Restaurant Manager
2 weeks ago
Chicken Guy is looking for a Kitchen Manager to run shifts at fast casual concept.
As Kitchen Manager, you will be essential to the operations of our fast casual restaurant concept. Your responsibilities will encompass fundamental restaurant operations, guest relations, employee relations, shift management, and team building. You will collaborate closely with our leadership team, gaining comprehensive knowledge of the business with the ultimate aim of boosting profits by driving sales and managing expenses. We are excited to have you join our team
Responsibilities
- Coordinate daily both Front of the House and Back of the House restaurant operations
- Organize and supervise shifts
- Train new and current employees on proper customer service practices
- Implement policies and protocols that will maintain smooth and efficient restaurant operations
- Control operational costs and identify measures to cut waste
- Deliver superior service and maximize customer satisfaction
- Respond efficiently and accurately to customer complaints
- Regularly review and ensure product quality
- Appraise staff performance and provide feedback to improve productivity
- Estimate future needs for goods, kitchen utensils and cleaning products
- Ensure compliance with sanitation and safety regulations
- Ensure an excellent image of the restaurant
- Create detailed reports on weekly, monthly and annual revenues and expenses
- Promote the brand in the local community through grass roots marketing, social media, and by participating in local events
Requirements and skills
- Strong leadership, motivational and people skills
- Proven work experience as a Sous Chef, Restaurant Manager, or similar role.
- Proven customer service experience as a manager
- Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff
- Familiarity with POS and third party delivery apps
- Acute financial management skills
- Legally authorized to work in the United States
- 18 years or older
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