Specimen Processor

If you are looking for an opportunity to support quality patient care in an important behind-the-scenes role, this Specimen Processor opening is for you 

UPMC Carlisle is looking for a full time Specimen Processor to join their team This role organizes patient specimens collected by the phlebotomy team, prepares specimens for analysis or send-out to outside labs, and enters specimen information into the hospital database. This role also enters requisitions, and orders laboratory testing.

This is an excellent position to explore or begin a long-term career in the laboratory setting 

Schedule: Monday – Friday, likely from 8:00 a.m. – 4:30 p.m., with some flexibility. No weekends or holidays.

Purpose:
Receive, sort, identify, process, and distribute specimens to all technical sections. Enter requisition information into the computer system; call statistical results, answer phone, code charge slips, train new employees and perform related clerical duties.

Responsibilities:

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• Demonstrate service orientation approach by conveying courtesy, respect, enthusiasm and a positive attitude in work situations.
  
• Show initiative and offer assistance in the completion of the department's work.
  
• Monitor pneumatic tube and courier deliveries to ensure timely processing of specimens.
  
• Investigate and resolve any requesting mistakes or other specimen problems.
  
• Request assistance when needed.
  
• Complete quality forms for unacceptable specimens, requesting errors or other problems.
  
• Separate by centrifugation.
  
• Label appropriate aliquot tubes and transfer as defined by policy, store samples at the appropriate temperature.
  
• Determine and enter the specimen receive time into the computer.
  
• Answer all telephone inquiries concerning proper specimen collection, result, and normal range information.
  
• Follow all regulations regarding health and safety concerning the handling of biohazardous patient samples or sharps to prevent exposure.
  
• Verify patient specimens such as blood, urine and other body fluids with requisitions or labels, making certain that information on the specimens match any paperwork received and correct specimen.
  
• Properly request in the Laboratory Information System laboratory information system if needed.
  
• Prepare, package and send specimens to outside locations as needed.
  
• Receive, sort and prioritize ALL specimens according to the laboratory policies.
  
• Share specimens as necessary.
  
• Notify supervisor of problems and of any requests that need credited or clarified.
  
• Disinfect the work area after shift and during shift, if needed.
  
• Participates in the orientation and training of new laboratory specimen processors.
  
• Perform routine technical and related clerical duties as directed.
  

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• High School diploma or equivalent.
  
• Three to six months of experience in a clinical laboratory, physician's office, or other medical environment preferred, including knowledge of or experience in Medical Terminology and Laboratory Information systems.
  
• Three to six months of experience in a service environment including call center, customer service center, or product distribution/fulfillment center preferred.
  
• Good oral and written communication skills required.
  
• Ability to communicate effectively with all age groups and populations of external and internal customers (as well as co-workers) both by telephone and in person.
  

Licensure, Certifications, and Clearances:

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• Act 31 Child Abuse Reporting with renewal
  
• Act 33 with renewal
  
• Act 34 with renewal
  
• Act 73 FBI Clearance with renewal
  

UPMC is an Equal Opportunity Employer/Disability/Veteran