Security Service Sales Executive

2 weeks ago

Madison, United States Johnson Controls Full time
Job Description

Build your best future with the Johnson Controls team
 
As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet.  Join a winning team that enables you to build your best future Our teams are uniquely positioned to support a multitude of industries across the globe. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience, focused on supporting their physical, financial, and emotional wellbeing. Become a member of the Johnson Controls family and thrive in an empowering company culture where your voice and ideas will be heard – your next great opportunity is just a few clicks away
 

What we offer:

  • Paid vacation/holidays/sick time - 15 days of vacation first year
  • Comprehensive benefits package including 401K, medical, dental, and vision care - Available day one
  • Extensive product and on the job/cross training opportunities with outstanding resources
  • Encouraging and collaborative team environment
  • Dedication to safety through our Zero Harm policy

What you will do:

The Service Sales Executive is responsible for promoting and selling Johnson Controls Security services and technology within an assigned territory, leveraging relationships, closing new business for Johnson Controls Security and ensuring customer retention.   This person is the Johnson Controls Security "brand steward", charged with telling the Johnson Controls Security story and clearly demonstrating that Johnson Controls Security is the leading electronic security provider.  The Commercial Account Executive is responsible for securing profitable sales and upgrades to new, existing and discontinued Johnson Controls Security Commercial customers while maximizing customer satisfaction and retention by initiating post installation follow-ups.  This rep will also have a commanding knowledge of our product line, as well as that of our services.

**This position will be based in either Madison or Milwaukee, WI. The ideal candidate will cover the entire state of WI**

How you will do it:

Adhere to current Johnson Controls Security policies, procedures, products, programs and services. Create a new market share by selling Johnson Controls Security products and services to new local commercial customers. Sell additional products and services to existing accounts that continue to present new sales opportunities. Sell add-ons, amend, and convert existing customer systems to meet the customers' expectations.  Renew existing customer agreements. Responsible for resale opportunities within an assigned territory Identify prospects utilizing creative lead-generating techniques and maintain productive working relationships with existing customers.  Independently establish call plans and customer follow-up strategies and tactics, and consistently apply time and territory management techniques.  Follow up with prospects.  Maintain an in-depth knowledge of complete line of products/services and customers' issues and needs through in-house training and reading/research.  Obtain referrals and work with Centers of Influence.  Process work order and complete all paperwork in accordance with approved and standardized procedures.  Conduct post installation follow-up by contacting customer, ensuring commitments were met and affirming customer satisfaction once the customer has been in service.

What we look for:

  • College degree preferred, 2 or 4 years 
  • High school degree or equivalent required.
  • Minimum of two years' experience as a successful commercial sales representative in the security, IT or other technology sales industry, demonstrated by the consistent ability to meet and exceed quota.  
  • Excellent oral, written and presentation skills with the ability to present to senior level executives within the customer and Johnson Controls Security organizations
  • Action Oriented
  • Drive for Results
  • Business Acumen
  • Customer Focus
  • Functional/Technical Skills
  • Builds Effective Teams
  • Interpersonal Savvy
  • Organizational Agility
  • Conflict Management
  • Managing Diversity
  • Peer Relationships
  • Problem Solving
  • Technical Learning
  • Time Management

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