Desktop Support Technician
2 weeks ago
We are seeking a skilled Desktop Support Technician to join our team. The ideal candidate will provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.
Duties:
- Provide technical support for both hardware and software issues our users encounter
- Manage the configuration and operation of computer operating systems
- Monitor the system daily and respond immediately to security or usability concerns
- Create and verify backups of data
- Respond to and resolve help desk requests
- Upgrade systems and processes as required for enhanced functionality
- Assist in integrating new applications and technologies into the current system
Requirements:
- Proven experience as a Desktop Support Technician or similar role
- Strong knowledge of technical support, LAN, Mac OS, Windows Server, computer networking, IT support, Linux, and Firewall
- Ability to analyze and solve complex problems
Job Types: Full-time, Contract, Temp-to-hire
Pay: $21.28 - $23.00 per hour
Benefits:
* 401(k)
* Dental insurance
* Health insurance
Schedule:
* 8 hour shift
* Day shift
* Monday to Friday
Experience:
* Customer support: 1 year (Preferred)
* iOS: 1 year (Preferred)
* Windows: 1 year (Preferred)
Ability to Commute:
* Asheville, NC (Required)
Ability to Relocate:
* Asheville, NC: Relocate before starting work (Required)
Work Location: In person
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