Intake Coordinator
4 weeks ago
Qualifications
* At least 2 years of home health intake experience.
* Excellent working knowledge of primary home health diagnoses, related interventions and care protocols.
* Demonstrable working knowledge of Medicare and non-Medicare reimbursement requirements including eligibility for service, managed care and Veterans Administration pre-authorization processes, and Medicare/managed care outpatient therapy services requirements.
* Work with Scheduler for scheduling patient services within specified discipline/frequency parameters.
* Ability to quickly learn new software applications.
*Essential Functions and Responsibilities:*
* Receives referrals from physicians and facilities and initiates the intake process.
* Coordinates with the Marketing Director to obtain the start of care date and/or discharge date.
* Enters new patient records in the system ensuring accuracy of all patient demographic information.
* Performs eligibility/insurance verification.
* Confers with the Clinical Supervisor as to the preliminary eligibility for service.
* Coordinates with the Clinical Supervisor, Billing Manager and clinical team to ensure required information is obtained for patient records.
* Receives documentation and scans the records into the system following the Scanning Policies.
* Obtains authorizations for service requests from non-Medicare pay sources and ensures that such authorizations for service are in place for the first and subsequent episodes or treatment periods.
* Coordinates with the Billing Manager to ensure required documentation is obtained from physicians.
* Attends regular interdisciplinary team meetings for purposes of identifying new admissions and recertification's.
* Reviews the weekly eligibility report and ensures that all corrections are made to patient demographic information.
* Reviews potential agency consolidated billing overlaps as identified in the weekly eligibility report and recommends action for eliminating agency conflicts.
* Answers the phone.
* Adheres to HIPAA and patient information privacy requirements.
Job Type: Full-time
Pay: $12.00 - $15.00 per hour
Benefits:
* Life insurance
* Paid time off
Schedule:
* 8 hour shift
* Monday to Friday
Education:
* Associate (Preferred)
Experience:
* Customer Service: 2 years (Required)
* Computer Skills: 1 year (Required)
Work Location: In person
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