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Senior Fraud Analyst

1 month ago

Englewood, United States DISH Full time
Job Description Company Summary

DISH, an EchoStar company, has been reimagining the future of connectivity for more than 40 years. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products and now we are building America’s First Smart Network™.

Today, our brands include EchoStar, Hughes, DISH TV, Sling TV, Boost Mobile and Gen Mobile. 


Department Summary

Our Technology teams challenge the status quo and reimagine capabilities across industries. Whether through research and development, technology innovation or solution engineering, our people play vital roles in connecting consumers with the products and platforms of tomorrow.


Job Duties and Responsibilities

DISH is seeking a Senior Business Analyst who will work to translate business requirements into system requirements and ensure that the system is functioning properly to manage the Fraud process across various platforms. The role will be cross-functional working with the business to flush out technical requirements and working with the vendor to drive the system enhancement details and changes. Additionally, the role will coordinate any data requirements and functionality with the system architects. Finally, the role will lead to coordination of the testing of the implementation in the system to ensure the accuracy of the deployment. The analyst will therefore need to be able to seamlessly collaborate cross-functionally, have an entrepreneurial mindset, strong communication skills, as well as excellent critical thinking skills.

Key Responsibilities:

  • Utilize analytical skills to critically evaluate information gathered from multiple sources (product owners/business owners etc.)
  • Take high-level abstract data and dissect it into comprehensible information to create a general understanding
  • Create analysis documentation for product teams as well as executives
  • Extract and analyze data to ensure the system is meeting functional design requirements
  • Pro-actively communicate and collaborate with stakeholders, product owners, and team members to analyze information needs
  • Identify opportunities for improving existing processes and the ability to implement said changes
  • Be self-motivated, take initiative, and work autonomously

Skills, Experience and Requirements

Education and Experience:

  • BA/BS in a business or a technical discipline (information systems, engineering, computer science, finance, accounting); and/or equivalent experience
  • 4-8 years’ experience demonstrating strong analytical skills and understanding of how business requirements translate into technology solutions

Skills and Qualifications:

  • Must have experience with fraud systems or analysis
  • Experience with SQL is a must
  • Experience creating targeted analysis documentation, story maps, sample flows and charts, or other technical docs to support system requirements
  • Ability to see and document process flows and user journeys at a macro level, and delve into the details that matter
  • Ability to document requirement gaps in such a manner that they can be fulfilled by a technical team
  • Wireless/Telecom/Finance background preferable
  • WeDo/Mobileum Fraud management systems a bonus




Salary Ranges

Compensation: $96,250.00/Year - $137,500.00/Year
Benefits

We offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan; all benefits can be viewed here: DISH Benefits.

 

The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level, and competencies; compensation is based on the role's location and is subject to change based on work location. Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check.

 

The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.