Food and Beverage/Customer Service Trainer

2 weeks ago


Pittsburgh, United States Duquesne Club Full time
Celebrating over 150 years of excellence, the Duquesne Club is one of the most recognized private city Clubs around the U.S. and Internationally. We provide members and guests with social, business, and recreational experiences marked by superior service and exceptional personal attention.

The Training and Recruiting Specialist works closely with the Human Resources Department and is responsible for evaluating and assessing the Club's needs and implementing processes to develop the staff to ensure structure and consistency. One would be responsible for assisting with sourcing talent, recruiting, interviewing, onboarding, instructing new employees on job duties, sharing best practices, and providing continuing education and training to all staff while creating and maintaining a positive culture. The Recruiting and Training Specialist must be flexible to work when business demands, which includes daylight, evening and weekends.

The training manager would be responsible for putting together departmental training programs and guides including onboarding and new hire orientation. Manager would have a high concentration on the food & beverage team but would connect with all departments to be the “face” of the Club to ensure structure and a positive environment. Assist and hold departments accountable for pre-shift and monthly meetings. Review processes and procedures to improve efficiency and member satisfaction.

The Duquesne Club has several dining outlets, 3 bars, banquet rooms, private suites, hotel rooms and more. The ideal candidate will have a bachelor degree in training and development, education, human resources or hotel field. Candidate should also have a minimum of 3-5 years’ experience in a club, restaurant or hotel environment. Candidate should have a proven track record of successfully recruiting, training, and developing employees. This is a union property, and the contract binding agreement must be understood and followed.

Position requires mobility and dexterity to bend, stoop, grasp, reach, twist, etc. One would be required to stand/walk during entire shift or incorporate all activities into their shift. One must have the ability to lift 30 pounds as well as the physical strength to pull equipment.

All staff members who work at the Club should be friendly and always greet members with a smile and address them by name. One should be accommodating and always go the extra mile to see that the needs of members are met and exceeded. This is a conservative environment. No visible tattoos or facial piercings.

The Duquesne Club has one of the best benefit packages in the city of Pittsburgh. Eligible full time employees receive medical insurance paying a competitive monthly co-premium payroll deduction. The Club also has a generous Health Reimbursement Account and offers a Flexible Spending Account. Other benefits are paid for by the Club and include vision, dental, short term disability, long term disability, life insurance, paid time off and more. We offer a 401K with an annual fixed contribution and a match. We also offer an Employee Assistance Program and partner with a local gym in the city for employees to receive a discounted rate. Colonial Life offers supplement insurance packages, and we also offer Pet Insurance. We have an employee dining room where employees pay $2 for a delicious lunch. The environment is welcoming, and we encourage you to apply to the Duquesne Club that has been ranked one of the country’s top city clubs.

Please note that the Duquesne Club, from time to time, reviews and revises its benefit programs and it reserves the right at any time to change or discontinue them.

  • Pittsburgh, United States Duquesne Club Full time

    Job DescriptionJob DescriptionCelebrating over 150 years of excellence, the Duquesne Club is one of the most recognized private city Clubs around the U.S. and Internationally. We provide members and guests with social, business, and recreational experiences marked by superior service and exceptional personal attention.The Training and Recruiting Specialist...


  • Pittsburgh, United States Duquesne Club Full time

    Job DescriptionJob DescriptionCelebrating over 150 years of excellence, the Duquesne Club is one of the most recognized private city Clubs around the U.S. and Internationally. We provide members and guests with social, business, and recreational experiences marked by superior service and exceptional personal attention.The Training and Recruiting Specialist...


  • Pittsburgh, United States Duquesne Club Full time

    Celebrating over 150 years of excellence, the Duquesne Club is one of the most recognized private city Clubs around the U.S. and Internationally. We provide members and guests with social, business, and recreational experiences marked by superior service and exceptional personal attention. The Training and Recruiting Specialist works closely with the Human...

  • Director, Food

    6 days ago


    Pittsburgh, United States ABARTA, Inc. Full time

    Job DescriptionJob DescriptionThe Director of Food & Beverage leads and manages all operational teams, concepts and performance aspects of food and beverage operations within a lodge. The successful candidate must quickly develop an understanding of the Great Wolf Lodge brand and establish close working relationships throughout the Lodge and...

  • Director, Food

    1 day ago


    Pittsburgh, United States ABARTA, Inc. Full time

    Job DescriptionJob DescriptionThe Director of Food & Beverage leads and manages all operational teams, concepts and performance aspects of food and beverage operations within a lodge. The successful candidate must quickly develop an understanding of the Great Wolf Lodge brand and establish close working relationships throughout the Lodge and...


  • Pittsburgh, United States IHG Full time

    **Your web browser (Chrome 88) is out of date.** **Food & Beverage Manager** **Hotel Brand:** **Location:** United States, Pennsylvania, Pittsburgh **Hotel:** EVEN - Pittsburgh Downtown (PITEV) **Job number:** R189444 **Share:** At EVEN Hotels we provide a thoughtful lifestyle offering for travelers seeking more options to stay healthier and balanced away...


  • Pittsburgh, United States Duquesne Club Full time

    Job DescriptionJob DescriptionCelebrating over 150 years of excellence, the Duquesne Club is one of the most recognized private city Clubs around the U.S. and Internationally. We provide our members and guests with social, business, and recreational experiences marked by superior service and exceptional personal attention.We have an immediate opening for a...


  • Pittsburgh, United States Duquesne Club Full time

    Job DescriptionJob DescriptionCelebrating over 150 years of excellence, the Duquesne Club is one of the most recognized private city Clubs around the U.S. and Internationally. We provide our members and guests with social, business, and recreational experiences marked by superior service and exceptional personal attention.We have an immediate opening for a...


  • Pittsburgh, United States Fairmont Hotel Full time

    Fairmont Hotel - JobID: REF28510Y [Restaurant Supervisor] As a Food & Beverage Manager at Fairmont Hotel, you'll: Lead, mentor and train the Food & Beverage Operations team in all aspects of the department; Strategize on new products and service offerings; Maximize revenues by communicating regularly with the Food & Beverage teams to implement agreed upon...


  • Pittsburgh, United States Fairmont Pittsburgh Full time

    We are currently seeking a passionate Food and Beverage Manager to join the Fairmont Pittsburgh team. This leader will work closely with other operational managers to enhance processes, efficiency, and service. The candidate will have a proactive approach to hospitality, and will constantly strive to innovate and implement new ideas to enhance our service...


  • Pittsburgh, United States Fairmont Pittsburgh Full time

    We are currently seeking a passionate Food and Beverage Manager to join the Fairmont Pittsburgh team. This leader will work closely with other operational managers to enhance processes, efficiency, and service. The candidate will have a proactive approach to hospitality, and will constantly strive to innovate and implement new ideas to enhance our service...


  • Pittsburgh, United States Island Hospitality Management Full time

    Job DescriptionJob DescriptionDescription:As the Food and Beverage Supervisor, you will be responsible for assisting the Food and Beverage Manager with the short and long-term planning oversight of the Food & Beverage operations in the front and back of the house. You will plan and supervise the activities of a diverse workforce to ensure the smooth and...

  • Food Prep

    6 days ago


    Pittsburgh, United States Taco Bell Full time

    Food Prep / Food Service Pittsburgh, PA The Food Prep / Food Service is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced environment. Why should you apply? * Free Meals during your shift * Flexible Scheduling * Fun Work Environment * Paid Training * Advancement...

  • Food Prep

    6 days ago


    Pittsburgh, United States Taco Bell Full time

    Food Prep / Food Service Pittsburgh, PA The Food Prep / Food Service is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced environment. Why should you apply? * Free Meals during your shift * Flexible Scheduling * Fun Work Environment * Paid Training * Advancement...


  • Pittsburgh, United States Southern Food Systems Full time

    About us:Southern Food Systems (SFS) a 40+ year old company, with offices in Indianapolis and Pittsburgh, has been specializing in selling and installing profitable QSR Branded concepts to supermarket delis, convenience stores, and food service institutions. We are dedicated to help create value to our customers by performing in a manner that will enhance...


  • Pittsburgh, United States Southern Food Systems Full time

    About us:Southern Food Systems (SFS) a 40+ year old company, with offices in Indianapolis and Pittsburgh, has been specializing in selling and installing profitable QSR Branded concepts to supermarket delis, convenience stores, and food service institutions. We are dedicated to help create value to our customers by performing in a manner that will enhance...


  • Pittsburgh, United States Southern Food Systems Full time

    About us:Southern Food Systems (SFS) a 40+ year old company, with offices in Indianapolis and Pittsburgh, has been specializing in selling and installing profitable QSR Branded concepts to supermarket delis, convenience stores, and food service institutions. We are dedicated to help create value to our customers by performing in a manner that will enhance...

  • Food Prep

    6 days ago


    Pittsburgh, United States Taco Bell Full time

    Food Prep / Food Service / Kitchen Pittsburgh, PA The Food Prep / Food Service / Kitchen is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced environment. Why should you apply? * Free Meals during your shift * Flexible Scheduling * Fun Work Environment * Paid...


  • Pittsburgh, United States FAIRMONT Full time

    Job DescriptionJob DescriptionCompany DescriptionFairmont Pittsburgh, a 4 diamond LEED certified luxury hotel, is located at the heart of Pittsburgh’s business, cultural and retail hub.  Fairmont Pittsburgh offers superb and distinctive guest services and accommodations in a luxury setting.What Is In It For You:  Competitive salary and flexible benefit...


  • Pittsburgh, United States AccorHotel Full time

    Company Description Fairmont Pittsburgh, a 4 diamond LEED certified luxury hotel, is located at the heart of Pittsburgh's business, cultural and retail hub. Fairmont Pittsburgh offers superb and distinctive guest services and accommodations in a luxury setting. What Is In It For You: Competitive salary and flexible benefit plans Opportunity for commissions...