who love to serve We are seeking a Team Leader to join our team. The Team Leader is a non-exempt management role, overseeing the team, the kitchen, and the front of house, all to ensure a great shift in a clean restaurant

Why join us?

  • On-demand Pay (You can have the money you’ve already earned when you need it, manage bills, save, and even find extra shifts)
  • Benefits – Medical, Dental, Vision (must meet eligibility requirements)
  • Paid Time Off - Earn up to 1 week of paid vacation time every year
  • Tips
  • Free Meal every shift
  • Free uniforms
  • Paid training
  • Real opportunities to advance your career

Main Responsibilities:

  • Able to lead and perform the opening/closing procedures for the restaurant
  • Ensures the team maintains clean and organized storage areas and follows all receiving procedures
  • Manages the cleanliness of the restaurant to exceed Department of Health standards and upholds food quality according to Burgerfi standards
  • Takes the necessary steps to ensure that all equipment functions properly in order to provide the team with the tools they need to serve our guests to our high standards
  • Secures the restaurant and always ensures the safety and security of the team
  • Manages Labor according to current expectations set by the General Manager
  • Able to create a daily shift plan for their area (front of house, back of house) to include breaks, scheduled tasks and training/development for new and existing team members
  • Ability to adapt quickly when needed with a new plan or course of action to ensure service is not disrupted
  • Proactive in all areas of safety and security both inside and outside of the restaurant
  • Familiar with Burgerfi policies and proactive in holding team accountable
  • Upholds the policy for all vendors visiting the restaurant according to current policies

People

  • Trains, coaches and guides team members during the shift – ensuring that all communication and tools are being used and followed – in a continuous effort to achieve operational excellence, effective communication and uncommon hospitality every day on every shift
  • Manages and cultivates relationships with the team, guests, and vendors
  • Manages the team’s appearance and performance
  • Able to communicate with other Managers and team members in a professional manner

 

Guest Experience

  • Manages the shift to ensure the lowest possible wait times and amazing hospitality while driving sales, reducing waste and upholding quality standards
  • Manages shift labor to ensure proper staff utilization, proper employee breaks and overall labor efficiency during the shift
  • Manages and ensures that all cash handling, reconciliation and credit card procedures are followed on the shift to ensure the safe-keeping of our employees and the security of all cash and credit card transactions
  • Assists in ensuring compliance with all BURGERFI standards as well as all local, state and federal safety, health, employment and liquor laws
  • Understands significance of shift coverage and overtime regulations
  • Performs an accurate walk-through of shift in order to setup the next shift/Manager up for success (stocking, entire restaurant cleanliness, exterior grounds)
The perfect fit for our culture will have:
  • Dedication to excellence and hospitality
  • Ability to learn quickly in a fast-paced, high volume environment
  • Open availability and ability to work a changing schedule including nights, weekends and holidays 
  • On Time…Perfect Uniform…Positive Attitude

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