Medical Case Manager

2 weeks ago

Atlanta, United States AICA Orthopedics, P.C. Full time
Description:

Position Description:

The Case Manager is a key position that collects, analyzes oversees and manages personal injury cases.

Position Duties:

The Case Manager acts as a liaison between the lawyers, medical providers, and patients for personal injury cases
Acts as administrative liaison to Director of Orthopedics and Surgery Services, Practice Manager, Site Coordinators and Medical Providers to effectively manage personal injury cases
Collects, analyzes and oversees necessary documentation to adequately evaluate and manage cases
Sound decision making to ensure proper case management for AICA Orthopedics
Serves as a company representative and brand ambassador to internal employees and external clients

Position Expectations:

To perform the position successfully, an individual is expected to:

Request missing data from patients via AICA Orthopedics Clinics
Collect data to review and analyze personal injury cases
Demonstrates sound decision making on AICA Orthopedics cases
Communicates with Practice Managers, Clinic Directors and Site Coordinators case management decisions
Builds and maintains relations with Attorney’s, Case Manager’s, and Paralegals
Accurately update and maintain client case information.
Demonstrates excellent communication and interpersonal skills
Utilize MS Office and Excel as effective communication tools
Utilize Case Manager, Nextgen and Mighty as forms of internal communication
Self-Starter
Be organized and efficient
Be professional
Be smart and work smart
Have a positive attitude
Requirements:

Experience:

3+ years’ experience in a medical office with a focus on personal injury
Possess excellent verbal, written, and listening communication skills.
Excellent time management skills be organized and able to effectively prioritize projects and tasks in a fast-paced environment.
MS Office and Excel experience
Team oriented and able to work with various manager and team leaders
Ability to make sound decisions

Position Miscellaneous:

Hourly employee may require overtime when requested to meet deadlines and handle issues
Ability to attend meetings and training on weekend or night as needed
Ability to interact, engage and communicate effectively with management, staff, referral sources, medical providers and patients

Physical Demands:

Frequent sitting.
Occasional lifting 10-15 lbs, occasional stooping and bending.
Limited periods of uninterrupted standing.

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