Deli Associate

Description:

This position is in our Market Kitchen Deli at our Montrose location, zip code 44333. Nights and weekends required

Job Summary

Provides excellent customer service. Performs a variety of duties relating to retail food service including greeting, serving, suggestive selling and limited preparation (garnishing and plating) of hot and cold food. Stocks and replenishes Culinary retail area and maintains sanitation standards. Responsible customer service is a major component of this position.

Supervisory Responsibilities

None

Responsibilities

Greets and serves customers promptly and courteously.
Handles all hot and cold foods appropriately during preparation and service, ensures proper sanitation practices occur continually.
Maintains appropriate portion control and merchandising standards during service.
Maintains post check out area.
Cleans equipment as assigned thoroughly and in a timely manner.
Monitors customer buying trends and makes relevant recommendations to supervisor for product additions and deletions.
Accurately inventories supplies daily and requisitions items needed to meet par levels.
Ensures all food and supplies are stored under proper conditions, covered, labeled, and dated.
Stocks retail area, assists Cooks with display refrigerators and salad bar.
Ensures all display foods are merchandised attractively as per standards.
Informs cooks in a timely manner when food quantities are low.
Relays relevant comments from customers directly to supervisor.
Maintains standard operating procedures in accordance with company policy, guidelines and outside licensed and certification authorities.
Performs other duties as assigned.

Working Conditions

Works in a non-smoking, normal store environment where there is not physical discomfort due to temperature, dust, noise, etc.

Equipment Operated

Bailer
Meat/Cheese Slicer
Bread Slicer
Trash Compactor
Knives
Scale

Dimensions And Motivators

Action Oriented
Professional Conduct
Verbal Communication
Teamwork
Patience
Tolerance for Stress
Attention to Detail
Initiative
Coaching
Delegation & Follow-up
Integrity & Trust
Neat & Clean Appearance
Customer Service
Listening
Requirements:

Education And Experience (E = Essential D = Desired)

High school education or equivalent
1-2 years experience in food service industry

Knowledge, Skills, Abilities

Interpersonal skills
Food Presentation skills
Written & Verbal skills

Physical Requirements

Bending
Reading
Walking
Carrying 40 lbs
Reaching
Telephone Usage
Hearing (Auditory)
Writing
Lifting 40 lbs.
Sight or peripheral Vision
Grasping
Operating Equipment
Communication (Verbal)
Standing

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