Business Systems Analyst

1 week ago

Worcester, United States Optum Full time
Job Description

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

The Business Systems Analyst assists with resolving lab test and result code mapping issues by reviewing interface error logs, works with team and vendors to address issues and make corrections.  In addition, this role will populate Excel spreadsheets with new lab information and mapping, including indication of sensitive nature of test and source (blood vs. other) etc.  Lastly, the Business Systems Analyst will proactively address and communicate issues that may arise.


Primary Responsibilities: 

  • Work with vendors / partners to map external lab test and result codes to representative CPT and LOINC codes, respectively
  • Update EHR by mapping similar test results (e.g. pap smears done using slightly different methodologies) in order to display new lab results as part of a trend in the EHR accurately and efficiently
  • Maintain results classification within EHR system to display new lab results in the correct place (e.g. hematology, chemistry, microbiology, etc.)
  • Builds strong relationships with IT, vendors, and other staff members to regularly address issues and opportunities for improvement
  • Processes workflow changes with vendors and staff to reduce potential impacts to lab mapping or improve patient safety

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. 

Required Qualifications:

  • Epic certification - EpicCare Ambulatory, CareEverywhere, and or Beaker or 3+ years of experience working with Epic applications
  • 3+ years of experience with labs, results and procedure

Preferred Qualifications:

  • Associates or Bachelors degree in Medical Laboratory Technology, or related field of study
  • 2+ years of experience with laboratory, microbiology, pathology, and cytology typically performed by hospitals and reference labs
  • 2+ years of experience working with Microsoft applications and Excel

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

#LetsGrow

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