Patient Care Coordinator/Receptionist

3 weeks ago


Plattsburgh, United States PDS Management Services, LLC Full time
*ABOUT PEDIATRIC DENTISTRY OF PLATTSBURGH*

We are a growing pediatric dental and orthodontic practice that values integrity, honesty, and accountability. We are devoted to helping all children and teens achieve a lifetime of healthy smiles, ensuring they receive the highest quality of care. Using the latest techniques, our highly trained and experienced pediatric specialists provide outstanding dental and orthodontic care in a comfortable, kid-friendly setting. We offer services for fearful and anxious children as well as children with special needs.

*Pediatric Dentistry of Plattsburgh* in *Plattsburgh, NY* is looking to hire a *full-time Patient Care Coordinator / Receptionist*.

This administrative position earns *$20.00 - $24.00/hour*, depending on experience. We also offer *medical insurance, flexible spending accounts (FSAs), a 401(k) plan, paid time off (PTO), Sign-On and Referral Bonuses, Aflac, and more*.

*Patient Care Coordinator / Receptionist Qualifications:*

● High School Diploma or equivalent

● One year of experience in the healthcare field

● Experience with electronic health records, insurance websites, and digital patient communications solutions

● Excellent customer service skills

● Specific dental practice experience and Dentrix practice management software experience are preferred

● Excellent communication skills, including the ability to explain complex items in simple terms.

● You effectively manage your time and prioritize multiple tasks.

● You are self-motivated with the initiative to deliver results for daily, weekly, and monthly goals.

● You have a positive, can-do attitude, able to conduct yourself with a high degree of professionalism.

Our staff is integral to our dentistry practice. In order to hire and retain the best career-minded individuals, we offer *competitive pay*, *excellent benefits*, *opportunities for career development*, and a *positive work environment*.

*Patient Care Coordinator / Medical Receptionist Responsibilities:*

As a Patient Care Coordinator / Medical Receptionist, you are our brand ambassador

● Upon arrival, you greet each patient who enters our dentist's office in a friendly and professional manner.

● Compile patient documentation, scan information, and note any exceptions.

● Attention to detail, you update demographic records with contact, insurance, and health history information.

● Inform the clinical staff of their arrival and reason for the appointment.

● As necessary, you discuss the financial responsibility of patients with them.

● You manage the patient workflow from check-in to departure masterfully.

● Your warm professional manner also comes across over the phone. You schedule patient appointments based on provider availability and treatment length.

● For same-day patients, you verify insurance coverage.

● You confirm appointments with the support of our electronic system and follow up with the continuation of care for existing patients.

*Patient Care Coordinator / Medical Receptionist Benefits:*

● $20.00 - $24.00/hour, depending on experience.

● Medical insurance

● Flexible spending accounts (FSAs), a 401(k) plan

● Paid time off (PTO),

● Aflac, and more.

● Sign-On Bonus

● Referral Bonus

*Patient Care Coordinator / Medical Receptionist Work Schedule:*

This full-time healthcare administrative customer service position typically works during our dentists' and orthodontists' regular hours of *9:00 AM - 5:00 PM*, but hours vary.

INDLP

Job Type: Full-time

Pay: $20.00 - $24.00 per hour

Expected hours: 40 per week

Benefits:
* 401(k)
* Dental insurance
* Flexible spending account
* Health insurance
* Paid time off
* Vision insurance
Healthcare setting:
* Private practice
Medical specialties:
* Pediatrics
Schedule:
* 10 hour shift
* 8 hour shift
* Monday to Friday

Education:
* High school or equivalent (Preferred)

Experience:
* Customer service: 1 year (Preferred)
* Medical terminology: 1 year (Preferred)
* Computer skills: 1 year (Preferred)

Ability to Relocate:
* Plattsburgh, NY 12901: Relocate before starting work (Required)

Work Location: In person

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