GSOC Operator

3 weeks ago

Kansas City, United States Allied Universal® Full time
Job Description

Allied Universal®, North America’s leading security and facility services company, provides rewarding careers that give you a sense of purpose. While working in a dynamic, diverse and inclusive workplace, you will be part of a team that fuels a culture that will reflect in our communities and customers we serve. We offer medical, dental and vision coverage, life insurance, retirement plan, employee assistance programs, company discounts, perks and more for most full-time positions

Location: North Kansas City, MO (NE 46th st. area)

Shift: Monday-Friday 11pm-7am

Pay: $19.48 / hour

Requirements:

  • 21+ years of age
  • 2-3 years of prior security experience in a Control Center environment
  • Microsoft Office Suite experience

Annual Pay Increases

2 weeks paid PTO

  • 401k, HEALTH INSURANCE, MEDICAL, DENTAL, & VISION PACKAGE
  • WEEKLY PAY
  • CAREER ADVANCEMENT PLANS
  • OVER 500+ CAREER DEVELOPMENT COURSES
  • COMPANY DISCOUNT & REWARDS PROGRAMS
  • PAID ORIENTATION & ON-THE-JOB TRAINING + *MANY MORE BENEFITS

Want to fast track your way to an interview? Come in the office on Wednesdays at 11am for an interview. 1100 Walnut St. 5th Floor, Kansas City, MO 64105

As a GSOC Operator, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, Healthcare, Education, Government and more. The Global Security Operations Center (GSOC) Operator, under guidance of GSOC Supervisor, is responsible for assisting company personnel in all concerns that pertain to safety and security for corporate locations around the globe. The individual will work in a GSOC environment, monitoring several screens. The Operator will use a variety of tools that range from access control and alarm monitoring systems to various business intelligence sources, open-source media, Internet, and in-house tools. The Operator is required to detect, analyze, and alert others of any incidents which may impact the client’s people, products, property, or brand image. These may range from extreme weather conditions, political instability, crime, terror, to technical failures.

RESPONSIBILITIES:

  • Provide customer service to our clients by carrying out safety and security procedures, site-specific policies and when appropriate, emergency response activities
  • Respond to incidents and critical situations in a calm, problem solving manner
  • Investigate alarms and respond by sending security patrol, or alerting Fire services or Police as needed
  • Assist company employees in all concerns that pertain to safety and security
  • Monitor travel safety and security of company’s employees

QUALIFICATIONS:

  • Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles
  • Possess a high school diploma or equivalent, or five (5) years of verifiable experience
  • Minimum of two (2) years of military, law enforcement, government, or security experience
  • As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws. Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
  • Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
    *A valid driver’s license will be required for driving positions only

BENEFITS:

  • Medical, dental, vision, basic life, AD&D, and disability insurance
  • Enrollment in our company’s 401 (k) or Supplemental Income Plan, subject to eligibility requirements
  • Eight paid holidays annually, five sick days, and four personal day
  • 40 hours of vacation after one year of employment at eligible work assignments. Unused vacation is only paid out where required by law.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

If you have any questions regarding Equal Employment Opportunity, Affirmative Action, Diversity and Inclusion, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.

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