Patient Service Specialist, Ophthalmology
4 weeks ago
The Patient Service Specialist provides direct, daily operational front office support in a manner consistent with Guthrie Medical Group’s Service Excellence Standards. The Patient Service Specialist will continually demonstrate Patient Centeredness, Teamwork, and Excellence in the daily performance of their duties. This position requires the ability to be self‐motivated, flexible, punctual, detail oriented, have good time management skills and have excellent communication skills.
*Education, License & Cert: *
High School diploma/GED required. Graduation from a Medical Office Assistant school preferred.
*Experience: *
Demonstrated customer service commitment in a fast‐paced environment with a minimum of 1 year experience in a customer service related field preferred. Medical office experience and knowledge of medical terminology preferred. Must be comfortable with computers and learning new applications.
*Essential Functions: *
1. Responsible for greeting every patient in a courteous, professional, and timely manner every Time.
2. Responsible for answering telephones in a friendly and efficient manner in conjunction with Guthrie’s Telephone Standards. Screens telephone calls, takes messages and provides information.
3. Responsible for scheduling and maintaining all patient appointments electronically. Verifies patient information at time of scheduling and assigns B# / MRN to new patients. Responsible for editing appointment schedule at the direction of practice management.
4. Registers patient. Reviews, verifies and corrects patient demographic and insurance information along with scanning current insurance cards into the patient’s confidential medical record.
5. Verify eligibility for major insurance carriers including but not limited to New York and Pennsylvania Medical Assistance to ensure accurate billing. Complete various types of insurance forms, pre‐certifications and referrals.
6. Possess the ability to inform, quote, and collect copayments, insurance deductibles, deposits, or unpaid balances at the time of registration as per Guthrie Medical Group, P.C. ‘s policies and guidelines.
7. Responsible for daily cash‐out and balancing in accordance with the Patient Cash Control Policy.
8. Performs liaison duties between patients, physicians, hospital staff, organizational departments, etc., keeping the departments fully aware of all necessary information. Keeps patients informed of any delays.
9. Adheres to departmental and organizational policies and attends meetings/huddles as required.
10. Requires the ability to prioritize daily tasks simultaneously in a fast‐paced, ever changing work environment within a strong team structure.
11. Maintains strict confidentiality related to patient health information in accordance with HIPAA compliance.
12. Assists with and completes other projects or duties as assigned including participating in all quality initiatives established by the organization.
*Other Duties: *
1. Other duties as assigned.
The pay for this position ranges from $16.00-$22.37 per hour.
ABOUT US
Joining the Guthrie team allows you to become a part of a tradition of excellence in health care. In all areas and at all levels of Guthrie, you’ll find staff members who have committed themselves to serving the community.
The Guthrie Clinic is an Equal Opportunity Employer that welcomes and encourages diversity in the workplace.
The Guthrie Clinic is a non-profit, integrated, practicing physician-led organization in the Twin Tiers of New York and Pennsylvania. Our multi-specialty group practice of more than 500 physicians and 302 advanced practice providers offers 47 specialties through a regional office network providing primary and specialty care in 22 communities. Guthrie Medical Education Programs include General Surgery, Internal Medicine, Emergency Medicine, Family Medicine, Anesthesiology and Orthopedic Surgery Residency, as well as Cardiovascular, Gastroenterology and Pulmonary Critical Care Fellowship programs. Guthrie is also a clinical campus for the Geisinger Commonwealth School of Medicine.
Job Type: Full-time
Pay: $16.00 - $22.37 per hour
Benefits:
* Dental insurance
* Health insurance
* Health savings account
* Life insurance
* Paid time off
* Retirement plan
* Vision insurance
Schedule:
* Day shift
Work setting:
* In-person
Ability to Relocate:
* Ithaca, NY 14850: Relocate before starting work (Required)
Work Location: In person
-
Ithaca, United States Guthrie Full timePosition Summary: The Patient Service Specialist provides direct, daily operational front office support in a manner consistent with Guthrie Medical Group's Service Excellence Standards. The Patient Service Specialist will continually demonstrate Patient Centeredness, Teamwork, and Excellence in the daily performance of their duties. This position...
-
Patient Services Representative
4 weeks ago
Ithaca, United States Cayuga Medical Center Full timeJob DescriptionJob DescriptionCompany Overview: Cayuga Health is the region's leading healthcare system, and most trusted driver of integrated health services, together with valued partners. We empower our people and employ our capabilities to equitably improve the well-being of the communities we serve. At Cayuga Health System, our commitment to...
-
Patient Services Representative, ED
4 weeks ago
Ithaca, United States Cayuga Medical Center Full timeJob DescriptionJob DescriptionCompany Overview: Cayuga Health is the region's leading healthcare system, and most trusted driver of integrated health services, together with valued partners. We empower our people and employ our capabilities to equitably improve the well-being of the communities we serve. At Cayuga Health System, our commitment to...
-
Patient Services Representative, ED
2 weeks ago
Ithaca, United States Cayuga Medical Center Full timeJob DescriptionJob DescriptionCompany Overview: Cayuga Health is the region's leading healthcare system, and most trusted driver of integrated health services, together with valued partners. We empower our people and employ our capabilities to equitably improve the well-being of the communities we serve. At Cayuga Health System, our commitment to...
-
Patient Services Representative, ED
3 days ago
Ithaca, United States Cayuga Medical Center Full timeJob DescriptionJob DescriptionCompany Overview: Cayuga Health is the region's leading healthcare system, and most trusted driver of integrated health services, together with valued partners. We empower our people and employ our capabilities to equitably improve the well-being of the communities we serve. At Cayuga Health System, our commitment to...
-
Ithaca, NY 14850, USA, United States Guthrie Health Full timePosition Summary:The Patient Service Specialist provides direct, daily operational front office support in a manner consistent with Guthrie Medical Group's Service Excellence Standards. The Patient Service Specialist will continually demonstrate Patient Centeredness, Teamwork, and Excellence in the daily performance of their duties. This position requires...
-
Patient Services Representative, ED
3 days ago
Ithaca, United States Cayuga Medical Center Full timeJob DescriptionJob DescriptionCompany Overview: Cayuga Health is the region's leading healthcare system, and most trusted driver of integrated health services, together with valued partners. We empower our people and employ our capabilities to equitably improve the well-being of the communities we serve. At Cayuga Health System, our commitment to...
-
Ithaca, NY 14850, USA, United States Guthrie Full timePosition Summary: The Patient Service Specialist provides direct, daily operational front office support in a manner consistent with Guthrie Medical Group's Service Excellence Standards. The Patient Service Specialist will continually demonstrate Patient Centeredness, Teamwork, and Excellence in the daily performance of their duties. This position requires...
-
Relief Food Service Specialist #
6 days ago
Ithaca, United States Lakeview Health Full timeTitle : Relief Food Service Specialist Job Requisition No.: 1619 Program : SRO - Ithaca, NY Shift Schedule : Per Diem; as needed Salary : $16.00/hour Essential Job Functions Overview Replace full-time Food Service Specialists on an as-needed basis. This is a per-diem position. Perform a variety of food preparation duties. Responsible for large scale meal...
-
Relief Food Service Specialist # 1619
2 weeks ago
Ithaca, United States Lakeview Health Services Full timeTitle : Relief Food Service Specialist Job Requisition No.: 1619 Program : SRO - Ithaca, NY Shift Schedule : Per Diem; as needed Salary : $16.00/hour Essential Job Functions Overview Replace full-time Food Service Specialists on an as-needed basis. This is a per-diem position. Perform a variety of food preparation duties....
-
Endoscopy Technical Specialist
3 weeks ago
Ithaca, United States Cayuga Medical Center Full timeJob Title: Endoscopy Technical Specialist Department: Endoscopy Reports To: Director of Endoscopy Job Summary: The Endoscopy Technical Specialist is responsible for the preparation of instruments, set-up of procedure with all equipment necessary to perform any endoscopy procedure, and post procedure turn-over of equipment, room, and patient care...
-
Technician- Arleo Eye
4 weeks ago
Ithaca, United States Cayuga Medical Associates Full timeJob DescriptionJob DescriptionOur Ophthalmology practice has an immediate opening for an organized, reliable, and professional person to join our clinical team. We're looking for a team player who thrives in a fast-paced environment, looking to make a career. This position is full-time, with training provided. The ideal candidate would be able to...
-
Billing Clerk- Arleo Eye
1 month ago
Ithaca, United States Cayuga Medical Associates Full timeOur Ophthalmology practice has an immediate opening for an organized, reliable, and professional person to join our billing team. We're looking for a team player who thrives in a fast-paced environment, looking to make a career. This position is full-time, and medical billing experience is required. The ideal candidate would need to multitask, post charges,...
-
Billing Clerk- Arleo Eye
1 month ago
Ithaca, United States Cayuga Medical Associates Full timeJob DescriptionJob DescriptionOur Ophthalmology practice has an immediate opening for an organized, reliable, and professional person to join our billing team. We're looking for a team player who thrives in a fast-paced environment, looking to make a career. This position is full-time, and medical billing experience is required. The ideal candidate would...
-
Ithaca, United States Cayuga Medical Center Full timeCompany Overview: Cayuga Health is the region's leading healthcare system, and most trusted driver of integrated health services, together with valued partners. We empower our people and employ our capabilities to equitably improve the well-being of the communities we serve. At Cayuga Health System, our commitment to providing extraordinary health care...
-
Ithaca, United States Cayuga Medical Center Full timeCompany Overview: Cayuga Health is the region's leading healthcare system, and most trusted driver of integrated health services, together with valued partners. We empower our people and employ our capabilities to equitably improve the well-being of the communities we serve. At Cayuga Health System, our commitment to providing extraordinary health care...
-
Patient care Representative
3 days ago
Ithaca, United States United Health Services Full timePatient care Representative, UHS Home Care Ithaca PHC United Health Services is seeking a Patient care Representative to join our PHC Patient Accounting department at UHS Home Care Ithaca PHC in Ithaca, NY. This position is benefits eligible. Shift Day Hours per week: 40 Salary range: $15.61 - $23.45 per hour, depending on experience. Overview Responsible...
-
Opthalmologist Opportunity
4 weeks ago
Ithaca, New York, United States Cayuga Health System Full timeHealthy Growing Practice Seeking General Opthalmologist/OptometristPractice consists of 2 general opthalmologist, 2 Optometrists, and 1 Optician1300 cataract procedures, hundreds of retinal and glaucoma lasers, and minor eyelid procedures per yearMain office contains 15 lanes and a well trained staff of 26Nearby office with 5 lanes - AuburnA good Candidate...
-
Patient Services Representative, ED
7 days ago
Ithaca, United States Cayuga Medical Center Full timeCompany Overview: Cayuga Health is the region's leading healthcare system, and most trusted driver of integrated health services, together with valued partners. We empower our people and employ our capabilities to equitably improve the well-being of the communities we serve. At Cayuga Health System, our commitment to providing extraordinary health care...
-
Ithaca, United States Cayuga Health System Full timePatient Services Representative, ED Days/Evenings flex - FULL TIME Emergency Department Ithaca, NY, USA per hour Final pay determination will be based upon, market, experience, specialty, and licensure/certification where applicable Hourly Full Time Company Overview: Cayuga Health is the region's leading healthcare system, and most trusted...
