Supervisor, Treasury

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Job Summary

Job Summary

Provides direction, leadership, and support for wire and ACH processing in Treasury. Implements business plans and ensures team follows all policies and procedures. May be accountable for various projects to improve efficiency, drive productivity and quality within their area. Individuals at this level should have a broad understanding of the different areas of Treasury. Contact required with internal and external customers to identify, research, analyze and resolve issues. Monitors productivity and service levels using the various reports available. Strong people leader to provide coaching, development, and performance management.

Essential Duties and Responsibilities

Essential Duties and Responsibilities

·         Partners with cross site peers and managers to establish performance goals for department; collaborates with and directs associates to meet or exceed these goals

·         Acts as an information source for associates and ensures training and development occurs

·         Plans, assigns, monitors, reviews, evaluates, and leads the work of associates

·         Oversees team morale and plans for appropriate team building activities, rewards, and recognition

·         Handles performance management including career development and progressive discipline of direct reports

·         Interviews and hires associates who possess the core competencies of the position to strengthen the department and mitigate turnover

·         Works in cooperation with peers on establishing objectives and developing processes and procedures to ensure efficient and timely workflow with special regards to service delivery, compliance, and risk factors for the firm.

·         Establishes internal or external partnership opportunities, through analysis of business needs and relationships that may enhance success

·         Create and/or maintain appropriate documentation and departmental tools (job procedures, job aids, forms, training material, etc.)

·         Facilitates the implementation and acceptance of organizational change; addresses resistance to change and helps individuals adapt

·         Takes decisive action when necessary and conveys a sense of urgency to deliver results

·         Interprets and applies organizational policies and procedures

·         Effectively collaborates with other supervisors in the same or different functional groups to accomplish assigned goals and process/policy changes; oftentimes this collaboration occurs across multiple sites

·         Effectively implements system changes and identifies and manages impacts to team and advisors