Senior Analyst

3 weeks ago

Chicago, United States United Airlines Full time
Job DescriptionDescription

There’s never been a more exciting time to join United Airlines. We’re on a path towards becoming the best airline in the history of aviation. Our shared purpose – Connecting People, Uniting the World – is about more than getting people from one place to another. It also means that as a global company that operates in hundreds of locations around the world with millions of customers and tens of thousands of employees, we have a unique responsibility to uplift and provide opportunities in the places where we work, live and fly, and we can only do that with a truly diverse and inclusive workforce. And we’re growing – in the years ahead, we’ll hire tens of thousands of people across every area of the airline. Our careers include a competitive benefits package aimed at keeping you happy, healthy and well-traveled. From employee-run "Business Resource Group" communities to world-class benefits like parental leave, 401k and privileges like space available travel, United is truly a one-of-a-kind place to work. Are you ready to travel the world?


We believe that inclusion propels innovation and is the foundation of all that we do. United's Digital Technology team spans the globe and is made up of diverse individuals all working together with cutting-edge technology to build the best airline in the history of aviation. Our team designs, develops and maintains massively scaling technology solutions brought to life with innovative architectures, data analytics, and digital solutions.


Key Responsibilities:


The Senior Analyst – Dashboards and Metrics will advance the delivery of meaningful analytics in support of IT performance and objectives. This role will be analytical and collaborative and will focus on analysis and reporting across technology teams, including developing and refining metrics dashboards, tracking key performance indicators, and identifying and developing improvement opportunities for how senior leaders measure and track performance.



  • Develops and maintains reports and dashboards on financial and operating metrics


  • Performs thorough quality assurance to ensure the accuracy of data and information


  • Provides analytical support, conducts research, reviews and helps evaluate the effectiveness of initiatives and IT performance


  • Analyzes current metrics and reporting, identifies gaps, and works with leadership to create and improve metrics


  • Conducts feasibility studies on efforts/costs of reporting on new metrics requirements



United values diverse experiences, perspectives, and we encourage everyone who meets the minimum qualifications to apply. While having the “desired” qualifications make for a stronger candidate, we encourage applicants who may not feel they check ALL of those boxes We are always looking for individuals who will bring something new to the table



Qualifications

What’s needed to succeed (Minimum Qualifications):



  • Bachelor's Degree and three years of work experience, or in lieu of a Bachelor's Degree, 6-9 years of related experience will be accepted


  • Experience in one or more of the following areas: Mathematics, Computer Science, Information Management, Statistics or equivalent experience


  • 2+ years of relevant experience in data analytics


  • 1+ years of interacting with senior leaders and stakeholders


  • Experience working with SQL or Python
  • Knowledge of Foundry, Google Analytics (Big Query), Enterprise Data Warehouse, and SQL server


  • Skills in data analysis, data manipulation, and problem solving


  • Skills in dashboard design


  • Analytical and problem-solving skills


  • Oral and written communication skills


  • Must be legally authorized to work in the United States for any employer without sponsorship


  • Successful completion of interview required to meet job qualification


  • Reliable, punctual attendance is an essential function of the position



What will help you propel from the pack (Preferred Qualifications):



  • 1+ years of experience with building reports/dashboards using BI tools (i.e., Tibco Spotfire, Tableau, Domo, PowerBI)


  • Knowledge of Project Management


  • Knowledge of Statistical Analysis


  • Skills in Business Consulting


  • Skills in negotiation and influence


  • Ability to comfortably deal with uncertainty and gaps in information



United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation.



Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT

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