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Job Description

Feeling stuck? Put your career in motion with a great, new opportunity. Join the Kelly® team as a Credit Analyst to work at a premier client in Bridgewater, NJ. We’re here every step of the way to help you and your career be the best it can be. Bring your energy and expertise. We’ll help you get where you want to be.

Salary/Pay Rate/Compensation: Competitive salary based on experience.

Why you should apply to be a Credit Analyst:

• Competitive salary based on experience.

• Opportunity to work with a premier client in the industry.

• Collaborative and professional work environment.

• Opportunity for growth and development.

What’s a typical day as a Credit Analyst? You’ll be:

• Understanding and applying SOPs in a practical manner.

• Communicating professionally and effectively with customers, Sales, and Customer Service.

• Handling a portfolio of accounts, as assigned by the Deductions Chargebacks Manager.

• Making collection calls, sending emails, and monitoring accounts for payments.

• Reconciling account balances using all available information and sources.

• Monitoring and/or sending dunning letters and emails.

• Creating and maintaining KYC folders for top/complex customers.

• Maintaining customer contact information and notes.

• Analyzing Aging and other reports to prioritize workload and pinpoint potential risks.

• Offsetting items and applying payments, as intended or authorized by customers.

• Researching, coding, and resolving deductions (ex: returns, pricing, shortages, short pays).

• Mastering the use of customer Vendor portals, if applicable.

• Working closely with Cash Application to understand payment methods and improve the automatic application of incoming payments for all assigned customers.

• Ensuring customers follow company payment instructions and produce remittances as applicable or warranted.

• Collaborating with other departments to determine the root cause of process errors.

• Ensuring all AR adjustments have proper authorization and are processed timely.

• Responding to customer inquiries and removing obstacles preventing payment.

• Forwarding credit limit change requests to Credit Checking.

• Following procedures for customer credit balance refunds.

This job might be an outstanding fit if you:

• Have a minimum of 3 years of experience in a similar role.

• Are a high school graduate. Some college or college degree preferred.

• Have strong Excel skills, including the ability to do pivot tables and V-lookups.

• Have strong communication and mathematical skills.

• Have knowledge of SOX guidelines and procedures.

• Are able to work in a fast-paced, high-volume environment.

• Work well independently and as part of a team.

• Are self-driven with exceptional problem-solving skills.

• Are flexible and able to adapt to change.

• Are able to juggle multiple priorities.

• Are organized, work well under pressure, and maintain a professional demeanor.

• Have a proactive demeanor, attention to detail, and strive for excellence.

• Are able to meet objectives, follow guidelines, and maintain composure under pressure.

What happens next:

Once you apply, you’ll proceed to the next steps if your skills and experience look like a good fit. But don’t worry—even if this position doesn’t work out, you’re still in our network. That means all of our recruiters will have access to your profile, expanding your opportunities even more.

Helping you discover what’s next in your career is what we’re all about, so let’s get to work. Apply to be a Credit Analyst today

#GRACE

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\t\t\t\tAs part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

Get a complete career fit with Kelly®.

You’re looking to keep your career moving onward and upward, and we’re here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career.
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About Kelly

Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.

Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly’s Human Resource Knowledge Center.
Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.
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