Airport Duty Manager
1 week ago
Essential Functions / Key Responsibilities
Builds partnerships with customers and sets the example for the delivery of exceptional customer service.
Reviews operational and financial reports to ensure station is meeting goals and objectives and takes corrective action as required.
Ensures compliance with policies and procedures, rules, standards, customer requirements and governmental/regulatory requirements.
Participates in employee relations investigations when complaints arise and resolves issues in a professional and timely manner.
Promotes and adheres to policies concerning Safety, Anti-Harassment and Equal Employment Opportunity.
Recruits new employees to ensure appropriate staffing, promotes team-building initiatives and performs coaching/mentoring activities to develop and motivate team members.
Ensure that employees are properly trained and audit safety records as needed.
Sets, measures and manages performance of self and others. Leads team members in achieving/exceeding operational and financial objectives and goals.
Ensures compliance with rules and standards of all relevant regulatory agencies and applicable laws.
Performs other related duties as assigned within the appropriate skill and experience capabilities expected for this position.
Basic Qualifications
Pre-requisites:
Must be a local (in-state) resident.
Valid In-State Driver’s License.
Ability to pass a pre-employment drug screen.
Ability to pass up to a 10-year background check.
Must have authorization to work in the United States as defined by the Immigration Reform Act of 1986.
Must complete ramp and SIDA training to obtain airport authority identification security.
Education:
High School diploma or GED.
Experience:
Two+ years of relevant experience.
Knowledge, Skills & Abilities:
Strong problem solving skills.
Excellent customer service skills.
Must have excellent interpersonal and communication skills.
Must have strong organizational skills.
Preferred Qualifications
Education:
Four-year college education or equivalent experience.
Experience:
Four+ years of relevant experience.
Relevant supervisory experience.
Knowledge, Skills & Abilities:
Ability to apply creative solutions that have positive impact on results.
Able to effectively resolve employee conflicts.
Strong leadership qualities and ability to create a passionate and efficient workforce.
Working Conditions
Work Schedule:
You will need to have flexibility to work a variety of shifts, including nights, weekends, holidays and overtime. We operate in a shift bid environment.
Work Environment:
Must be able to be alert to moving vehicles or aircraft and use radio equipment.
Enjoy the outdoors on a daily basis (sun, rain, sleet or snow) May be exposed to a wide variety of weather conditions, jet and machinery noises, fumes, dirt and dust for extended periods.
Physical Demands/Requirements:
Must be able to lift / carry / push / pull and move items of 70 pounds and/or more on a regular basis and repetitively lift weights of 40 to 50 pounds on raised surfaces.
Must be able to walk, climb, bend, kneel, crawl, and stoop on a frequent basis and for extended periods.
Must be able to work in cramped or high places.
Must be able to carry heavy items up and down jet way stairs.
Ability to stand, sit, talk, hear, see, reach, stoop, kneel, and use hands and fingers to operate a computer, keyboard, printer, and phone.
Supervisory Responsibilities
Supervisory experience required.
-
Airport Customer Service Manager
4 days ago
Nashville, Tennessee, United States Nashville International Airport Full timeCompany Overview:Nashville International Airport (BNA) is a vital asset for Middle Tennessee, serving as a gateway to Music City and beyond. With a significant economic impact of over $9.9 billion in 2019, BNA supports more than 76,000 jobs in the region and generates substantial state, local, and federal taxes.Salary:$52,723 - $71,733 per year.About the...
-
Airport Guest Service Ambassador
4 weeks ago
Nashville, Tennessee, United States Nashville International Airport Full timeNashville International Airport Job OpportunityAre you looking for a challenging and rewarding career in customer service? Do you have excellent communication skills and a passion for providing exceptional guest experiences?We are seeking a highly motivated and detail-oriented Airport Guest Service Ambassador to join our team at Nashville International...
-
Cybersecurity Programme Manager
5 days ago
Nashville, Tennessee, United States Metropolitan Nashville Airport Authority Full timeAbout the RoleThe Metropolitan Nashville Airport Authority is seeking a skilled Cybersecurity Programme Manager to lead the establishment and maintenance of the airport authority's information security management programme.Main ResponsibilitiesDevelop and implement information security policies, standards, and procedures in compliance with Transportation...
-
Airport Planning Specialist
1 day ago
Nashville, Tennessee, United States Ci-- Aviation Full timeAt Ci-- Aviation, we are seeking an experienced Airport Planner to support our short and long-term planning activities and initiatives. This role is a key part of our team, responsible for preparing computer-aided design and drafting (CADD) airport layout concepts, plans, and drawings.About the RoleThis position involves assisting with all levels of planning...
-
Restaurant Operations Manager
6 days ago
Nashville, Tennessee, United States Holiday Inn Nashville Airport Full timeJob OverviewHoliday Inn Nashville Airport seeks an experienced Restaurant Operations Manager to oversee daily restaurant operations and lead a high-performing team. This key role is responsible for ensuring exceptional customer service, maintaining high standards of cleanliness and sanitation, and driving sales growth through effective leadership and...
-
Manager, Cybersecurity
1 month ago
Nashville, United States Metropolitan Nashville Airport Authority Full timeJob DescriptionJob DescriptionJob Summary: The Manager, Cybersecurity will report to the Director, IT Governance & Business Applications and is responsible for the establishment and maintenance of the Metropolitan Nashville Airport Authority's information security management program and requires in-depth understanding of data breach reporting laws,...
-
Building Mechanical Operations Manager
5 days ago
Nashville, Tennessee, United States Metropolitan Nashville Airport Authority Full timeNashville International Airport, a key transportation hub in the United States, is seeking a seasoned Building Mechanical Operations Manager to lead its team of skilled technicians in maintaining, repairing, and improving mechanical systems.About the Role:The successful candidate will oversee a team responsible for ensuring the smooth operation of plumbing,...
-
Cybersecurity Leadership Position
2 days ago
Nashville, Tennessee, United States Nashville International Airport Full timeNashville International Airport Cybersecurity Manager Job DescriptionThis position plays a vital role in protecting the Metropolitan Nashville Airport Authority's information security management program, requiring an in-depth understanding of data breach reporting laws and industry best practices.Job Summary:The Cybersecurity Manager will report to the...
-
Wastewater Management Specialist
5 days ago
Nashville, Tennessee, United States Metropolitan Nashville Airport Authority Full timeAt Metropolitan Nashville Airport Authority, we are committed to providing exceptional service to our passengers and stakeholders. As a Wastewater Management Specialist on the C-Shift, you will play a crucial role in ensuring the smooth operation of our airport's water and wastewater systems.About the JobThis is an exciting opportunity for a motivated and...
-
Airport Civil Engineer
4 months ago
Nashville, United States AtkinsRéalis Full timeJob Description Why join us? It’s an exciting time at AtkinsRéalis! We are rapidly growing in the US. Our company purpose is to build a better world for our planet and its people. We recognize the importance of making sure that our clients and employees, feel this purpose every day. AtkinsRéalis is proud of our company culture that promotes,...
-
Executive Hotel Operations Manager
4 days ago
Nashville, Tennessee, United States Nashville Hyatt House Airport Full timeHotel Operations Manager Job DescriptionWe are seeking an experienced and results-driven Hotel Operations Manager to join our team at the Nashville Hyatt House Airport.The ideal candidate will have a proven track record of successfully managing hotel operations, leading teams, and driving revenue growth. If you're passionate about delivering exceptional...
-
Full Time
4 weeks ago
Nashville, United States Ryman Hospitality Properties Full timeThe Bartender will manage the bar and prepare and serve alcoholic or non-alcoholic beverages to customers at Ole Red in the Nashville International Airport. This position will serve food and beverage items in a knowledgeable, friendly, and helpful manner and work with a team to ensure every guest has a great experience. Interact with guests in a natural,...
-
Shuttle Driver
2 weeks ago
Nashville, United States Schulte Full timeSchulte Hospitality Group is seeking a dynamic, service-oriented Shuttle Driver - Marriott Nashville Airport to join our team at Hilton Nashville Airport! SHG is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above...
-
Sr. Cybersecurity Administrator
6 hours ago
Nashville, United States Metropolitan Nashville Airport Authority Full timeJob DescriptionJob DescriptionAccepting Applications Until Filled Starting Salary Range: $84,911- $115,526Job Summary: The Senior Cybersecurity Administrator is responsible for leading multiple enterprise security services while ensuring technical solutions adhere to various compliance frameworks and regulations such as Payment Card Industry-Data Security...
-
Cybersecurity Leadership Role
5 days ago
Nashville, Tennessee, United States Metropolitan Nashville Airport Authority Full timeAbout This OpportunityThe Metropolitan Nashville Airport Authority seeks a highly skilled Cybersecurity Manager to lead our information security management program. Reporting directly to the Director, IT Governance & Business Applications, you will play a critical role in ensuring the security and integrity of our systems and data.
-
Banquet Cook
2 weeks ago
Nashville, United States Embassy Suites Nashville Airport Full timeJob DescriptionJob DescriptionBanquet CookReady to Start Your Career in Hospitality?Embassy Suites Nashville Airport prides itself on developing talent from within. Our future leaders start as Cooks! Hospitality is one of the few industries that creates opportunities for everyone and allows all team members to grow both personally and professionally. If you...
-
Environmental Compliance Specialist
2 months ago
Nashville, United States Metropolitan Nashville Airport Authority Full timeJob DescriptionJob DescriptionAccepting Applications until filled.Starting Salary Range $57,996 - $78,906Job Summary: The Environmental Compliance Specialist is responsible for reviewing, writing, and monitoring MNAA environmental permits. Other responsibilities include assisting with environmental audits, ensuring compliance with environmental regulations,...
-
Customer Service Representative
2 weeks ago
Nashville, Tennessee, United States Hudson Group Full timeAbout the RoleWe are seeking a motivated and customer-focused individual to join our team as a Customer Service Representative in one of our airport sales locations.Key ResponsibilitiesAcknowledge and greet customers in a friendly and welcoming mannerCommunicate effectively with customers, colleagues, and management to ensure excellent customer serviceKnow...
-
Room Attendant
2 weeks ago
Nashville, United States Schulte Full timeSchulte Hospitality Group is seeking a dynamic, service-oriented Room Attendant - Marriott Nashville Airport to join our team! SHG is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously...
-
Room Attendant
3 weeks ago
Nashville, United States Schulte Full timeSchulte Hospitality Group is seeking a dynamic, service-oriented Room Attendant - Marriott Nashville Airport to join our team! SHG is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously...