
Collection Specialist
3 weeks ago
TruckPro is seeking a Commercial Collections Specialist to join the Accounts Receivable team at our Memphis area corporate office. As a Collection Specialist, you will be responsible for managing and collecting outstanding accounts receivables from commercial customers (business-to-business collections), resolving past due balances on customer accounts, and answering credit override requests from our in-store sales teams.
TruckPro Benefits:
- Competitive hourly pay
- Hybrid schedule after new hire training period
- Medical/Dental/Vision Insurance
- 401k with Company Match
- Life Insurance
- Paid Time Off 15 days per year
- Health Savings Account with Company Match
- Paid Training
- Year-round work - no hours cut
- Work Hours M-F 10 am-7 pm Central – No weekends
- On-site gym facility and walking trail
Collection Specialist Responsibilities:
- Make outbound collection calls providing clear communication and customer service regarding collections issues to external customers and internal business partners
- Monitor outstanding account balances to determine next steps in the process
- Answer credit limit override line and approve or deny overrides
- Reconcile and resolve problems on accounts professionally, timely and courteously
- Answer inbound customer calls
- Fax missing invoices or statements upon request
- Track past due invoices
Successful Collection Specialist Candidates Will Have:
- High School Diploma or equivalent
- Minimum one year of collections experience, required
- Business-to-business (B2B), Commercial Collections experience, preferred
- Full-cycle Accounts Receivable experience to include applying payments and setting up new credit accounts, preferred
- Excellent and effective verbal and written communication skills
- Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, and volume
- Intermediate to advanced level Microsoft Excel
About TruckPro:
TruckPro LLC, headquartered in Memphis, TN, is one of the nation's largest independent distributors of heavy-duty truck and trailer parts with over 150 retail locations and 80 maintenance and repair service locations nationwide. Today, TruckPro is in an accelerated growth phase in a rapidly expanding industry. There has never been a better time to join our team
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