Call Center Representative

2 weeks ago

Newcastle, United States Maki Heating & Air Conditioning LLC Full time
Job DescriptionJob Description

Maki Heating & Air Conditioning, LLC is looking for an experienced Call Center Representative to join our team.

Job Title: Call Center Representative
Location: Auburn, CA
Pay: $19 - $23 /hr (DOE)
Schedule: Monday - Friday, 8:00 AM - 4:00 PM, flexible
Position Type: Full-time
Benefits: Paid Sick Leave, holidays, vacation, sick leave, as well as Medical, Dental and vision, plus 401K with 100% employer match.

Call Center Representative Position Summary:
The Call Center Representative provides support for the service and sales team by calling prospective clients and scheduling appointments for them.

Job Functions:

  • Provide complete and accurate information about Maki’s products
  • Encourage customers to submit online reviews and refer their friends and family
  • Become an expert of our market area and of customer needs
  • Answer, screen, and direct phone calls to the appropriate staff member
  • Take messages and schedule appointments for the sales team
  • Perform general administrative and clerical duties such as filing, record keeping, copying, etc.
  • Inbound calls
  • Other duties as assigned