Claims Service Representative III

4 months ago


Costa Mesa, United States Automobile Club of Southern California Full time
Claims Service Representative III - Homeowners Property Coordinator

AAA has a constantly growing membership; we are always welcoming dedicated professionals looking to challenge themselves and build a career within our dynamic organization.  You will find that being part of a very successful team is extremely rewarding. If you are a career-minded, service-driven professional looking to join a fast-paced organization then you have come to the right place.

In this role you will provide service pursuant to the policy by handling homeowner claims in compliance with all regulatory and statutory requirements. Primary functions include investigation, evaluation and negotiation of low to moderate complexity claims in compliance with established company technical and customer service best Practices. Under general technical direction, works within specific limits of authority with communication and interaction with a variety of individuals, including insureds and claimants. Explain benefits, coverages, fault and claims process either verbally or in writing. Conduct phone investigations to determine liability and damages and possibly participate in legal proceedings. Other duties and responsibilities as assigned or required.

What you’ll do:

You’ll bring your expertise to a best-in-class organization that is focused on delivering quality service to our members.  As a representative within our Claims department, you will:

  • Adjust low to moderate complexity claims, as normally acquired through 3-5 years’ experience

  • Provide legendary customer service to our insured members

  • Interpret policy, identify coverage, exposure analysis, and related claims processing procedure/systems

  • Assess property claims and negotiate settlement

  • Knowledge of terminologies for insurance regulations/coverage

 What’s in it for me?

  • A career with growth potential

  • Our comprehensive and employee centric training provides training programs to help employees acquire various skills necessary to do their jobs and to support career development.

  • The satisfaction of knowing you provide a meaningful service to our insured who rely on you for assistance

What you’ll bring:

  • Bachelor's (4 year) degree preferred or equivalent combination of education and experience

  • Proficiency with Microsoft Office

  • Strong organizational, time management and typing skills

  • Strong verbal and written communication skills

  • Strong interpersonal skills

  • Must be able to work independently and adjust to change

The starting pay range for this position is:

$36.70 - $48.93

Additionally, for full time positions, you will be eligible to participate in our incentive program based upon the achievement of organization, team and personal performance.

.

Remarkable benefits:
•    Health coverage for medical, dental, vision
•    401(K) saving plan with company match AND Pension
•    Tuition assistance
•    PTO for community volunteer programs
•    Wellness program
•    Employee discounts

Auto Club Enterprises is the largest federation of AAA clubs in the nation. We have 14,000 employees in 21 states helping 17 million members. The strength of our organization is our employees. Bringing together and supporting different cultures, backgrounds, personalities, and strengths creates a team capable of delivering legendary, lifetime service to our members. When we embrace our diversity – we win. All of Us With our national brand recognition, long-standing reputation since 1902, and constantly growing membership, we are seeking career-minded, service-driven professionals to join our team.

“Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value.”

AAA is an Equal Opportunity Employer

The Automobile Club of Southern California will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.



  • Costa Mesa, United States AAA - The Automobile Club Full time

    Requires physical inspection of auto damage - Proficiency in auto damage analysis - Proficiency in estimating and utilizing the CCC One database - Full ability to type QWERTY Keyboard - Familiarity with Claims Systems Platform such as Guidewire - A Claims, Representative, Service, Auto Damage, Customer Service, Retail, Insurance


  • Costa Mesa, United States AAA - The Automobile Club Full time

    Requires physical inspection of auto damage - Proficiency in auto damage analysis - Proficiency in estimating and utilizing the CCC One database - Full ability to type QWERTY Keyboard - Familiarity with Claims Systems Platform such as Guidewire - A Claims, Representative, Service, Auto Damage, Customer Service, Retail, Insurance


  • Costa Mesa, United States Automobile Club of Southern California Full time

    Claims Service Representative I - Homeowners Property CoordinatorAAA has a constantly growing membership; we are always welcoming dedicated professionals looking to challenge themselves and build a career within our dynamic organization.  You will find that being part of a very successful team is extremely rewarding. If you are a career-minded,...


  • Costa Mesa, United States Automobile Club of Southern California Full time

    Claims Service Representative 2 - APD MPRExcited to grow your career? We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply! This position handles highly complex...


  • Costa Mesa, California, United States AAA - The Automobile Club Full time

    Auto Damage Claims SpecialistAt AAA - The Automobile Club, we're seeking a skilled Auto Damage Claims Specialist to join our team. As a Claims Service Representative 2, you will be responsible for inspecting auto damage, analyzing claims, and utilizing the CCC One database to estimate damages. Your proficiency in typing QWERTY keyboards and familiarity with...


  • Costa Mesa, California, United States ICONMA Full time

    Job SummaryWe are seeking a highly skilled Medical Claims Specialist to join our team at ICONMA. As a key member of our revenue cycle team, you will be responsible for resolving payments and accounts with insurance companies, government payors, and patients.Key Responsibilities Serve as the account representative for our client, working with payors to...


  • Costa Mesa, California, United States Hoag Memorial Hospital Presbyterian Full time

    Job Summary:The Medical Claims Specialist will serve as the account representative for Hoag Memorial Hospital Presbyterian, working with insurance companies, government payors, and/or patients to resolve payments and accounts. This role requires strong analytical and communication skills to ensure timely and accurate reimbursement.Key...

  • Claims Adjuster II

    4 weeks ago


    Costa Mesa, California, United States Marriott International Inc Full time

    Job SummaryA Claims Adjuster II is responsible for the timely and efficient adjustment and disposition of self-administered casualty claims in multiple jurisdictions. This role extends to all aspects and phases of investigations, evaluations, negotiations, and settlements/denials of workers' compensation, auto liability, no-fault uninsured motorist, and...


  • Costa Mesa, United States Automobile Club of Southern California Full time

    Claims Workforce SpecialistExcited to grow your career?We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply!Job Summary:This position supports the Claims Business...


  • Costa Mesa, California, United States Hoag Memorial - Red Hill Clinic Full time

    Job Summary:We are seeking a skilled Medical Claims Specialist to join our team at Hoag Memorial - Red Hill Clinic. As a Medical Claims Specialist, you will be responsible for ensuring the accuracy and compliance of medical claims, working with multiple parties to resolve issues, and maintaining up-to-date records.Key Responsibilities:Respond to inquiries...


  • Costa Mesa, United States Automobile Club of Southern California Full time

    Claims Senior Property AdjusterThis position supports the Property Claims operation by handling claims reported on Homeowner policies written by the Interinsurance Exchange in compliance with all regulatory and statutory requirements.The position handles claims of moderate to high complexity. The primary functions include interpreting information from First...


  • Costa Mesa, United States Automobile Club of Southern California Full time

    Claims Complex Auto AdjusterThe Claims Complex Auto Adjuster supports the Auto Claims Operation by providing service pursuant to the policy by handling claims of material damage, property damage, and/or liability lines of insurance written by the Interinsurance Exchange in compliance with all regulatory and statutory requirements. The primary functions...


  • Costa Mesa, United States Automobile Club of Southern California Full time

    Claims Loss Reporting SpecialistAt AAA – Auto Club Enterprises, we pride ourselves as a leader in the insurance industry, recognized for our dedication to legendary customer service and our commitment to the well-being of our members. We are currently seeking an entry-level Claims Loss Reporting Specialist to support our auto claims operations. This role...


  • Costa Mesa, United States Automobile Club of Southern California Full time

    Claims Senior Property Adjuster CAJob SummaryThis position supports the Property Claims operation by handling claims reported on Homeowner policies written by the Interinsurance Exchange in compliance with all regulatory and statutory requirements. The position handles claims of moderate to high complexity. The primary functions include interpreting...


  • Costa Mesa, United States Automobile Club of Southern California Full time

    Claims Senior Auto Adjuster CAThe Claims Senior Auto Adjuster supports the Auto Claims Operation by providing service pursuant to the policy by handling claims of material damage, property damage, and/or liability lines of insurance written by the Interinsurance Exchange in compliance with all regulatory and statutory requirements. The primary functions...


  • Costa Mesa, United States Ultimate Staffing Full time

    Join our dynamic team as a Customer Service Representative in Irvine, CA! We are seeking enthusiastic and dedicated individuals who excel in providing exceptional customer service. If you are a problem-solver with a passion for helping others, this i Customer Service, Customer Service Representative, Business Operations, Representative, Retail, Staffing


  • Costa Mesa, United States Konnect Resources Full time

    Our partner is a well-known tire manufacturer that produces a wide range of tires for various types of vehicles, including passenger cars, trucks, SUVs, and high-performance vehicles. They are known for its commitment to quality and innovation, offering products that are designed for performance, durability, and safety. They have a global presence and are...


  • Costa Mesa, United States Konnect Resources, LLC Full time

    Our partner is a well-known tire manufacturer that produces a wide range of tires for various types of vehicles, including passenger cars, trucks, SUVs, and high-performance vehicles. They are known for its commitment to quality and innovation, offering products that are designed for performance, durability, and safety. They have a global presence and are...


  • costa mesa, United States Konnect Resources, LLC Full time

    Our partner is a well-known tire manufacturer that produces a wide range of tires for various types of vehicles, including passenger cars, trucks, SUVs, and high-performance vehicles. They are known for its commitment to quality and innovation, offering products that are designed for performance, durability, and safety. They have a global presence and are...


  • Costa Mesa, United States Konnect Resources, LLC Full time

    Our partner is a well-known tire manufacturer that produces a wide range of tires for various types of vehicles, including passenger cars, trucks, SUVs, and high-performance vehicles. They are known for its commitment to quality and innovation, offering products that are designed for performance, durability, and safety. They have a global presence and are...