Lead Marketing Concierge

3 months ago

Waikoloa, United States Hilton Grand Vacations Full time
Job DescriptionJob Description

As the Lead Marketing Concierge, you will be responsible for the generation of leads, promotion/booking of eligible vacation ownership presentations, and the promotion/sale of vacation packages where applicable to Hilton Grand Vacations Owners, Club Members and other qualified customers. You will also assist in the implementation and tracking of current and future marketing programs.  



WHY DO TEAM MEMBERS LIKE WORKING FOR US:



  • Pay rate is $19.00 per hour, plus commission & bonuses governed by a compensation plan. Lead Marketing Concierge have targeted annual earnings of $75,000 per year, with some Team Members earning substantially more based on their individual performance.
  • Competitive wages
  •  HGV Offers Day One Team Member Benefits
  • Paid Time Off (PTO) that allows for adventure, rest, relaxation, or recuperation
  •  Recognition Program and Rewards
  • Team Member Travel Program - enjoy discounted rates at incredible properties around the globe
  • 401(k) program with company match
  • Paid Sick Days
  • Numerous learning and advancement opportunities

 

Our dedication to excellence is recognized and celebrated by some outstanding accolades including a Stevie American Business Awards Gold winner for Company of the Year in Hospitality and Leisure, ranked a top company by LinkedIn in Travel & Hospitality on its 2022 Top Companies Industry Edition list and becoming a Great Place to Work® certified company, earning our 2022 certification. 


 


SCHEDULE DETAILS:
Our Lead Marketing Concierge will work a flexible schedule to include weekends and holidays.


 


ADDITIONAL RESPONSIBILITIES INCLUDE:

  •  Provide concierge services to guests by recommending local dining experiences and attractions while presenting ownership opportunities.
  • Acts as a mentor and coach for new Team Members in an effort to improve and support onboarding program.
  • Provides feedback and areas of opportunities to Marketing Management.
  •   Handle customer related issues or concerns
  • Other tasks assigned by the management.
Qualifications


What are we looking for?


Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering commitment to innovation, quality, and continued growth. 


 

To fulfill this role successfully, you must possess the following minimum qualifications and experience:

  •  High School Diploma/GED
  • Able to work flexible schedules including mornings, evenings, weekends and holidays
  • Minimum 2 years customer service experience
  •  Minimum 1 year sales, sales related marketing, concierge, or optional tour and activity sales experience
  •  Intermediate computer proficiency with the ability to learn
  • Self-motivated and goal oriented with excellent communication and verbal presentation skills with the ability to persuade others and overcome objections.
  •  Excellent interpersonal and guest relations skills
  • Thorough understanding of the local area
  •  Proficiency in English (speak, read, write)

 

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: 



  • Minimum 6 months of Timeshare Marketing experience


  • 1 + year experience in a performance based position with a commission component to its compensation structure



 


We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.


 We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.


  • Marketing Concierge Lead

    4 weeks ago

    Waikoloa, Hawaii, United States Hilton Grand Vacations Full time

    {"h2": "Job Title: Lead Marketing Concierge", "p": "As a Lead Marketing Concierge at Hilton Grand Vacations, you will be responsible for generating leads, promoting and booking eligible vacation ownership presentations, and promoting and selling vacation packages to Hilton Grand Vacations Owners, Club Members, and other qualified customers. You will also...

  • Marketing Concierge Lead

    4 weeks ago

    Waikoloa, Hawaii, United States Hilton Grand Vacations Full time

    Job Title: Lead Marketing ConciergeAbout the Role:Hilton Grand Vacations is seeking a highly motivated and results-driven Lead Marketing Concierge to join our team. As a key member of our sales and marketing team, you will be responsible for generating leads, promoting and booking eligible vacation ownership presentations, and selling vacation packages to...

  • Marketing Concierge

    3 months ago

    Waikoloa, United States Hilton Grand Vacations Full time

    Job DescriptionJob DescriptionNew Marketing Concierge may be eligible for sign on bonus up to $2000 based on your experience We are seeking individuals with a positive demeanor and the dedication to achieving results. Together, we deliver on the exceptional, creating wonderful vacation memories and driving company success by educating our guests on our...

  • Lead Marketing Concierge

    4 weeks ago

    Waikoloa, HI, United States Hilton Grand Vacations Full time

    Job DescriptionJob DescriptionAs the Lead Marketing Concierge, you will be responsible for the generation of leads, promotion/booking of eligible vacation ownership presentations, and the promotion/sale of vacation packages where applicable to Hilton Grand Vacations Owners, Club Members and other qualified customers. You will also assist in the...

  • In House Marketing Concierge

    4 weeks ago

    Waikoloa, United States Hilton Grand Vacations Full time

    Job DescriptionJob DescriptionNew In House Marketing Concierge may be eligible for sign on bonus up to $2000 based on your experienceAre you a positive and dynamic individual with 1 year of sales, concierge or marketing experience? You could be an excellent addition to our Owner Marketing Team! Our foundation is about crafting memorable experiences for our...

  • Marketing Concierge

    4 weeks ago

    Waikoloa, HI, United States Hilton Grand Vacations Full time

    Job DescriptionJob DescriptionNew Marketing Concierge may be eligible for sign on bonus up to $2000 based on your experience   We are seeking individuals with a positive demeanor and the dedication to achieving results. Together, we deliver on the exceptional, creating wonderful vacation memories and driving company success by educating our guests on our...

  • In House Marketing Concierge

    4 weeks ago

    Waikoloa, HI, United States Hilton Grand Vacations Full time

    Job DescriptionJob DescriptionNew In House Marketing Concierge may be eligible for sign on bonus up to $2000 based on your experience Are you a positive and dynamic individual with 1 year of sales, concierge or marketing experience? You could be an excellent addition to our Owner Marketing Team! Our foundation is about crafting memorable experiences for our...

  • Marketing Ambassador

    4 weeks ago

    Waikoloa, Hawaii, United States Hilton Grand Vacations Full time

    Unlock Your Potential as a Marketing ConciergeHilton Grand Vacations is a leader in the vacation ownership industry, and we're seeking a talented Marketing Concierge to join our team. As a Marketing Concierge, you'll play a key role in delivering exceptional customer experiences and driving company success.Key Responsibilities:Promote and book vacation...

  • Marketing Ambassador

    4 weeks ago

    Waikoloa, Hawaii, United States Hilton Grand Vacations Full time

    Unlock Your Potential as a Marketing ConciergeHilton Grand Vacations is a leader in the vacation ownership industry, and we're seeking a talented Marketing Concierge to join our team. As a Marketing Concierge, you'll play a key role in delivering exceptional customer experiences and driving company success.Key Responsibilities:Promote and book vacation...

  • Marketing Ambassador

    4 weeks ago

    Waikoloa, Hawaii, United States Hilton Grand Vacations Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as an In House Marketing Concierge. As a key member of our Owner Marketing Team, you will play a vital role in promoting and selling vacation ownership opportunities to our guests and owners.Key ResponsibilitiesPromote and book vacation ownership presentations,...

  • Marketing Ambassador

    4 weeks ago

    Waikoloa, Hawaii, United States Hilton Grand Vacations Full time

    Job OverviewHilton Grand Vacations is seeking a highly motivated and customer-focused In House Marketing Concierge to join our team. As a key member of our Owner Marketing Team, you will be responsible for promoting and selling vacation ownership presentations, previews, and mini-vacation packages to eligible on-site owners, guests, and visitors.Key...

  • Marketing Ambassador

    4 weeks ago

    Waikoloa, Hawaii, United States Hilton Grand Vacations Full time

    Job OverviewHilton Grand Vacations is seeking a highly motivated and customer-focused individual to join our Owner Marketing Team as an In House Marketing Concierge. This role is responsible for promoting and selling vacation ownership presentations, previews, and mini-vacation packages to eligible on-site owners, guests, and visitors.Key...

  • Spa Concierge

    3 weeks ago

    Waikoloa, Hawaii, United States OneSpaWorld Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Spa Concierge to join our team at OneSpaWorld. As a key member of our front desk team, you will be responsible for providing exceptional guest service, ensuring a seamless and memorable experience for our clients.Key ResponsibilitiesProvide warm and welcoming service to guests, ensuring their...

  • Marketing Ambassador

    4 weeks ago

    Waikoloa, Hawaii, United States Hilton Grand Vacations Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Marketing Concierge. As a key member of our sales and marketing team, you will be responsible for promoting and selling vacation ownership opportunities to our guests.Key ResponsibilitiesPromote and book vacation ownership presentations, previews, and the sale...

  • Marketing Ambassador

    4 weeks ago

    Waikoloa, Hawaii, United States Hilton Grand Vacations Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Marketing Concierge. As a key member of our sales and marketing team, you will be responsible for promoting and selling vacation ownership opportunities to our guests.Key ResponsibilitiesPromote and book vacation ownership presentations, previews, and sales of...

  • Marketing Representative

    4 weeks ago

    Waikoloa, Hawaii, United States Hilton Grand Vacations Full time

    Job OverviewHilton Grand Vacations is seeking a highly motivated and results-driven Marketing Representative to join our team. As a Marketing Representative-Off Property Contact, you will be responsible for generating leads, promoting and booking eligible vacation ownership presentations, and selling vacation packages to Hilton Grand Vacations Owners, Club...

  • Marketing Representative- Off Property Contact

    3 months ago

    Waikoloa, United States Hilton Grand Vacations Full time

    Job DescriptionJob DescriptionNew Marketing Representative may be eligible for sign on bonus up to $2000 based on your experience As a Marketing Representative-Off Property Contact, you will be responsible for the generation of leads, promotion/booking of eligible vacation ownership presentations, and the promotion/sale of vacation packages where applicable...

  • Vacation Sales Representative

    1 week ago

    Waikoloa, Hawaii, United States Marriott Vacations Worldwide Full time

    Unlock Your Earning Potential with Marriott Vacations WorldwideAs a motivated and financially driven individual, we invite you to join our award-winning sales and marketing team at Marriott Vacations Worldwide. Our points-based ownership product offers uncapped earning potential, and we're seeking individuals with concierge and customer service experience to...

  • Marketing Representative- Off Property Contact

    4 weeks ago

    Waikoloa, HI, United States Hilton Grand Vacations Full time

    Job DescriptionJob DescriptionNew Marketing Representative may be eligible for sign on bonus up to $2000 based on your experience  As a Marketing Representative-Off Property Contact, you will be responsible for the generation of leads, promotion/booking of eligible vacation ownership presentations, and the promotion/sale of vacation packages where...

  • Vacation Sales Representative

    1 month ago

    Waikoloa, Hawaii, United States Marriott Vacations Worldwide Full time

    About the RoleWe are seeking a motivated and customer-focused individual to join our sales and marketing team as a Vacation Sales Representative. As a key member of our team, you will be responsible for engaging with hotel guests, providing elevated customer service, and promoting the Marriott Vacation Club Destinations Program.Key ResponsibilitiesEngage...