Customer Services Associate

3 weeks ago


Englewood, United States VASA Fitness Full time
Job Description

POSITION DESCRIPTION


 


POSITION TITLE:      Member Experience Specialist (MES)


FLSA STATUS:           Non-Exempt, Hourly


COMPENSATION:      Base rate of $15.00 per hour + $2-$4 per hour commission opportunities for membership and personal training sales


 


JOIN OUR TEAM


At VASA Fitness, we want to create an uplifting experience for everyone by offering inclusive, accessible, and on-trend fitness. The foundation of our brand is rooted in a culture centered on unity, passion, love, integrity, fun, and trust. Because our culture is alive--embodied by members and team members alike--VASA is a place where lives are changed because of authentic connections made within our supportive community. 


We offer a competitive, all-encompassing benefits package which includes healthcare benefits for employees who work 20+ hours per week. All employees receive two complimentary gym memberships--one for themselves and another to give away--plus 401k options. 


30+ hours per week employees: Paid Time Off (hourly), Health, Dental, Vision Benefits and Paid Parental Leave (in addition to above)


40 hours per week employees: Flexible Vacation Plan (salary) & Paid Holidays (in addition to above)


Come join VASA Fitness and join a passionate, fun, and united team


 


PURPOSE


The Member Experience Specialist is responsible for delivering a world-class experience to our members and guests every visit. We define a world-class experience as a friendly greeting, ensuring all equipment in the club is fixed as quickly as possible, and the club is sparkling clean. This is accomplished through flawless execution of our operational standards.


 


DELIVERABLES


 


Operational Responsibilities: Demonstrates Commitment to Delivering a World Class Guest and Member Experience and Upholds VASA Operational Standards.



  • Commitment to Delivering a World Class Guest and Member Experience: Demonstrates a genuine, kind attitude when interacting with Guests and Members. Is expected to greet Guest and Members with a smile, eye contact and courteous tone. Is able to anticipate Guest and Member needs and respond accordingly by providing direction, information, and support (VASA app, club amenities and hours, memberships, products). Consistently seeks for ways to improve the Guest and Member experience by sharing Member feedback with leadership, and collaborates effectively with team to implement ideas.
  • Upholds VASA Operational Standards: Executes daily responsibilities to standard including Guest and Member check in and class check in procedures, daily cleaning tasks, restocking, and preventative maintenance tasks as assigned by lead or GM. Completes club walks as directed.  Manages cash according to company policies and follows safety procedures.
  • Records hours worked correctly.


  • Englewood, United States CPS Distributors - Englewood Full time

    Job DescriptionCPS, a partner of Heritage LSG is seeking a self-motivated, customer service-oriented individual for a Counter Sales role. This full-time position will focus on order entry at the sales counter with other related duties such as:  warehouse, stocking shelves, shipping products, and loading trucks. The workweek is Monday through Friday, with an...


  • Englewood, United States Cupcakes by Carousel Full time

    At Cupcakes by Carousel, we are always looking to grow our team. If you want to work at a family friendly small business this is the place for you. Some responsibilities include, taking customer phone calls, cashier work, taking detailed cupcake/cake orders and other store responsibilities. Looking for a long term part-time worker who is driven and has great...

  • Customer Service

    2 weeks ago


    Englewood, United States Shani Sorensen - State Farm Agency Full time

    Job DescriptionJob DescriptionState Farm Agency, located in Englewood, CO has an immediate opening for an Insurance Account Manager. Insurance experience is not required as we will train the right person with the right personality and skill set! We seek an energetic professional interested in helping our business grow through value-based conversations and...


  • Englewood, United States Independent Financial Full time

    We are looking for talented, hardworking, and detail-oriented individuals for our Financial Center Service Associate position. At Independent Financial, you will have an opportunity to make a difference in the community by helping our clients and pro Financial, Associate, Service, Retail, Banking


  • Englewood, United States Craig Hospital Full time

    Position Summary:The Food Services Associate is responsible for assisting the Food Service leadership team in implementing a world-class quality food service program. This position is responsible for participating in the daily production and serving of food for patients, staff, and visitors in the floor bistros and/or main cafeteria including serving meals...


  • Englewood, United States Craig Hospital Full time

    Position Summary: The Food Services Associate is responsible for assisting the Food Service leadership team in implementing a world-class quality food service program. This position is responsible for participating in the daily production and serving of food for patients, staff, and visitors in the floor bistros and/or main cafeteria including serving...

  • Sales Associate

    1 month ago


    Englewood, United States 201 Smoke Shop Full time

    3+Days a week - 7-9 Hour Shifts - We are looking for a result-driven retail Sales Associate to be responsible for all sales job duties, from generating leads to closing sales. Sales Associate duties and responsibilities include working closely with customers to determine their needs, answer their questions about our products and recommend the right...


  • Englewood, United States Craig Hospital Full time

    Position Summary:The Food Services Associate is responsible for assisting the Food Service leadership team in implementing a world-class quality food service program. This position is responsible for participating in the daily production and serving of food for patients, staff, and visitors in the floor bistros and/or main cafeteria including serving meals...


  • Englewood, United States Paideia Management Full time

    Job Description Job Description Paideia Management’s successful impact in the consulting industry has been nationally recognized by our reputable clients! As a prominent business consulting and sales firm located in Englewood, we are valued for our innovative sales strategies and ability to exceed projected sales margins. Our mission is to assist our...


  • Englewood, United States Paideia Management Full time

    Paideia Managements successful impact in the consulting industry has been nationally recognized by our reputable clients! As a prominent business consulting and sales firm located in Englewood, we are valued for our innovative sales strategies and ability to exceed projected sales margins. Our mission is to assist our clients in new customer acquisitions,...


  • Englewood, United States Paideia Management Full time

    Paideia Managements successful impact in the consulting industry has been nationally recognized by our reputable clients! As a prominent business consulting and sales firm located in Englewood, we are valued for our innovative sales strategies and ability to exceed projected sales margins. Our mission is to assist our clients in new customer acquisitions,...

  • Sales Associate

    2 weeks ago


    Englewood, United States Florida Irrigation Landscaping DBA A&G Lawn & Garden Full time

    Job DescriptionJob DescriptionJob SummaryWe are seeking a friendly and service-oriented Sales Associate to join our team! As a Sales Associate, you will assist customers with their shopping needs and ensure an excellent shopping experience. Responsibilities may include working the register, stocking shelves, processing inventory, and maintaining the stores...

  • Sales Associate

    3 weeks ago


    Englewood, United States Florida Irrigation Landscaping DBA A&G Lawn & Garden Full time

    Job DescriptionJob DescriptionJob SummaryWe are seeking a friendly and service-oriented Sales Associate to join our team! As a Sales Associate, you will assist customers with their shopping needs and ensure an excellent shopping experience. Responsibilities may include working the register, stocking shelves, processing inventory, and maintaining the...


  • Englewood, United States Paideia Management Full time

    Job DescriptionJob DescriptionPaideia Management’s successful impact in the consulting industry has been nationally recognized by our reputable clients! As a prominent business consulting and sales firm located in Englewood, we are valued for our innovative sales strategies and ability to exceed projected sales margins. Our mission is to assist our clients...

  • Service Advisor

    2 weeks ago


    Englewood, United States AutoNation Dodge Ram Arapahoe Full time

    Overview: At AutoNation, doing whats right by the customer comes standard at 300 locations coast to coast, so its no wonder we have served over 10 million happy customers. As a Express Service Advisor, youll be part of a nationwide team servicing 20,000 cars a day and building customer loyalty that spans generations. Along with your communication skills and...


  • Englewood, United States ShopRite Full time

    ShopRite - ShopRite of Englewood [Grocery Clerk / Cart Attendant] As a Courtesy Counter Clerk at ShopRite, you'll: Maintain a clean, neat, organized and safe work environment; Greet all Customers and provide them with prompt, courteous service and assistance; Be knowledgeable about the various types of products carried in the store; Operate the cash register...

  • Service Advisor

    1 week ago


    Englewood, United States AutoNation Subaru Arapahoe CO Full time

    Overview: At AutoNation, doing whats right by the customer comes standard at 300 locations coast to coast, so its no wonder we have served over 10 million happy customers. As a Service Advisor, youll be part of a nationwide team servicing 20,000 cars a day and building customer loyalty that spans generations. Along with your communication skills and...


  • Englewood, United States Century Communities Full time

    The Customer Relations Representative manages all activities that involve homeowners, prospective buyers, trades and division staffing. Remains in compliance with the company's policies and procedures. Responsible for resolution of all customer issue Customer Care, Representative, Customer Service, Retail, Orientation, Trade, Buyer


  • Englewood, United States Crescent Services Full time

    JOB OVERVIEW:Balance room, restaurant and bar work daily.Post and balance charges and settlements in a timely and efficient manner.Maintain files and reset the systems for next day operations. ESSENTIAL JOB FUNCTIONS: 1. Prepare daily Restaurant Revenue Report data by auditing Point of Service tapes/journals to breakdown revenue, covers, waiters' fees, tips...


  • Englewood, United States Crescent Services Full time

    JOB OVERVIEW: Balance room, restaurant and bar work daily. Post and balance charges and settlements in a timely and efficient manner. Maintain files and reset the systems for next day operations. ESSENTIAL JOB FUNCTIONS: 1. Prepare daily Restaurant Revenue Report data by auditing Point of Service tapes/journals to breakdown revenue, covers, waiters' fees,...