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Cloud Engineer, Specialist

2 months ago


Charlotte, United States Vanguard Full time

The CTO Service Virtualization Team at Vanguard is excited to announce our search for a Cloud Specialist to join our team, which is responsible for a best-in-class software suite that facilitates a scientific approach to analyzing application performance. Our Service Virtualization platform is essential for building confidence in the release-readiness of all Vanguard applications and services. This highly dynamic role in technical software development enables our consumers to conduct tests independently, eliminate testing bottlenecks, unlock cost savings, and enhance efficiency in the development lifecycle. This role provides advanced level technical support for complex projects. Troubleshoots, diagnoses, and resolves hardware or software issues that span multiple technology domains, as elevated from the team. Develops technical standards and documentation.

Impact:

  • Deliver features for our Service Virtualization product.

  • Build expertise in TDD, OOP, and CI/CD.

  • Develop domain expertise in Service Virtualization and Performance Engineering, with the ability to tune cloud-based architectures and provide guidance to product teams using our suite of tools.

  • Support client-driven testing efforts with our tools.

  • Establish a clear and concise documentation for our Service Virtualization product features and best practices.

  • Champion the scientific method testing approach.

  • Demonstrate professionalism and actively participates in code reviews.

Who You Are:

  • You are genuinely passionate about technology.

  • You bring a customer-focused, value-driven attitude to software development.

  • You seek to develop world-class software tools to better assess the resilience of apps and services handling millions of user requests.

  • You thrive in team-based environments working with other engineers to develop great products.

  • You enjoy tackling cutting-edge software problems.

  • You excel at presenting complex technological issues in ways that anyone can understand.

  • You love working with software developers closely to improve code performance and quality.

  • You would enjoy helping foster a strong engineering culture.

Recommended Technical Proficiencies:

  • JavaScript/TypeScript, NodeJS, React, AngularJS

  • Java, Springboot, JaxRs, WebFlux

  • Python

  • Cloud Compute, Networking and VPC Component Services

  • AWS Web Services

  • Non-relational Database Technologies

  • CI/CD, OOP and TDD

  • Docker/Container technology

Core Responsibilities:

  • Identifies, recommends, and implements high-quality software features.

  • Diagnoses and troubleshoots the most complex issues for cloud computing systems on multiple platforms. Maintains comprehensive technical knowledge of software and infrastructure platforms.

  • Adheres to department and Vanguard standards for acceptable application performance. Reviews those configuration parameters to optimize system performance and maximize uptime.

  • Troubleshoots and resolves the most complex issues elevated from our users. Provides guidance and consultation as required. Updates, writes, and maintains documentation for the department.

  • Performs systems analysis, including system requirements analysis and definition, and logical design.

  • Participates in special projects and performs other duties as assigned.


Qualifications:

  • Minimum of five years related work experience.

  • Undergraduate degree in a related field or the equivalent combination of training and experience.

Special Factors

Sponsorship

Vanguard is not offering visa sponsorship for this position.

About Vanguard

We are Vanguard. Together, we’re changing the way the world invests.

For us, investing doesn’t just end in value. It starts with values. Because when you invest with courage, when you invest with clarity, and when you invest with care, you can get so much more in return. We invest with purpose – and that’s how we’ve become a global market leader. Here, we grow by doing the right thing for the people we serve. And so can you.

We want to make success accessible to everyone. This is our opportunity. Let’s make it count.

Inclusion Statement

Vanguard’s continued commitment to diversity and inclusion is firmly rooted in our culture. Every decision we make to best serve our clients, crew (internally employees are referred to as crew), and communities is guided by one simple statement: “Do the right thing.”

We believe that a critical aspect of doing the right thing requires building diverse, inclusive, and highly effective teams of individuals who are as unique as the clients they serve. We empower our crew to contribute their distinct strengths to achieving Vanguard’s core purpose through our values.

When all crew members feel valued and included, our ability to collaborate and innovate is amplified, and we are united in delivering on Vanguard's core purpose.

Our core purpose: To take a stand for all investors, to treat them fairly, and to give them the best chance for investment success.

How We Work

Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.