Physical Security Officer

4 weeks ago

Austin, United States Electric Reliability Council of Texas Full time
Job Description

At ERCOT, our diverse and dynamic work environment provides a platform on which employees can work together to build the future of the Texas power grid and wholesale market utilizing the latest technologies and resources. We encourage you to join our talented, dedicated workforce to develop world-class solutions for today and tomorrow's energy challenges while learning new skills and growing your career.ERCOT is committed to fostering diversity and inclusion at all levels of our company. It is the cornerstone of our corporate values of accountability, leadership, innovation, trust, and expertise. We accept and celebrate those that join us and recognize that individuals with a wide variety of talents, ideas, and experiences propel the innovation that drives our success. A diverse and inclusive workforce strengthens us and allows for a collaborative environment to solve the challenges that face our industry today and in the future.ERCOT offers the flexibility to work both in and out of the office within the state of Texas, providing our employees with an enhanced work life balance.Physical Security Officer provides access control and protection for ERCOT against unauthorized intrusion or acts of sabotage. Responsible for a variety of customer service and security related duties that include providing information and assistance to visitors, employees, and staff; patrolling areas to detect security, safety and/or fire hazards; securing buildings; monitoring and controlling access to buildings and parking lots; information security; reporting incidents through detailed documentation; responding to calls for service; and assisting local authorities during emergencies.JOB DUTIES

  • Has basic skills in an analytical, technical, or operational process. Acquires job skills and learns standard ERCOT policies and procedures to complete routine tasks.
  • Works on assignments that are routine in nature. Refers difficult or less routine issues to supervisor or higher-level workers for assistance.
  • Works within clearly defined operating procedures. Normally receives detailed instructions on all work. Works under close supervision.
ADDITIONAL JOB DUTIES
  • Control access of personnel, materials and vehicles
  • Process security access of visitors
  • Operate radios, telephones and computer equipment
  • Monitor alarm system and CCTV equipment
  • Perform security patrols and observe any and all activity at assigned post
  • Provide first responder services as needed
  • Report equipment malfunctions that could have adverse impact to security, safety, or operations
  • Deter criminal activity, misconduct, and safety violations
  • Interact with ERCOT employees, contractors, and visitors at ERCOT facilities with courtesy and professionalism
  • Be available to provide security services at other ERCOT locations as needed
  • Compose reports for record of events and/or incidents
  • Perform other duties as assigned
EXPERIENCE
  • Requires minimum 2 years' experience in a physical security, law enforcement, corrections, military or customer service capacity
EDUCATION
  • High School Diploma or GED (Required)
  • A combination of education and experience that provides equivalent knowledge to a major in such fields is required
Salary and level will be based on overall experience as determined by ERCOT.LICENSES
  • Texas Department of Public Safety Level III Commissioned Security Officer (Preferred)
ADDITIONAL REQUIREMENTS
  • Pass a physical abilities test in accordance with the Security Training and Qualification Guidelines
  • Pass State-required training or other qualifications for licensing
WORK LOCATION: Austin, TXDay Shift 6AM - 6PMThe foregoing description reflects the minimum qualifications and the essential functions of the position that must be performed proficiently with or without reasonable accommodation for individuals with disabilities. It is not an exhaustive list of the duties expected to be performed, and management may, at its discretion, revise or require that other or different tasks be performed as assigned. This job description is not intended to create a contract of employment with ERCOT. Both ERCOT and the employee may exercise their employment-at-will rights at any time. LI-MH1, LI-OnsiteExpected Salary Range:$16 - $30

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