Rehash Coordinator

Service Champions in Brea has an immediate opening for a Rehash Coordinator. The successful candidate will have knowledge of residential HVAC, Heating, & plumbing services, be comfortable using Service Titan (or similar software) and have a proven track record in service & equipment sales. This is a full-time, hourly position, eligible for commissions on top of base pay, reporting to the Sales Manager.

Key Responsibilities:

• Make outbound sales calls to past and present proposed business opportunities minimizing customer defection
• Generate proposals for clients by communicating Service Champions value proposition
• Express empathy and compassion, taking full ownership of the client’s satisfaction 
• Proactively gain and maintain a full understanding of our portfolio of products and services 
• Efficiently enter detailed records of customer interactions and actions taken
• Achieve productivity standards and goals set by the company while maintaining high-quality calls and following expected call flows and scripts 
• Deliver sales results that meet and or exceed sales goals established by management.

Qualifications:

• Proven track record of success in an inbound or outbound sales role
• Dedicated to providing superior customer service
• Exceptional phone and interpersonal skills 
• Exceptional written and verbal communication skills
• Strong negotiating skills
• Able to manage multiple priorities within a fast-paced, deadline driven, multi-discipline, structured environment
• Strong judgment skills to make sound business decisions and resolve issues in a clear, calm, and diplomatic manner
• Ability to talk and type accurately; typing speed of at least 40 wpm
• Proficient in Microsoft Word, Outlook, Excel
• Availability to work weekday shifts between 7:00 am and 8:00 pm, occasional Saturdays 

Benefits:

• Medical, Dental, Vision
• 401K w/ Company Match
• Life Insurance
• Paid Vacation
• Paid Holidays

#SCCP

About Service Champions:

A career with Service Champions can change your life. Recognized as one of Orange County’s top places to work, many of our employees have shared that they love working here and the success it has brought them.

You can be proud to be a part of Service Champions. We are a nationally recognized residential heating and air conditioning company that serves Southern California homeowners. Because our clients love our service and friendliness, we continue to grow at a rapid pace, which means terrific opportunities for people with a great attitude and a heart for service.

We are an equal opportunity employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic outlined by federal, state, or local laws. Additionally, we will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the California Fair Chance Act and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.   

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