Analyst, Fraud Investigations

4 weeks ago

Bethesda, United States Marriott International Full time
Job DescriptionJOB SUMMARY

The Internal Investigations department is a subgroup of the Global Safety & Security organization. This department’s mission places a strong emphasis on mitigating financial, identify theft and economic crime. The department performs a wide range of investigations into all allegations of serious misconduct, threats and criminal activity committed by associates, guests, and others, to ensure and safeguard the assets and protect the reputation of Marriott International.

 

In this role, he/she will help manage or perform general investigative services and provide specific services, projects, and information with the intent of reducing losses and successfully defending legal actions regarding the investigation and disciplinary action of associates and/or customers or invitees.

EXPECTED CONTRIBUTIONS

  • Help manage direct MI requests involving credit card, check counterfeiting, system or computer fraud, financial fraud, embezzlement, P-Card, and Corporate Card misuse and/or fraud and any other disbursement fraud. Conduct on-going research in this field to develop capabilities within Marriott for fraud prevention strategy and expertise. 
  • Provide information, forensic accounting expertise, and audit trails as needed to assist the company to prevent against financial losses and prosecute financial crimes.
  • Prepare and analyze all forensic accounting requests from the Department of Investigations to assist Senior Managers of Investigations in their investigations. 
  • Assist in formalizing processes and procedures regarding communications and information sharing with local law enforcement agencies as well as federal agencies that manage financial and economic crime. Continuously enhance fraud expertise and knowledge in the field via on-going education. 
  • Conduct and manage Business Integrity investigations into “Compliance with Laws, Rules and Regulations,” “Competition and Fair Dealing,” “Gifts and Entertainment,” “Payments to Government Personnel” and “Accuracy of Company Records.” Provide closure of investigations to a legally defendable conclusion working within legal guidelines and Marriott’s company polices.
  • Conduct and manage Loyalty Program and Incentive Fraud investigations into violations of Marriott’s Loyalty Program to include internal and external violations.
  • Schedule, organize and/or attend Company prosecution appearances in court on behalf of the company.
  • Design, develop and create graphic presentations of department initiatives and internal field service evaluating processes.
  • Assist key stakeholders in creating strategic and systematic plan of action to address and reduce risk and liability to the company by incorporating data analytics along with lesson from losses. 
  • Assist with general investigations. Influence internal management regarding employment actions that are the result of theft, drug abuse, fraud, or serious misconduct. Provide direct on-site closure of investigations to a legally defendable conclusion working within legal guidelines and Marriott’s Guarantee of Fair Treatment policy.
  • Assist, as needed, with information gathering, due diligence for the company, including on-site investigations as well as any special investigations.
  • Assist in developing and conducting training for Business Partners upon request and need (Human Resources, Loss Prevention, etc.) 
  • Maintain and provide effective communications during all investigations with Regional Vice Presidents of Human Resources (RVPHR’s), Regional Directors of Human Resources (RDHR’s), Regional Associate Relations Managers, HR Field Services Team management, Attorneys from Corporate, Legal and Labor Law Departments, Business leaders, unit General Managers, and other regional managers as defined by the MI SBU.
  • Provide professional consultation for all other Marriott SBU’s upon request. 

Candidate Profile

  • Fluent in English – Bilingual English and Spanish preferred. 
  • Excellent written and oral communication skills.
  • Solid knowledge of financial and employment law.
  • Understanding of the components of criminal and civil law.
  • Ability to foster good working relationships with RDHR’s, HR Service Teams, Corporate Legal and Labor Departments and Corporate Human Resources Department.
  • Technical knowledge of investigation issues and liability/case law.
  • Complete understanding of hotel and management operations.
  • Demonstrated hotel operations/management experience strongly preferred.
  • Familiar with main Finance applications and Property Management Systems, such as SUN, PeopleSoft, Opera, Fidelio
  • Effective time and project management skills.
  • Effective listening skills.
  • Demonstrated mastery of problem-solving methodology for decision making.
  • Demonstrated follow-up and customer service skills.
  • High integrity.

 

Education and Professional Certification 

  • Bachelor’s degree in finance or Hotel Management or relevant experience
  • 4+ years of accounting experience required.
  • Financial Fraud Investigations experience preferred. 

 

LOCATION

  • This position will be based at Marriott International headquarters in Bethesda, Maryland.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

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