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Senior Manager, Audio Visual

3 months ago

Minneapolis, United States Sodexo Full time
Job Description

Unit Description:

 

The Senior Manager, Audio Visual & Technical Services leads AV/Tech performance and experience throughout Northstar 8, the Skyboxes, the Skygarden, the Rosewood Room and Northstar Golf Club, in respect of audio-visual elements. The Senior Manager, Audio Visual & Technical Services  also provides general audio-visual and IT support to the General Store, Northstar Cafeteria, Krona Café, and the Walkin’ Dog.  The Senior Manager, Audio Visual & Technical Services  reports directly to the General Manager.

 

Key duties of the Senior Manager, Audio Visual & Technical Services:

  • Execute all AV and IT needs for all hospitality features, including Northstar 8 and the Skyboxes, including but not limited to, setting up and tearing down events, tenant move ins/ outs, and any general client, attendee, tenant, or member support
  • Collaborate with event planners and operations teams to ensure seamless AV and IT execution of events, addressing any client concerns and special requests
  • Ensure ongoing operability of high-speed and secure internet throughout all areas. Arrange customer Wi-Fi subnetworks, SSIDs and other client arrangements
  • Presents upsell and enhancement opportunities during the planning phase to generate post-contract revenue for Northstar 8 and the Skyboxes
  • Ensure that all audio-visual equipment, including sound systems, projectors, screens, and lighting, are well-maintained and fully operational for events and daily use. This includes regular inspections, troubleshooting, and coordinating repairs or replacements with vendors as needed
  • Arrange occasional specialty AV beyond the built-in on-site features
  • Coordinate with network maintenance, managed Wi-Fi and other vendors to ensure customer service and satisfaction
  • Foster a positive work environment and provide leadership and guidance ensuring exceptional hospitality and service delivery to clients, attendees, and members
  • Ensure intended operability of access controls and credentials
  • Ensure the ongoing training and operability of golf simulators and coordinate any necessary repairs
  • Assist in ensuring the ongoing operability of the building app. Collaborate with Owner to continuously enhance
  • Step-in to fulfill operational tasks and duties in areas where employees have not yet been hired or when backfilling is required 

 

The Good Eating Company was cooked up in London in 1999 around the kitchen table, over several bottles of Ribera del Duero. We had the dream of bringing restaurant-quality food to onsite dining – at a time when uninspiring sandwiches and soggy salads were typically on offer. We're passionate about delectable, fresh food. We take pride in crafting imaginative and well-balanced dishes daily, with a straightforward philosophy: collaborating with forward-thinking organizations that value their members and seek exceptional, creative dining experiences.

 

To Learn more about the click here – The Good Eating Company.

What We Offer:

Sodexo offers fair and equitable compensation, partially determined by a candidate's education level or years of relevant experience. While the budgeted range for the position is posted, Sodexo salary offers are based on a candidate's specific criteria, like experience, skills, education and training.

Qualifications & Requirements:

Basic Education Requirement - Bachelor’s Degree or equivalent experience

Basic Management Experience - 3 years   

Basic Functional Experience - 3 years of work experience in audio visual or technical support or related field

Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.