Collection Specialist

3 weeks ago


Cordova, United States TruckPro LLC Full time
Job Description


 


TruckPro is seeking a Commercial Collections Specialist to join the Accounts Receivable team at our Memphis area corporate office. As a Collection Specialist, you will be responsible for managing and collecting outstanding accounts receivables from commercial customers (business-to-business collections), resolving past due balances on customer accounts, and answering credit override requests from our in-store sales teams.


 


TruckPro Benefits:



  • Competitive hourly pay
  • Hybrid schedule after new hire training period
  • Medical/Dental/Vision Insurance
  • 401k with Company Match
  • Life Insurance
  • Paid Time Off 15 days per year
  • Health Savings Account with Company Match
  • Paid Training
  • Year-round work - no hours cut
  • Work Hours M-F 10 am-7 pm Central – No weekends
  • On-site gym facility and walking trail

Collection Specialist Responsibilities:



  • Make outbound collection calls providing clear communication and customer service regarding collections issues to external customers and internal business partners
  • Monitor outstanding account balances to determine next steps in the process
  • Answer credit limit override line and approve or deny overrides
  • Reconcile and resolve problems on accounts professionally, timely and courteously
  • Answer inbound customer calls
  • Fax missing invoices or statements upon request
  • Track past due invoices

 


Successful Collection Specialist Candidates Will Have:



  • High School Diploma or equivalent
  • Minimum one year of collections experience, required
  • Business-to-business (B2B), Commercial Collections experience, preferred
  • Full-cycle Accounts Receivable experience to include applying payments and setting up new credit accounts, preferred
  • Excellent and effective verbal and written communication skills
  • Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, and volume
  • Intermediate to advanced level Microsoft Excel

 


About TruckPro:


TruckPro LLC, headquartered in Memphis, TN, is one of the nation's largest independent distributors of heavy-duty truck and trailer parts with over 150 retail locations and 80 maintenance and repair service locations nationwide. Today, TruckPro is in an accelerated growth phase in a rapidly expanding industry. There has never been a better time to join our team


 


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