Head of Northeast Retail Operations

3 weeks ago


Syracuse, United States ExpertHiring Full time
Top reasons to work for our client:

Great team environment
CEO is well respected by team
Inclusive Workplace
Awesome career development opportunities
Competitive Rates

Job Type : Full Time
Location : Syracuse, New York
Pay : Great Pay + Benefits
Job Description

What you will be doing:

Own operational excellence in functional areas including customer care, complex billing, account maintenance, and collections.
Implement systems, processes, reporting, and controls to drive efficiency.
Support business expansion efforts in accordance with target operating model – including through products, markets and by merger and acquisition.
Create structure to help us manage, operate and lead more effectively.
Build relationships with key vendors to support our current business and future growth, driving system, process and transformational change throughout Ops.
Develop leaders within the company and setting them on a path for management.
Establish and maintain team focus by developing and communicating goals.
Work collaboratively with other leaders and other departments to support their efforts in accomplishing company goals.
Develop others by delegating responsibility and providing feedback.

Experience you will need:

5-10 years’ experience in a management role in the energy industry.
Prior experience as a leader.
Prior experience in delivering transformational business and platform change and delivery of successful outcomes (i.e., seeing through to the end).
A good understanding of workflow management.
Acting as a leading collaborator across multiple business teams.
Experience as a manager responsible for ensuring rigor and discipline in day-to-day business operations.

Our client asked me to submit 3 great people within the next few days. We work directly with the hiring manager and can arrange interviews within a few days
Ryan Mishra

#INDEH123
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