Assisted Living Resident Services Director
2 weeks ago
With professional and personal training programs, as well as education for career advancement, we empower associates to explore their interests, feed their passion, and pursue growth opportunities. We invite you to connect with your calling, find purpose in your career, and gain lifelong relationships through the power of human connection by transforming the lives of seniors
Benchmark Senior Living at Stamford is seeking to hire an Assisted Living Resident Services Director. In this role you will maintain responsibility for the Traditional Assisted Living Program and all related functions within the Benchmark Community.
Employment Status: Full-Time, Exempt
Schedule: Sunday-Thursday
Responsibilities include:
Supporting and monitoring the day-to-day delivery of quality services resulting in high resident, family and associate satisfaction.
This position schedules all associate/aide staff for 24/7 delivery of services within the community while monitoring available labor hours to budget.
Operating the Assisted Living program includes, but is not limited to, recruiting, hiring, on-boarding, training, coaching, and developing all of the Assisted Living Resident Care Associates to ensure the highest caliber resident care staff is consistently in place.
Integral components of the position include successful outcomes with customer, family and associate relations; quality assurance; regulatory compliance and financial management. Additionally, this role partners with our Resident Care Director (RN) in order that the services driven by the resident care service plan are provided and changes are communicated. The program goal is to provide an environment that maintains each resident’s highest level of physical, social and psychological well-being. The Traditional Care Program Director reports directly to the Executive Director.
Requirements
Bachelor degree in healthcare, human services, or similar field.
The position calls for a detailed individual with proven leadership skills and prior management experience.
The ability to connect with others and build relationships with positive outcomes using an influential skill set is a key attribute.
Computer skills required. Experience with Microsoft Office Suite and YARDI, preferred
Strong verbal and written communication skills, organization, prioritization, multi- tasking, grace under pressure and a “can do” attitude skill set.
Experience working in a healthcare setting, preferred
Benefits
At Benchmark Senior Living, we recognize how hard our employees work in order to provide our resident seniors with the best possible care. Therefore, we are proud to provide great compensation and excellent benefits
Benefits available include:
• Medical, Dental and Vision Insurance
• Company Sponsored Life Insurance and Long-Term Disability Insurance
• 401(k) with company match
• Working Advantage Discounts
• Tuition Reimbursement
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