Branch Sales Manager
2 weeks ago
Location: Springfield, MA
As the Branch Sales Manager who drives their market and leads their team, this means to:
Champion a “Safety First” culture
Drive sales growth by developing & leading a local sale team.
Ensure team members deliver friendly, professional, and timely service to all customers.
Monitor performance, profitability, and flow-through of the branch
The Branch Sales Manager has Profit and Loss responsibilities for the branch serving the Springfield, MA market. The Branch Sales Manager is accountable for the operation of the branch, ensuring people engagement, maximum sales and profitability through merchandising, inventory control, associate accountability and operating costs.
All of our CE Team Members are responsible for delivering a quality customer experience while maintaining a branch that is clean, safe, and stocked with the products our customers need.
Branch Sales Managers lead the branch location in many ways including:
People First
Engage with associates, lead and develop team members, recruit, hire, train and develop new associates in compliance with labor laws and company policy in collaboration with the HR team.
Mentor and coach associates on career aspirations and advancement opportunities. Maintain a positive attitude and lead with fairness.
Implement and maintain the highest quality customer experience in the industry.
Possess a high degree of personal accountability.
Safety
Promote Safety awareness and ensure associates are employing safe practices at all times.
Adhere to company safety policies and procedures while working.
Complete work in a safe manner, caring about safety of self, others, and customers.
CE Culture
Meet the needs of the local community, volunteer with non-profit organizations.
Develop and empower employees.
Thrive as an engaged member of the community.
Delivering Results Sales Growth/ P&L Management
Drive Branch Sales Scorecard performance
Utilize Business Intelligence platform to analyze and drive sales performance.
Work directly with other sales channels to develop strategies for increased branch traffic.
Maintain open communication with horizontal and vertical teams, customers and vendor partners.
Effectively manage the branch P&L
Develop and implement plans to maximize sales and meet or exceed goals and objectives.
Maintain freight spend by ensuring locations use the CTS system to choose the most reliable and economical carriers.
Effectively manage all aspects of inventory for the branch
Manage labor costs, overtime and utilization of all associates (including temporary employees)
Ensure full compliance with all SOX key controls as planned.
Requirements:
Minimum Qualifications
Bachelor's degree preferred, but not required OR associate degree with military or industry or similar related experience, or equivalent experience may be considered in lieu of a degree.
Prior leadership roles with profit and loss responsibility preferred.
Prior roles in leading people in a retail or wholesale environment with B2B client interface
Demonstrated ability to rapidly grow sales in a retail environment.
Experience building and maintaining cross-functional relationships.
Experience analyzing and using customer, market, and competitor data to make informed decisions and business planning.
Preferred Qualifications
Experience working with contractors strongly desired.
Computer literacy with proficiency with MS Office applications
Ability to work in a team environment and be willing to participate.
Ability to function at an above average level in a technical environment.
Prior experience using sales and/or inventory management software.
Prior experience in motivating and influencing a team.
At Carrier Enterprise (CE), we proudly distribute industry leading Carrier, Bryant, Payne and other brands of HVAC and Refrigeration equipment, as well as a full line of aftermarket parts, supplies, and accessories. As a joint venture between Watsco and Carrier, we are part of one of the largest HVAC Distribution Network in North America. CE has approximately 200 locations throughout 28 states, Puerto Rico, the Caribbean, Latin America, Mexico and Canada. We strive to deliver the best products with best-in-class customer service.
Mission: At CE, our associates create an exceptional customer experience by providing innovative solutions to propel business forward. We accomplish this by exemplifying our core values…safety, integrity, teamwork, innovation, service-minded, and community oriented.
Learn more about our company and team at www.carrierenterprise.com and www.watsco.com
Carrier Enterprise is an Equal Opportunity Employer.
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