Call Center Representative

Job DescriptionAlbany Gastroenterology Consultants have partnered with Allied Digestive Health which is one of the largest integrated networks of gastroenterology care centers in the nation with over 200 providers and 60 locations throughout New Jersey and New York. As a fast-growing physician-led organization, our dynamic structure encourages physician input and decision-making, while simultaneously offering operational support. Our dedicated, compassionate team of providers prioritize personalized treatment plans for patients that deliver the highest quality of care. All of our doctors are board-certified in gastroenterology and hepatology. Several of them serve as chief of gastroenterology at nearby hospitals, and a number of them have been recognized as top-quality physicians in publications, including but not limited to: Best Doctors in America and Top Doctors New Jersey, and US News Health - US News & World Report.

We are excited to announce that we are looking for a Full-Time Medical Receptionist Call Center at Albany Gastroenterology Consultants of Albany New York

The Medical Receptionist Call Center Responsibilities are:

• Registering and schedule patients seeking an appointment via phone or electronic correspondence

• Enter and verify demographic information

• Obtain appropriate records for appointment

• Schedule follow up appointments

•Cancel and reschedule appointments

• Work tasks in a timely manner with appropriate documentation

• Utilize Excel spreadsheet in daily work.

• Retrieve voicemail messages from Scheduling voicemail box

The Medical Receptionist call center must have the following qualifications and experience:

• High school diploma or equivalent.
• Knowledge of office processes and procedures acquired through three to five years of office experience or equivalent.
• Ability to learn and adapt.
• Ability to maintain strong relationships with physicians and co-workers.
• Position requires a flexible work schedule.
• Strong organization and communication skills

We offer a competitive base salary, generous benefits, including: Medical, Dental, Vision, Life Insurance, Voluntary, Time-Off Benefits, EAP, 401K and Commuter Benefits.

Job Type: Full-Time

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