Residences Concierge
1 month ago
POSITION SUMMARY
Anticipated to open in summer of 2024, The St. Regis, Longboat Key Resort and Residences, will be a one-of-a-kind luxury resort on this Sarasota barrier island. Located on 18 acres of premier beachfront property, with over 800 feet of private beach, this expansive resort includes multiple pools, a winding river, and a four-acre saltwater lagoon complete with stingrays, turtles, and tropical fish. Resort amenities include a 20,000 square foot spa, 17,00 square feet of indoor meeting space and a wide range of food and beverage offerings including three restaurants and multiple bar venues. The discerning expertise and bespoke service of St. Regis will complement these exquisite facilities and amenities to create an iconic resort destination.
Respond to Residence owners’ and their guests’ requests for visitor information, special arrangements, or services (e.g., transportation, reservations, dry cleaning) by making arrangements or identifying appropriate providers. Respond to special requests from Residence owners and their guests with unique needs and follow up to promote satisfaction. Gather, summarize, and provide information to Residence owners and their guests about the property and the surrounding area amenities, including special events and activities. Announce all visitors, contractors, etc. to Residence owners before allowing them to go up and permit access to only authorize visitors and implement into the key track system. Answer, record, and process all calls, messages, requests, questions, or concerns. Contact appropriate individual or department (e.g., Engineer, Bellperson, Housekeeping) as necessary to resolve call, request, or problem. Understand and assist with owners’ reservation services (HRS). Assist with scheduling of the elevator for move-in/out for Residence owners/tenants. Assist with Bell/valet services for owners when requesting for their vehicles. Perform Lobby Ambassador tasks. Review shift logs/daily memo books and document pertinent information in logbooks.
Report any incidents, accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Follow all company policies and procedures, ensure uniform and personal appearances are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all Residence owners and their guests according to company standards, anticipate and address service needs, assist individuals with disabilities, and thank others with genuine appreciation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested. Adhere to the highest standards of The Ritz-Carlton service excellence.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 1 year of related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
We have other current jobs related to this field that you can find below
-
Residences Concierge
6 days ago
Longboat Key, United States Marriott International, Inc Full time**Job Number** 24091840 **Job Category** Rooms & Guest Services Operations **Location** The St. Regis Residences Longboat Key, 1620 Gulf of Mexico Drive, Longboat Key, Florida, United States VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Anticipated to open in summer of 2024, The St....
-
Residences Concierge
1 week ago
Longboat Key, Florida, United States Marriott International, Inc Full timeJob Number Job Category Rooms & Guest Services OperationsLocation The St. Regis Residences Longboat Key, 1620 Gulf of Mexico Drive, Longboat Key, Florida, United States VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management POSITION SUMMARY Anticipated to open in summer of 2024, The St. Regis, Longboat Key Resort and...
-
Residences Concierge
6 days ago
Longboat Key, United States Marriott International, Inc Full time**Número de Empleo** 24091840 **Categoría de Empleo** Rooms & Guest Services Operations **Ubicación** The St. Regis Residences Longboat Key, 1620 Gulf of Mexico Drive, Longboat Key, Florida, United States VER EN MAPA **Horario** Full-Time **¿Ubicación remota?** N **¿Reubicación?** N **Tipo de Posición** Non-Management The St. Regis, Longboat...
-
Spa Concierge
1 week ago
Longboat Key, Florida, United States Marriott International Inc Full timeJob Number Job Category Spa Location The St. Regis Longboat Key Resort, 1620 Gulf of Mexico Drive, Longboat Key, Florida, United States VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Anticipated to open in summer of 2024, The St. Regis, Longboat Key Resort and Residences, will be a...
-
Spa Concierge
4 weeks ago
Longboat Key, United States Marriott International Full timeJob Number 24091745Job Category SpaLocation The St. Regis Longboat Key Resort, 1620 Gulf of Mexico Drive, Longboat Key, Florida, United States VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARY Anticipated to open in summer of 2024, The St. Regis, Longboat Key Resort and Residences, will be a...
-
Spa Concierge
3 weeks ago
Longboat Key, United States Marriott International Full timeJob Number 24091745Job Category SpaLocation The St. Regis Longboat Key Resort, 1620 Gulf of Mexico Drive, Longboat Key, Florida, United States VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARY Anticipated to open in summer of 2024, The St. Regis, Longboat Key Resort and Residences, will be a...
-
Concierge Loss Prevention
3 weeks ago
Siesta Key, United States Marriott International, Inc Full timeJob Number 24099844Job Category Rooms & Guest Services OperationsLocation The Tower Residences at the Ritz-Carlton Sarasota, 35 Watergate Drive, Sarasota, Florida, United States VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management POSITION SUMMARY Respond to Residence owners’ and their guests’ requests for visitor...
-
Front Desk Assistant Manager
1 month ago
Longboat Key, United States Marriott Full timeAdditional Information Bonus and Overtime eligible. Job Number 24071092 Job Category Rooms & Guest Services Operations Location The St. Regis Longboat Key Resort, 1620 Gulf of Mexico Drive, Longboat Key, Florida, United States Schedule Full-Time Located Remotely? N Relocation? N Position Type Management Anticipated to open in summer of 2024, The St....
-
Front Desk Assistant Manager
1 month ago
Longboat Key, United States Marriott International Full timeAdditional Information Bonus and Overtime eligible. Job Number 24071092 Job Category Rooms & Guest Services Operations Location The St. Regis Longboat Key Resort, 1620 Gulf of Mexico Drive, Longboat Key, Florida, United States VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Management Anticipated to open in summer of...
-
Front Desk Assistant Manager
1 month ago
Longboat Key, United States Marriott Full time**Additional Information** Bonus and Overtime eligible. **Job Number** 24071092 **Job Category** Rooms & Guest Services Operations **Location** The St. Regis Longboat Key Resort, 1620 Gulf of Mexico Drive, Longboat Key, Florida, United States **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** ...
-
Front Desk Assistant Manager
4 weeks ago
Longboat Key, United States Marriott International Full timeAdditional Information Bonus and Overtime eligible. Job Number 24071092 Job Category Rooms & Guest Services Operations Location The St. Regis Longboat Key Resort, 1620 Gulf of Mexico Drive, Longboat Key, Florida, United States VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Management Anticipated to open in summer of...
-
Front Desk Assistant Manager
3 weeks ago
Longboat Key, United States Marriott Full time**Additional Information** Bonus and Overtime eligible. **Job Number** 24071092 **Job Category** Rooms & Guest Services Operations **Location** The St. Regis Longboat Key Resort, 1620 Gulf of Mexico Drive, Longboat Key, Florida, United States **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** ...
-
Front Desk Assistant Manager
4 weeks ago
Longboat Key, United States Marriott Full timeAdditional Information Bonus and Overtime eligible. Job Number 24071092 Job Category Rooms & Guest Services Operations Location The St. Regis Longboat Key Resort, 1620 Gulf of Mexico Drive, Longboat Key, Florida, United States Schedule Full-Time Located Remotely? N Relocation? N Position Type Management Anticipated to open in summer of 2024, The St....
-
Assistant Housekeeping Manager
3 weeks ago
Longboat Key, United States Marriott Full timeJob Number 24097139Job Category Rooms & Guest Services OperationsLocation The St. Regis Longboat Key Resort, 1620 Gulf of Mexico Drive, Longboat Key, Florida, United States VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Management Anticipated to open in summer of 2024, The St. Regis, Longboat Key Resort and Residences, will be a...
-
Front Desk Assistant Manager
3 weeks ago
Longboat Key, United States Marriott International Inc Full timeJob Description Anticipated to open in summer of 2024, The St. Regis, Longboat Key Resort and Residences, will be a one-of-a-kind luxury resort on this Sarasota barrier island. Located on 18 acres of premier beachfront property, with over 800 feet of private beach, this expansive resort includes multiple pools, a winding river, and a four-acre saltwater...
-
Front Desk Assistant Manager
1 month ago
Longboat Key, United States Marriott International Inc Full timeAdditional Information Bonus and Overtime eligible. Job Number 24071092 Job Category Rooms & Guest Services Operations Location The St. Regis Longboat Key Resort, 1620 Gulf of Mexico Drive, Longboat Key, Florida, United States VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Management Anticipated to open in summer of 2024, The...
-
Front Desk Assistant Manager
4 weeks ago
Longboat Key, United States Marriott International Inc Full timeAdditional Information Bonus and Overtime eligible. Job Number 24071092 Job Category Rooms & Guest Services Operations Location The St. Regis Longboat Key Resort, 1620 Gulf of Mexico Drive, Longboat Key, Florida, United States VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Management Anticipated to open in summer of 2024, The...
-
Intern - Hotel Operations
2 months ago
Key West, United States Highgate Hotels Full timeCompensation Type Hourly Highgate Hotels Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and...
-
Intern - Hotel Operations
4 weeks ago
Key West, United States Highgate Hotels Full timeCompensation Type Hourly Highgate Hotels Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and...
-
Guest Services Associate, Key West
3 weeks ago
Key West, United States AvantStay Full timeWho we are AvantStay delivers exceptional, unique stays for group travelers. The company has built a tech-enabled millennial hospitality brand to be the new standard for group experience. We are venture funded and growing rapidly in the explosive $100+ billion dollar STR industry. What we are looking for A Guest Services Associate who will be responsible...
