Desktop Support Technician

2 weeks ago


Asheville, United States OLAP SYSTEMS INTERNATIONAL PRIVATE LIMITED Full time
Job Overview:

We are seeking a skilled Desktop Support Technician to join our team. The ideal candidate will provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.

Duties:

- Provide technical support for both hardware and software issues our users encounter
- Manage the configuration and operation of computer operating systems
- Monitor the system daily and respond immediately to security or usability concerns
- Create and verify backups of data
- Respond to and resolve help desk requests
- Upgrade systems and processes as required for enhanced functionality
- Assist in integrating new applications and technologies into the current system

Requirements:

- Proven experience as a Desktop Support Technician or similar role
- Strong knowledge of technical support, LAN, Mac OS, Windows Server, computer networking, IT support, Linux, and Firewall
- Ability to analyze and solve complex problems

Job Types: Full-time, Contract, Temp-to-hire

Pay: $21.28 - $23.00 per hour

Benefits:
* 401(k)
* Dental insurance
* Health insurance
Schedule:
* 8 hour shift
* Day shift
* Monday to Friday

Experience:
* Customer support: 1 year (Preferred)
* iOS: 1 year (Preferred)
* Windows: 1 year (Preferred)

Ability to Commute:
* Asheville, NC (Required)

Ability to Relocate:
* Asheville, NC: Relocate before starting work (Required)

Work Location: In person

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