Scheduler Medicare Home Health

3 weeks ago


Lake Worth, United States Complete Home Care of the Palm Beaches Full time
Description: Scheduler Medicare Home Health Full timeLake Worth

Job Summary: Provides clerical support to the Clinical Manager in managing the day-to-day team operations through assigned workflow processes driven primarily by cross-matrix EMR reports. Supports the home health team by anticipating and responding to team processes related to scheduling and complete, accurate, and timely flow of patient information. This includes, but is not limited to, patient visit scheduling; MD orders management; assigned workflow processes; and general clerical support to Clinical Manager and assigned clinical Team functions. Responsible for keeping the flow of team processes organized to expedite communication and support policies and procedures that ensure smooth, continuous team operations.

Monitors assigned reports and follow up on unresolved discrepancies.
Distributes and/or provides communications to appropriate staff as directed.
Maintains assigned tracking systems with accurate/up-to-date information.
Assist with obtaining verbal orders for SOC.
Routine care as needed for facilitating the admission process.
Receives, addresses, triages, and relays messages for assigned Team field staff (incoming faxes including physician orders, lab results, etc.).
Participates in quality management activities as assigned.
Facilitates maintaining, updating, and communicating visit schedules for Team field staff.
Assists with pre-bill audit activities as assigned.
Assists with weekend patient scheduling and on-call coverage.
Supports Agency’s customer service reputation by promoting and maintaining a responsive, knowledgeable, and accessible approach to all customer contacts.
Other duties as assigned by Clinical Manager.
Responsible for the coordination of patient visits, maintenance and upkeep of scheduling records and logbooks. This includes the accurate and timely communication of scheduling changes between office and field staff.
ESSENTIAL FUNCTIONS: Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Benefits eligibility starts the 1st of the month following employment.

Competitive Pay
Great Incentive Plan
Medical, Dental, Vision
401 (K), Flex Spending
Life Insurance
Short- Long-Term Disability
Mileage Reimbursement
PTO
Competitive Pay
Team Events
Recruitment Incentive Program
Continuing Education Training
Employee Recognition Programs
Performance Incentives

#LCHHHIGH

Requirements:

MINIMUM QUALIFICATIONS

High school diploma
Experience in computer skills
Above average word processing/data entry skills.
Knowledge of medical terminology.
Excellent communication skills: ability to be flexible and work well with others.
Ability to maintain confidential information.

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