CMA/Medical Assistant
3 weeks ago
Objectives of this role
Cultivate a safe, secure, and healthy environment for patients and colleagues, and enhance the quality of service and care provided.
Understand the provider-to-patient flow to better assist physicians and nurses in maintaining an efficient, productive office.
Develop and maintain relationships of confidence and trust with patients.
Help answer patient questions and address their concerns before, during, and after examination.
Update and maintain electronic patient medical records accurately and securely.
Responsibilities
Maintain a clean, sanitary office and prepare examination and treatment rooms with necessary instruments prior to each appointment.
Accompany patients to examination or treatment room, measure vital signs, update information and changes in medical history, and prepare them for examination or treatment.
Maintain patient records for clinical use, billing, and physician review, and assist in the transition from hard copy to digital.
Keep medical supplies well stocked, placing orders when necessary.
Develop and maintain accurate databases for scheduling appointments, communicating with patients, managing knowledge, mitigating error, and supporting decision-making.
Contribute to process improvements by taking an active role in patient experiences and satisfaction.
Required skills and qualifications
Associate's degree (or equivalent) in medical assistance or related field.
One or more years of experience as a medical assistant at a healthcare facility.
Excellent communication and organizational skills.
Working knowledge of patient management software systems (ex: NueMD, Veristream, AdvancedMD).
Proven ability to collaborate effectively with colleagues.
High levels of professionalism and dedication to patient-centered care.
Preferred skills and qualifications
Strong working knowledge of inventory management processes
Fluency in more than one language, including American Sign Language
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