Member Concierge

4 weeks ago

New York, United States Ritual Dental Full time
About Ritual

At Ritual we are revolutionizing dental health through a unique blend of cutting-edge innovations, microbiome research, artificial intelligence, and advanced technology. As a multi-specialty dental practice, we are dedicated to transforming the oral health experiences of individuals and families alike.

Our mission is to make the best dental care simple, empowering, and accessible to everyone. Ritual Dental is not just a dental practice; it's a contemporary approach to dentistry that embraces the latest scientific advancements, assisted by AI, and powered by modern technology, skilled hands, and capable minds. Our commitment to leveraging technology for precise oral health diagnostics enables our skilled team to spend more time providing personalized coaching and care to our patients. We firmly believe that good oral health is a cornerstone to extending every person's lifespan and enhancing their overall quality of life.

Join us on our journey to empower every individual to transform their Whole Health and extend their lifespan

About the Role

We're in search of a dynamic Member Concierge to join our clinical Operations team. This role presents a distinctive opportunity to influence the patient experience, collaborating with our dental specialists, as well as Ritual's product and technology teams. Nestled in the heart of iconic Tribeca, NY, our modern office serves as a canvas for creativity and collaboration. Our environment exudes style and comfort, featuring spacious operatory rooms, a private staff lounge, and a patient learning hub for enhanced connection. Committed to elevating dental care standards, we aspire to provide a seamless experience for our clients. If you're a dedicated Member Concierge with a passion for excellence and innovation, we invite you to join our founding team

This is a full time role, and is in-person based in New York City. 

Responsibilities

The Member Concierge is primarily responsible for ensuring a seamless and excellent patient experience, from check in to check out and beyond. Responsibilities include:

  • Greeting patients and welcoming them to Ritual Dental
  • Appointment scheduling & management
  • Verifying patient insurance eligibility
  • Communicating with patients via phone, email or via Ritual's messaging platform
  • Answering patients' questions & empowering with knowledge
  • Collecting payments & co pays
  • Maintaining a safe, clean and well organized front desk and patient waiting area
  • Providing detailed descriptions of dental treatments, services, and retail products provided at Ritual Dental
  • Present treatment plans to patients and discuss financial responsibility
Qualifications & Skills Must Have
  • 2 or more years experience working in a Hospitality or Customer Service setting 
  • Excellent verbal & written communication skills
  • Strong computer literacy  
  • Ability to be efficient and productive in a fast-paced environment
  • Flexibility to work early mornings, evenings and some Saturdays
Nice to Have
  • Experience working in a tech enabled company
Pay, Perks & Benefits at Ritual

The salary for this position is $60,000. In addition to base compensation, full time employees are eligible to participate in our competitive benefits plans.

  • Generous Paid Time Off & Holidays
  • Health, Dental, & Vision coverage
  • 401k 
  • And more
You may be a good fit for this role if…

You question traditions: You're passionate about creating and comprehending the advances in services, science, and technology. You challenge conventions to solve problems for your patients and peers.

You set the bar high: You push yourself to exceed average expectations. Your commitment to excellence inspires you and your peers to reach consistently high standards, delivering exceptional service supported by the latest scientific advances and technology.

You pursue and empower with knowledge: You believe in the transformative power of knowledge, educating and empowering patients to make informed decisions about their well-being, bridging the information gap between patients and providers.

You work together: You are not afraid to blur the boundaries between disciplines as we seek to solve hard problems. You are intrigued and curious, engaging in lively discussions in the face of dissent. You thrive when working with experts across different disciplines and points of view.

You focus on lasting impact: You prioritize your work for lasting impact, avoiding gimmicks, fads, and short-term results.

Ritual's Dedication to Equity, Diversity and Inclusion

Ritual is committed to pursuing Equity, Diversity, and Inclusion in our hiring practices. We currently collect optional demographic information from candidates at the application stage in order to allow us to measure outcomes of people from underrepresented backgrounds in our hiring process. Identifying information about a candidate will never be shared externally and will only be used for the purpose of measuring its levels of representation. 

Ritual does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, educational background, or based on an individual's status in any group or class protected by applicable federal, state or local law. Ritual encourages people from all backgrounds to apply to this role

Please note: Ritual interview requests and job offers only originate from ritualdental.com email addresses (e.g. jsmith@ritualdental.com). Ritual will never ask for bank information (e.g. account and routing number), social security numbers, passwords, or other sensitive information to be delivered via email. 



  • Member Concierge

    4 weeks ago

    New York, United States Ritual Dental Full time

    Job DescriptionJob DescriptionAbout RitualAt Ritual we are revolutionizing dental health through a unique blend of cutting-edge innovations, microbiome research, artificial intelligence, and advanced technology. As a multi-specialty dental practice, we are dedicated to transforming the oral health experiences of individuals and families alike.Our mission is...

  • Lead Member Experience Associate

    4 weeks ago

    New York, United States NeueHouse Full time

    Job DescriptionJob DescriptionNeueHouse is the private workspace and cultural home for creators, innovators, and thought leaders. With iconic buildings, timeless design, thought-provoking cultural experiences, and elevated hospitality, NeueHouse has reimagined the ideal environment for creative potential and progress.Our Properties NeueHouse currently...

  • Lead Member Experience Associate

    1 month ago

    New York, United States NeueHouse Full time

    Job DescriptionJob DescriptionNeueHouse is the private workspace and cultural home for creators, innovators, and thought leaders. With iconic buildings, timeless design, thought-provoking cultural experiences, and elevated hospitality, NeueHouse has reimagined the ideal environment for creative potential and progress.Our Properties NeueHouse currently...

  • Concierge

    3 months ago

    New York, United States Trump Intl Full time

    Job DescriptionJob DescriptionTrump International Hotel and Tower New York is looking for a Concierge to join our dynamic team. Responsibilities include:Greet guests in a warm and professional mannerProvide information to guests and visitors regarding the hotel and the cityIdentify guests’ needs and assist with recommendations and arrangements...

  • Concierge

    1 month ago

    New York, United States The Ned & Ned's Club Full time

    Who We Are…The Ned NoMad is a new members’ club and hotel that opened in the heart of New York in summer 2022. It’s the first international ‘Ned’ site to open following the launch of The Ned London in 2017.The Property…Located in The Johnston Building and formerly the NoMad Hotel in Manhattan, the property was built in 1903 as a store and office...

  • Concierge

    2 months ago

    New York, United States The Ned NoMad Full time

    Job DescriptionJob DescriptionBenefits:Company partiesCompetitive salaryDental insuranceEmployee discountsFree food & snacksFree uniformsHealth insurancePaid time offParental leaveTraining & developmentVision insuranceWellness resourcesWho We AreThe Ned NoMad is a new members club and hotel that opened in the heart of New York in summer 2022. Its the first...

  • Director of Concierge

    3 months ago

    New York, United States PBS Facility Services Full time

    Job DescriptionJob DescriptionAbout the role: PBS Facility Service is in search of a Director of Concierge. This pivotal role entails overseeing and guiding a team of doorman supervisors, ensuring the delivery of top-tier services to our clients. We are seeking an individual with exceptional leadership skills, a knack for making strategic decisions, and a...

  • Seasonal Club Concierge

    1 week ago

    New York, New York, United States Soho House & Co. Full time

    Job OverviewThe Position...At Soho House, the Club Concierge plays a pivotal role in greeting, guiding, and registering all members and visitors to the establishment. As a Club Concierge, you will manage various responsibilities across our local venues; overseeing the reception area, performing essential administrative tasks, hosting in the Restaurant and...

  • Patient Concierge

    4 weeks ago

    New York, United States Viva Eve Full time

    The Patient Concierge will be the initial point of contact for prospective surgical patients and serve as a liaison between the patient and their Doctor.Locations: Midtown Manhattan - 635 Madison Avenue, New York, NY 10022Forest Hills Queens - 108-16 63rd Road Forest Hills, NY 11375Hours: Team members work 5 days per week, Monday to Friday 8 hour shifts...

  • Patient Concierge

    3 weeks ago

    New York, United States Viva Eve Full time

    The Patient Concierge will be the initial point of contact for prospective surgical patients and serve as a liaison between the patient and their Doctor.Locations: Midtown Manhattan - 635 Madison Avenue, New York, NY 10022Forest Hills Queens - 108-16 63rd Road Forest Hills, NY 11375Hours: Team members work 5 days per week, Monday to Friday 8 hour shifts...

  • Patient Concierge

    3 weeks ago

    New York, United States Viva Eve Full time

    The Patient Concierge will be the initial point of contact for prospective surgical patients and serve as a liaison between the patient and their Doctor.Locations: Midtown Manhattan - 635 Madison Avenue, New York, NY 10022Forest Hills Queens - 108-16 63rd Road Forest Hills, NY 11375Hours: Team members work 5 days per week, Monday to Friday 8 hour shifts...

  • Residential Cleaning Specialist

    1 week ago

    New York, New York, United States ATLAS TRAVEL & CONCIERGE LLC Full time

    Become a valued member of our team at ATLAS TRAVEL & CONCIERGE LLC as a Residential Cleaning Specialist. In this role, you will undertake a variety of cleaning and organizing duties across different environments, including homes, commercial spaces, and office facilities.Key Responsibilities:Execute cleaning operations in diverse locationsUphold high...

  • Concierge

    4 weeks ago

    New York, United States Atria Senior Living Part time

    Job DescriptionJob DescriptionOverviewWe create communities where employees thrive in their work, helping our residents thrive in their homes.We strive to enhance the lives and exceed the expectations of those we serve every day. To do this, we cultivate the diverse talents of our team members in order to achieve something together that they could not do...

  • Concierge Greeter

    4 weeks ago

    New York, United States Atria Physician Practice New York PC Full time

    Job DescriptionJob DescriptionAbout Atria:Atria is a membership-based preventive health care practice delivering cutting-edge primary and specialty care from the comfort of your home, at our practices in Palm Beach and New York, or wherever you are in the world.We bring together a multidisciplinary team of renowned, in-house physicians to provide proactive,...

  • Concierge Greeter

    3 months ago

    New York, United States Atria Physician Practice New York PC Full time

    Job DescriptionJob DescriptionAbout Atria:Atria is a membership-based preventive health care practice delivering cutting-edge primary and specialty care from the comfort of your home, at our practices in Palm Beach and New York, or wherever you are in the world.We bring together a multidisciplinary team of renowned, in-house physicians to provide proactive,...

  • Primary Care Concierge Physician

    2 weeks ago

    New York, New York, United States The Mount Sinai Health System Full time

    JOB DESCRIPTIONThe Mount Sinai Health System is seeking a dedicated Concierge Primary Care Physician to join our innovative team at a premier health facility.Overview:As a leading non-profit healthcare provider, Mount Sinai is recognized for its excellence in patient care and medical education. We are committed to enhancing healthcare delivery and are...

  • WSA Concierge

    4 weeks ago

    New York, United States Happier People Management Full time

    Job DescriptionJob DescriptionResponsibilities:Your Mission As an WSA Concierge, you're the heart of our vibrant workspaces. Your goal? Deliver unforgettable experiences that inspire our tenants and make WSA the best place to work and play. Your Impact Champion WSA's service standards, creating a safe, productive haven that sparks innovation. ...

  • WSA Concierge

    3 months ago

    New York, United States Happier People Management Full time

    Job DescriptionJob DescriptionResponsibilities:Your Mission As an WSA Concierge, you're the heart of our vibrant workspaces. Your goal? Deliver unforgettable experiences that inspire our tenants and make WSA the best place to work and play. Your Impact Champion WSA's service standards, creating a safe, productive haven that sparks innovation. ...

  • Doorman/Concierge - Residential Properties

    3 months ago

    New York, United States Urban Associates, LLC Full time

    Job DescriptionJob DescriptionDoorman/ConciergeReporting to the Building Superintendent, the Lobby Staff Member is responsible for the operation of the lobby for the residential tenants including security for the entire building and managing all deliveries and guests for the residential tenants. A qualified candidate must show initiative and good judgement...

  • Doorman/Concierge - Residential Properties

    3 weeks ago

    New York, United States Urban Associates, LLC Full time $20 - $27

    Job DescriptionJob DescriptionDoorman/ConciergeReporting to the Building Superintendent, the Lobby Staff Member is responsible for the operation of the lobby for the residential tenants including security for the entire building and managing all deliveries and guests for the residential tenants. A qualified candidate must show initiative and good judgement...