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Assistant Customer Service Manager

1 month ago

Sacramento, United States Extra Space Storage Full time
Job DescriptionJob Description

Accurate Pay Range: $16.00 - $18.00 per hour, plus monthly incentive opportunities.

As an Assistant Customer Service Manager, you will have the opportunity to be part of a diverse team with an excellent company culture. We offer competitive wages, a great work/life balance, and career and development opportunities. 

 

Extra Space Storage is the largest self-storage company in the United States, with over 3,600 stores nationwide. If you’d like to grow with us, you should consider joining the team. We look for employees who are reliable, good communicators, and have a passion for helping people. 

Please note that you are applying to a Life Storage branded location operated by Extra Space Storage.
 

Benefits We Offer You 

  • A work/life balance that allows you to work 5 days a week and be off work by 6pm. 

  • Outstanding company culture with growth opportunities throughout the U.S. 

  • Competitive starting pay + monthly bonus opportunity. 

  • Paid Time Off accrued throughout the year, increasing with years of service. 

  • Generous 401(k) match with Traditional and/or ROTH choices. 

  • Affordable medical benefit options with up to a $1k annual Health Savings Account employer contribution. 

  • EXTRA Healthy Wellness Program with rewards towards your medical premium. 

  • BenefitHub discounts: apparel, auto, electronics, entertainment, pets, travel, etc. 

Your Responsibilities 

  • Provide excellent customer service.

  • Meet sales goals through unit rentals, unit insurance, and moving supplies.

  • Guide new customers through rental processes and agreements.

  • Maintain facilities – sweeping, mopping, changing light bulbs, etc.

  • Work independently on daily tasks as well as cooperate with team members.

  • May be required to run errands for the facility and travel to other store locations.

  • Will work between multiple stores in the district.

Your Qualifications 

  • 1+ year of customer-facing employment experience.

  • Strong computer skills.

  • Current, valid driver’s license with access to a reliable personal vehicle (except in NYC.)

  • High school diploma or GED equivalent. 

 

Life Storage is now part of the Extra Space team Find additional career opportunities at careers.extraspace.com

If you have experience in any of the following types of jobs, we encourage you to apply: Sales Associate, Customer Service Representative, Retail Associate, Store Associate, Hospitality and Hotel, Front Desk Agent, Leasing Agent, Rental Agent (i.e. car rental, RV rental, storage rental, apartment rental, etc.) Property Management, Retail Sales, Retail Sales Lead or Team Lead, Cashier/Sales, Sales Specialist, etc. 

Compensation

Starting Pay Range: $14.77 - $19.69 Hourly

If you are a current Extra Space employee, please apply through Jobs Hub in Workday.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.