Call Center Representative

3 weeks ago


Indianapolis, United States Incubation Systems Private Limited Full time
* Background checks are Mandatory.
* This is a Long-Term Contract.
* This is 100% Onsite.
* Customer Service / Call Center Specialist.
* 7:00 AM EST to 3:30 PM EST
* Sam Jones EXP Indianapolis, IN 46241

Purpose of Role: Executes Transactions as per prescribed timelines and follows all predefined procedures with the objective to meet SLA targets for the specific process within guidelines, policies and norms of the client.
* Working experience on Excel
* SLA Compliance
* Process Compliance
* Customer Interaction
* Customer Service, soft skills
* Flair to customer support/ customer care
* Knowledge management
* Basic troubleshooting skills
* Knowledge on operating systems
* Basic computer tools/ application of knowledge
* Basic knowledge on printers, PCs, Laptops, etc

Job Type: Contract

Pay: $17.00 per hour

Shift:
* 8 hour shift
* Day shift
* Morning shift
Weekly day range:
* Monday to Friday
Work setting:
* Call center
* In-person

Work Location: In person

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