Production Support Analyst 3

4 weeks ago

Taylor, Michigan, United States Electric Reliability Council of Texas Full time
Job Description

At ERCOT, our diverse and dynamic work environment provides a platform on which employees can work together to build the future of the Texas power grid and wholesale market utilizing the latest technologies and resources. We encourage you to join our talented, dedicated workforce to develop world-class solutions for today and tomorrow's energy challenges while learning new skills and growing your career.ERCOT is committed to fostering inclusion at all levels of our company. It is the cornerstone of our corporate values of accountability, leadership, innovation, trust, and expertise. We know that individuals with a wide variety of talents, ideas, and experiences propel the innovation that drives our success. An inclusive and diverse workforce strengthens us and allows for a collaborative environment to solve the challenges that face our industry today and in the future.JOB SUMMARYSupport and maintain the application suite and related interfaces. Process changes, fixes and requests; minimize the risk to the stability of the applications; and review, test and implement new application related tools or utilities as appropriate. Provides technical support for the application suite and related interfaces. Works as a member of the technical support team to process changes, fixes and requests; minimize the risk to the stability of the application when processing changes; and review, test and implement new application related tools or utilities as appropriate to meet business requirements and continuously improve performance.JOB DUTIES

  • Understands the basic principles, theories and concepts related to the profession and learns how to apply them within the ERCOT culture.
  • Follows standard practices and procedures in analyzing situations or data from which answers can be readily obtained.
  • Contributes to specific objectives and outcomes as directed.
ADDITIONAL JOB DUTIESProduction Support Analyst
  • Supports and maintains the application suite
  • Resolves issues in a timely manner
  • Collaborates with other application and technical resources when resolving a problem or implementing a system change
  • Provides on-call support outside business hours as needed
  • Updates and maintains required systems documentation, following the documentation standards where applicable
Level 2 - Above +
  • Owns operations of the applications toolset
  • Coordinates with other teams and peers to ensure that the system runs and interfaces smoothly
  • Communicates status to team on a regular basis regarding problems and issues in Production, so they can be communicated to the Business Area
  • Maintains flexibility in response to requests
  • Understands how the applications support business processes and apply this knowledge to solve defined business problems
  • Participates in systems migration planning and execution
  • Prioritizes work to ensure that team objectives are satisfied
Level 3 - Above +
  • Analyzes current application process and recommend improvements
  • Participates in review of high-level design
  • Develops and sustains a high level understanding of the competitive energy markets
  • Increases and maintains proficiency on operational methodologies and concepts
  • Identifies and acts upon functional and technical design and system architecture improvements
  • Updates team policies, processes, and workflows for submission to the Production Services Manager
EXPERIENCE
  • Level 2: Requires minimum 2 years job related work experience in excess of degree requirements
  • Level 3: Requires minimum 3 years job related work experience in excess of degree requirements
  • Required strong Database experience. Oracle and SQL preferred. Experience with Python, Ansible or other automation technologies preferred.
  • Preferred: Solid experience in Application Support and Administration for technologies like Cognos, SAS, Informatica and scheduling tools like Automic Automation/Appworx Workload Automation.
  • Prefer experience administering SaaS data analytics solutions like Microsoft Power BI and Databricks.Good working knowledge of LINUX environments
EDUCATION
  • Bachelor's Degree: Computer Science or related field (Required)
  • or a combination of education and experience that provides equivalent knowledge to a major in such fields is required
The job level is open to a Level 2 to 3 depending on the work experience of the candidate identified.WORK LOCATION - Taylor, TX:
  • Employees will be required to be on-site in Taylor, TX at minimum 2 days per week, or more, as needed based on the business needs as determined by management.
  • On-site schedules are flexible or may be rotated based on business needs as determined by the Manager.
  • Remote work is required to be performed from your Texas residence.
  • Employees may opt to work on-site more than required or 100% of the time.
The foregoing description reflects the minimum qualifications and the essential functions of the position that must be performed proficiently with or without reasonable accommodation for individuals with disabilities. It is not an exhaustive list of the duties expected to be performed, and management may, at its discretion, revise or require that other or different tasks be performed as assigned. This job description is not intended to create a contract of employment with ERCOT. Both ERCOT and the employee may exercise their employment-at-will rights at any time.#LI-Hybrid, #LI-JM1ERCOT is firmly committed to equal employment for all qualified persons without regard to race, sex, medical condition, religion, age, creed, national origin, citizenship status, marital status, sexual orientation, physical or mental disability, ancestry, veteran status, genetic information or any other protected category under federal, state or local law.Expected Salary Range:$76,049 - $121,666

  • Planning Engineer Sr

    4 weeks ago

    Taylor, Michigan, United States Electric Reliability Council of Texas Full time

    Job Description At ERCOT, our diverse and dynamic work environment provides a platform on which employees can work together to build the future of the Texas power grid and wholesale market utilizing the latest technologies and resources. We encourage you to join our talented, dedicated workforce to develop world-class solutions for today and tomorrow's...

  • Commercial Product Specialist

    11 hours ago

    Taylor, Michigan, United States Amsted Automotive Group Full time

    About UsAmsted Automotive Group is a community of innovators, creators, and dedicated professionals who take pride in our work and in each other. As an employee-owned organization, every single team member has a stake in our success and shares in our achievements. This unique ownership culture fosters a collaborative, supportive environment where your ideas...

  • Product Placement Manager

    4 days ago

    Taylor, Michigan, United States Red Bull Full time

    OverviewWe are seeking a Product Placement Manager to join our team at Red Bull. In this role, you will be responsible for increasing product sales and placement at all large and small format off-premise stores. This is a fantastic opportunity for qualified High Potential ASM I employees to take on new challenges and responsibilities.Main...

  • Caregiver Support Professional

    2 days ago

    Taylor, Michigan, United States Right At Home Wayne County Full time

    Right At Home Wayne County is a leading provider of in-home care services, committed to delivering exceptional care and support to our clients.We're seeking a highly motivated and compassionate Companion Care Provider to join our team. As a Personal Care Assistant, you'll have the opportunity to make a positive impact on the lives of our clients while...

  • Sales and Customer Support Representative

    5 days ago

    Taylor, Michigan, United States David Arce - State Farm Agent Full time

    About the Role:This position involves working closely with the State Farm Insurance Agent to promote and sell State Farm products. As an Agent Team Member, you will receive comprehensive training and support to excel in your role.Key Requirements:Excellent communication skills - written, verbal, and listeningPeople-oriented and self-motivatedDetailed...

  • Healthcare Support Specialist

    12 hours ago

    Taylor, Michigan, United States Beaumont Urgent Care Full time

    Job SummaryBeaumont Urgent Care seeks a diligent Patient Services Representative to contribute to our dynamic team. This role encompasses a range of responsibilities aimed at delivering outstanding patient care and facilitating smooth interactions between patients and healthcare professionals.Main ResponsibilitiesReceive and direct patients, providing...

  • Pastry Production Specialist

    4 weeks ago

    Taylor, Michigan, United States Walmart Full time

    What We OfferAt Walmart, we offer a competitive hourly wage range of $18-$31 per hour, depending on experience and qualifications. In addition to your hourly wage, you may also be eligible for performance-based incentives and premiums.We also offer a range of benefits, including medical, vision, and dental coverage, 401(k), stock purchase, and company-paid...

  • Product Placement Assistant

    4 days ago

    Taylor, Michigan, United States Burlington Stores Part time

    Why Work With Us:Burlington Stores, Inc. is a dynamic and growth-oriented company that offers a unique opportunity to make a difference in the lives of customers, colleagues, and communities. As a Stocking Associate, you will be part of a collaborative team that works together to deliver great values to customers every day.Your Key Responsibilities:Support...

  • Behavior Intervention Coach

    4 days ago

    Taylor, Michigan, United States Centria Autism Full time

    Centria Autism is seeking a dedicated Behavior Specialist to join our team. As a key member of our team, you will have the opportunity to make a real difference in the lives of children with autism.Job DescriptionYou will work one-on-one with children, implementing individualized behavior intervention plans under the guidance of a Board Certified Behavior...

  • Commercial Manager

    4 days ago

    Taylor, Michigan, United States Amsted Automotive Group Full time

    Who We AreAt Amsted Automotive, we are not just a company - we are a community of innovators, creators, and dedicated professionals who take pride in our work and in each other. As an employee-owned organization, every single team member has a stake in our success and shares in our achievements. This unique ownership culture fosters a collaborative,...

  • Commercial Manager

    17 hours ago

    Taylor, Michigan, United States Amsted Automotive Group Full time

    Who We Are At Amsted Automotive, we are not just a company - we are a community of innovators, creators, and dedicated professionals who take pride in our work and in each other. As an employee-owned organization, every single team member has a stake in our success and shares in our achievements. This unique ownership culture fosters a collaborative,...

  • Commercial Manager

    5 days ago

    Taylor, Michigan, United States Burgess Norton Mfg Co Full time

    Job Description Job Description Who We AreAt Amsted Automotive, we are not just a company – we are a community of innovators, creators, and dedicated professionals who take pride in our work and in each other. As an employee-owned organization, every single team member has a stake in our success and shares in our achievements. This unique ownership culture...

  • Workday Configuration Administrator Lead

    4 weeks ago

    Taylor, Michigan, United States Electric Reliability Council of Texas Full time

    Job Description At ERCOT, our diverse and dynamic work environment provides a platform on which employees can work together to build the future of the Texas power grid and wholesale market utilizing the latest technologies and resources. We encourage you to join our talented, dedicated workforce to develop world-class solutions for today and tomorrow's...

  • Behavior Specialist

    5 days ago

    Taylor, Michigan, United States Centria Autism Full time

    We are seeking a compassionate and patient individual to join our team as an Autism Support Professional. As a key member of our team, you will have the opportunity to make a meaningful impact in the lives of children with autism.Job OverviewIn this role, you will work one-on-one with children, implementing individualized behavior intervention plans under...

  • Customer Care Specialist

    4 weeks ago

    Taylor, Michigan, United States EssilorLuxottica Full time

    Job DescriptionThe Ideal Candidate:Greets customers promptly and answers phone calls within 3 rings in a friendly and courteous manner.Explains all required paperwork, tests, products, and services.Reviews prescriptions carefully and identifies special needs, consulting with Optician or Managing Doctor if necessary.Shows patience and courtesy to indecisive...

  • CDL-A OTR Owner Operator-Chemicals

    1 week ago

    Taylor, Michigan, United States Trimac Transportation & Family of Companies Full time

    Overview Trimac isn't just a transportation company; it's a powerhouse with a remarkable 80-year legacy safely delivering products that improve people's lives across North America. We're not just moving goods; we're propelling lives forward by adapting to an ever-evolving landscape. Safety is our top priority, and we champion this through comprehensive...

  • CDL-A OTR Owner Operator-Chemicals

    3 days ago

    Taylor, Michigan, United States Trimac Transportation & Family of Companies Full time

    Overview Trimac isn't just a transportation company; it's a powerhouse with a remarkable 80-year legacy safely delivering products that improve people's lives across North America. We're not just moving goods; we're propelling lives forward by adapting to an ever-evolving landscape. Safety is our top priority, and we champion this through comprehensive...

  • CDL-A Owner Operator

    1 day ago

    Taylor, Michigan, United States Trimac Transportation & Family of Companies Full time

    Overview: Trimac isn't just a transportation company; it's a powerhouse with a remarkable 75-year legacy safely delivering products that improve peoples lives across North America. We're not just moving goods; we're propelling lives forward by adapting to an ever-evolving landscape. Safety is our top priority, and we champion this through comprehensive...

  • General Merchandise Manager

    5 days ago

    Taylor, Michigan, United States Meijer, Inc. Full time

    As a family company, we serve people and communities. When you work at Meijer, you're provided with career and community opportunities centered around leadership, personal growth and development. Consider joining our family - take care of your career and your communityMeijer RewardsWeekly payScheduling flexibilityPaid parental leavePaid education...

  • Physical Therapist. Sr

    6 days ago

    Taylor, Michigan, United States Corewell Health Full time

    Physical Therapist. Sr at Corewell Health summary:The Senior Physical Therapist plays a crucial role in providing therapeutic services including evaluation, treatment, and education in collaboration with an interdisciplinary team. This position also involves clinical mentorship, assisting in staff training, monitoring performance and productivity, and...