Store Loss Prevention Manager

3 weeks ago

Natick, United States DICK'S Sporting Goods Full time
Job Description

At DICK’S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams.  We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve.

If you are ready to make a difference as part of the world’s greatest sports team, apply to join our team today

OVERVIEW:

DICK’S Sporting Goods is seeking a big box retail leader to oversee store loss prevention functions.

Store Loss Prevention Managers are responsible for leading Loss Prevention functions within a specific location and for partnering with Store Operations in an effort to prevent company loss. You will be responsible for driving company objectives in profit and loss control, sales performance, customer satisfaction, and shrink results. This includes networking with law enforcement, loss prevention professionals and other retailers to identify and create comprehensive case files for repeat external theft perpetrators and minimize exposure to loss and fraud. This position will further support the District Loss Prevention Manager(s) by conducting awareness training, root cause analysis and threat assessments.

  • Responsible for the implementation, training and coordination of all Loss Prevention best practices. This includes training all store associates and managers on company Loss Prevention programs to ensure compliance.

  • Conduct Loss Prevention assessments/investigations.

  • Ensure the physical security of the building and Company assets: complete monthly alarm tests, partner with DLPM and LP Coordinator to resolve alarm and CCTV issues, respond to after-hours alarm calls as needed, ensure store alarm system call list is up-to-date, ensure any key or safe combination changes occur upon changes in management.

  • Conduct ongoing MES training, ensures timely completion of certification programs; assist with all new-hire training and in-depth training for specialized positions.

  • Detection, investigation, and documentation of Organized Retail Crime, and other violations of law and/or company policy.

  • Conduct thorough analysis of daily, weekly and monthly exception reports to identify areas of opportunity.

  • Research and respond to cash over/short reporting.

  • Partner with Distribution Center Loss Prevention Supervisor to resolve issues involving the flow of merchandise to the store and any firearms issues.

  • Conduct store Loss Prevention Assessments to ensure compliance with Company processes and legal requirements.

  • Support the Shrink Coach in ensuring compliance of self-assessments.

  • Conducts regular review of operational processes for compliance - SIM, Transfers, Claims, RTVs, SFS, BOPIS and Known Loss Reporting. Develops tactics for improvement as necessary.

QUALIFICATIONS:

  • 3-5 years of Loss Prevention experience or related retail experience

  • Interview/Interrogation training and practical skills (Wicklander-Zulawski certification preferred)

  • 4-year college degree or equivalent experience preferred

  • Certified Forensic Interviewer CFI) - preferred

  • Successfully pass comprehensive criminal background

  • World-class customer service skill and interpersonal/communication skills

  • Strong problem-solving ability and analytical skills

  • Proficiency in MS Office

  • Flexible availability – including nights, weekend, and holidays

  • Must be able to keep confidences and consistently operate in a direct and truthful manner

  • Loss Prevention Qualified (LPQ) preferred

  • Loss Prevention Certified (LPC) preferred

  • Certified Forensic Interview (CFI) preferred

  • Advanced level of administration and technical knowledge of Loss Prevention systems and shrinkage controls

  • Strong conflict management skills with the ability to work alone in stressful situations

#DSGT2

  • Store Loss Prevention Manager

    4 weeks ago

    Natick, Massachusetts, United States DICK'S SPORTING GOODS INC Full time

    Job Title: Store Loss Prevention ManagerAt DICK'S Sporting Goods, we are committed to creating an inclusive and diverse workforce, reflecting the communities we serve. We are seeking a highly skilled and experienced Store Loss Prevention Manager to join our team.Job Summary:The Store Loss Prevention Manager is responsible for leading Loss Prevention...

  • Store Loss Prevention Manager

    2 months ago

    Natick, United States DICK'S Sporting Goods Full time

    At DICK’S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams.  We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve.If you are ready to make a...

  • Store Loss Prevention Manager

    1 month ago

    Natick, United States DICK'S Sporting Goods Full time

    At DICK’S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams.  We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve.If you are ready to make a...

  • Store Loss Prevention Manager

    4 weeks ago

    Natick, United States Dick's Sporting Goods Full time

    At DICK’S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams.  We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve.If you are ready to make a...

  • Store Loss Prevention Manager

    1 month ago

    Natick, United States DICK'S Sporting Goods Full time

    At DICK’S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams.  We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve.If you are ready to make a...

  • Store Loss Prevention Manager

    1 month ago

    Natick, MA, United States DICK'S Sporting Goods Full time

    At DICK’S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams.  We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve.If you are ready to make a...

  • Store Loss Prevention Manager

    2 months ago

    Store0255 Natick MA, United States DICK'S Sporting Goods Full time

    At DICK’S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams.  We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve.If you are ready to make a...

  • Store Loss Prevention Investigator

    3 weeks ago

    Natick, United States Sephora Full time

    Job ID: 253991 Store Name/Number: MA-Natick (0388) Address: 1245 Worcester St., Natick, MA 01760, United States (US) Hourly/Salaried: Hourly (Non-Exempt) Full Time/Part Time: Full Time Position Type: Regular Store Loss Prevention Investigator Sephora Loss Prevention is constantly evolving to ensure we have products available to delight our clients. Our...

  • Sales Associate

    4 weeks ago

    Natick, Massachusetts, United States Spencer Gifts Full time

    Job SummaryAs a Sales Associate at Spencer's, you will be responsible for maintaining guest services, efficiently operating POS systems, and supporting the Store Management Team. Key responsibilities include generating sales, conducting housekeeping, merchandising, signing, pricing, POS operations, and loss prevention.Key Responsibilities• Maintain...

  • Asset Protection Specialist

    2 months ago

    Natick, United States Home Depot Full time

    Home Depot - JobID: 93CDDC7411C3402F9359DB2BDA8069CA [Loss Prevention / Security] As an Asset Protection Specialist at Home Depot, you'll: Prevent financial loss caused by theft and fraud; Support safety and environmental program compliance in your assigned store/multiple stores; Identify incidents of theft and fraud, review CCTV and exception reports,...

  • Store Manager

    1 week ago

    Natick, United States Tempur Sealy Full time

    As a Store Manager you will be responsible for the management and leadership of one of our retail stores. This will include driving sales performance as well as ensuring standards are met across all areas of the store, from the customer experience, people development, maintaining operational standards, to supporting the necessary elements of building and...

  • Sales Associate

    2 months ago

    Natick, United States Spencer Gifts Full time

    Spencer's - Natick Collection [Retail Sales / Store Assocaite / Cashier] As a Sales Associate @ Spencer's, you'll: Maintain Guest Services; Efficiently operate POS, maintaining security of cash; Support the Store Management Team by generating sales, conducting housekeeping, merchandising, signing, pricing, POS operations and loss prevention...Immediate Hire...

  • Store Leader

    4 weeks ago

    Natick, Massachusetts, United States pacsun Full time

    About the Role:The Store Leader is responsible for driving sales growth and delivering exceptional customer experiences in a high-volume Pacsun store. This role requires a customer-focused leader who can cultivate a sales-driven environment, prioritize tasks, and delegate responsibilities effectively.Key Responsibilities:Prioritize and delegate tasks to meet...

  • PacSun Store Leader

    4 weeks ago

    Natick, Massachusetts, United States pacsun Full time

    About the Job:The General Manager is responsible for driving sales growth, customer satisfaction, and store profitability in a high-volume Pacsun store. This role requires a customer-focused leader who can cultivate a sales-driven environment, delegate tasks effectively, and maintain store presentation and operations standards.A Day in the Life:Prioritize...

  • Assistant Store Manager

    2 months ago

    Natick, United States MANGO Full time

    MANGO is a multinational fashion company that designs, manufactures and markets clothing and accessories.At MANGO, we inspire and unite through our passion for style and culture. We are in 118 countries and our online presence extends to more than 85 countries. Our team is made up of people of 112 nationalities.In our team, we are proactive and dynamic, with...

  • Retail Store Assistant Manager

    4 weeks ago

    Natick, Massachusetts, United States DXL Full time

    About the Role:DXL Group, the largest specialty retailer of men's Big +Tall apparel, is seeking a Retail Assistant Store Manager who is committed to delivering exceptional customer experiences. The ideal candidate will be passionate about building long-term relationships with guests and providing an unparalleled shopping experience.Key...

  • Sunglass Hut Store Manager

    4 weeks ago

    Natick, Massachusetts, United States EssilorLuxottica Full time

    Job SummarySunglass Hut is seeking a highly skilled Store Manager to lead our retail team and drive sales growth. As a Store Manager, you will be responsible for creating an exceptional customer experience, driving sales, and developing a high-performing team.Key ResponsibilitiesUtilize The Sunglass Hut Experience tools to consistently deliver sales plan and...

  • Store Operations Manager

    4 weeks ago

    Natick, Massachusetts, United States Aeropostale Full time

    As a key member of our management team, you will play a vital role in creating an exceptional customer experience and driving business results.Responsibilities include:Supporting the management team to achieve sales results and grow the business.Developing and maintaining product knowledge, selling and operational skills to maximize sales.Engaging with...

  • Part Time Store Manager

    4 weeks ago

    Natick, Massachusetts, United States Stop & Shop Full time

    Job Summary:Stop & Shop is seeking a Part Time Closer to champion and support the culture and values of our company. This role is responsible for delivering a streamlined, personalized shopping experience for our customers.Key Responsibilities:Manage and implement high standards of food safety and sanitation in all areas of the store.Minimize store expenses...

  • Assistant Store Manager

    6 months ago

    Natick, United States Cotton On Group Full time

    MORE THAN A JOB We don’t like words… we like action…80% of our global positions are filled by promotions of our existing team members because we believe that being YOU can take you places at Cotton On. We are excited to share this opportunity, and to welcome a new team mate to the Group to help build on our strong culture and purpose led vision to...