Claims Service Representative I

1 month ago

Costa Mesa, United States Automobile Club of Southern California Full time
Claims Service Representative I - Homeowners Property Coordinator

AAA has a constantly growing membership; we are always welcoming dedicated professionals looking to challenge themselves and build a career within our dynamic organization.  You will find that being part of a very successful team is extremely rewarding. If you are a career-minded, service-driven professional looking to join a fast-paced organization then you have come to the right place.

In this role you will provide service pursuant to the policy by handling homeowner claims in compliance with all regulatory and statutory requirements. Primary functions include investigation, evaluation and negotiation of low to moderate complexity claims in compliance with established company technical and customer service best Practices. Under general technical direction, works within specific limits of authority with communication and interaction with a variety of individuals, including insureds and claimants. Explain benefits, coverages, fault and claims process either verbally or in writing. Conduct phone investigations to determine liability and damages and possibly participate in legal proceedings. Other duties and responsibilities as assigned or required.

What’s in it for me?

  • Career opportunities across multiple business lines and states

  • Annual bonus performance incentive program

What you’ll do:

  • This is a multi-line adjuster that will primarily work as an inside adjuster to review, approve and process estimates written by the field adjusters.

  • The adjuster will investigate, evaluate and settle home and/or auto claims as determined by management.

What you bring:

  • 4-year college degree or equivalent combination of education and experience preferred

  • 5+ years prior homeowner claims handling experience preferred

  • Demonstrated proficiency in construction estimating using Xactimate

  • Have strong communication skills including strong interpersonal communications

  • A valid driver’s license with safe driving records required.

  • Proficiency in general computer skills.

The starting pay range for this position is $25.48 – $28.03 per hour. Additionally, after completion of your first year in the role, you will be eligible to participate in our incentive program based upon your team and individual performance.

Remarkable benefits:
•    Health coverage for medical, dental, vision
•    401(K) saving plan with company match AND Pension
•    Tuition assistance
•    PTO for community volunteer programs
•    Wellness program
•    Employee discounts (membership, insurance, travel, entertainment, services and more)

Auto Club Enterprises is the largest federation of AAA clubs in the nation. We have 14,000 employees in 21 states helping 17 million members. The strength of our organization is our employees. Bringing together and supporting different cultures, backgrounds, personalities, and strengths creates a team capable of delivering legendary, lifetime service to our members. When we embrace our diversity – we win. All of Us With our national brand recognition, long-standing reputation since 1902, and constantly growing membership, we are seeking career-minded, service-driven professionals to join our team.

“Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value.”

AAA is an Equal Opportunity Employer

The Automobile Club of Southern California will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.

  • Claims Service Representative I

    2 months ago

    Costa Mesa, United States Automobile Club of Southern California Full time

    What’s in it for me? - A career with growth potential - Our comprehensive and employee centric training facility provides training programs to help employees acquire various skills necessary to do their jobs and to support career development - The satisfaction of knowing you provide a meaningful service to our insured who rely on you for assistance When...

  • Claims Adjuster II

    4 weeks ago

    Costa Mesa, United States Western Casualty Claims Office Full time

    Job Number 24069181Job Category Finance & AccountingLocation Western Casualty Claims Office, 3100 Bristol Street Suite 425, Costa Mesa, California, United States VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Management Job SummaryA Claims Adjuster II is responsible for the timely, good faith adjustment and disposition of...

  • Claims Service Representative I

    3 weeks ago

    Costa Mesa, United States Automobile Club Full time

    Claims Service Representative I - Homeowners Property Coordinator AAA has a constantly growing membership; we are always welcoming dedicated professionals looking to challenge themselves and build a career within our dynamic organization. You will find that being part of a very successful team is extremely rewarding. If you are a career-minded,...

  • Claims Service Representative I

    3 weeks ago

    Costa Mesa, United States Automobile Club Full time

    Claims Service Representative I - Homeowners Property Coordinator AAA has a constantly growing membership; we are always welcoming dedicated professionals looking to challenge themselves and build a career within our dynamic organization. You will find that being part of a very successful team is extremely rewarding. If you are a career-minded,...

  • Claims Adjuster II

    4 weeks ago

    Costa Mesa, California, United States Western Casualty Claims Office Full time

    Job Number Job Category Finance & AccountingLocation Western Casualty Claims Office, 3100 Bristol Street Suite 425, Costa Mesa, California, United States VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Management Job SummaryA Claims Adjuster II is responsible for the timely, good faith adjustment and disposition of...

  • Claims Adjuster II

    3 weeks ago

    Costa Mesa, California, United States Western Casualty Claims Office Full time

    Job Number Job Category Finance & AccountingLocation Western Casualty Claims Office, 3100 Bristol Street Suite 425, Costa Mesa, California, United States VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Management Job SummaryA Claims Adjuster II is responsible for the timely, good faith adjustment and disposition of...

  • Claims Service Representative I

    7 days ago

    Costa Mesa, United States Automobile Club of Southern California Full time

    AAA has a constantly growing membership; we are always welcoming dedicated professionals looking to challenge themselves and build a career within our dynamic organization. You will find that being part of a very successful team is extremely rewarding. If you are a career-minded, service-driven professional looking to join a fast-paced organization then you...

  • Claims Service Representative 1

    5 days ago

    Costa Mesa, United States Automobile Club Full time

    Claims Service Representative 1 - ER What’s in it for me? • A career with growth potential • Our comprehensive and employee centric training facility provides training programs to help employees acquire various skills necessary to do their jobs and to support career development • The satisfaction of knowing you provide a meaningful service to our...

  • Claims Service Representative

    2 months ago

    Costa Mesa, United States Automobile Club of Southern California Full time

    Claims Service Representative - Early ResponseWhat’s in it for me?•    A career with growth potential•    Our comprehensive and employee centric training facility provides training programs to help employees acquire various skills necessary to do their jobs and to support career development•    The satisfaction of knowing you provide a...

  • Claims Service Representative 1

    5 days ago

    Costa Mesa, United States Automobile Club of Southern California Full time

    Claims Service Representative 1 - ERWhat’s in it for me?•    A career with growth potential•    Our comprehensive and employee centric training facility provides training programs to help employees acquire various skills necessary to do their jobs and to support career development•    The satisfaction of knowing you provide a meaningful...

  • Claims Service Representative 3

    4 weeks ago

    Costa Mesa, California, United States Automobile Club of Southern California, AAA Careers Full time

    Claims Service Representative 3 - HO EST CADo you want to use your customer service skills in a role where you can make a difference in people's lives? Are you looking for more than just a job, but a career with endless opportunities for growth? Come join our passionate Property Claims TeamAs a member of our Property Field Claims Team, you will play a vital...

  • Claims Service Representative 3

    2 months ago

    Costa Mesa, United States Automobile Club of Southern California Full time

    Claims Service Representative 3 - HO EST CADo you want to use your customer service skills in a role where you can make a difference in people’s lives?  Are you looking for more than just a job, but a career with endless opportunities for growth?  Come join our passionate Property Claims Team!As a member of our Property Field Claims Team, you will play a...

  • Claims Service Representative 3

    3 weeks ago

    Costa Mesa, United States Automobile Club of Southern California Full time

    Claims Service Representative 3 - HO EST CADo you want to use your customer service skills in a role where you can make a difference in people’s lives?  Are you looking for more than just a job, but a career with endless opportunities for growth?  Come join our passionate Property Claims Team!As a member of our Property Field Claims Team, you will play a...

  • Claims Service Representative 3

    1 week ago

    Costa Mesa, United States Automobile Club of Southern California Full time

    Do you want to use your customer service skills in a role where you can make a difference in people’s lives? Are you looking for more than just a job, but a career with endless opportunities for growth? Come join our passionate Property Claims Team! As a member of our Property Field Claims Team, you will play a vital role in proving an outstanding...

  • Claims Patient Financial Services Representative Cbo

    6 days ago

    Mesa, United States Banner Health Full time

    **Primary City/State**: Mesa, Arizona **Department Name**: Acute Billing & Follow Up-Corp **Work Shift**: Day **Job Category**: Revenue Cycle **8-10 WEEKS IN-OFFICE TRAINING 8:00AM - 4:30PM - DUE TO THIS YOU MUST LIVE IN OR NEAR MESA, ARIZONA**. **AFTER TRAINING FLEXIBLE START TIMES** The PFS Department is responsible for the timely and accurate billing...

  • Customer Service Representative I

    4 weeks ago

    Costa Mesa, United States Partners in Diversity Full time

    Job DescriptionJob Description* DIRECT HIRE POSITION *** FULL TIME AND PART TIME POSITIONS AVAILABLE **The Customer Service Representative I (CSR I) is responsible for handling customer inquiries into the Service Center. This may include phone and email response, walk-in center customer service, inbound call customer service and inbound mail response. CSR...

  • Customer Service Representative I

    3 weeks ago

    Costa Mesa, United States Partners in Diversity Full time

    Job DescriptionJob Description* DIRECT HIRE POSITION *** FULL TIME AND PART TIME POSITIONS AVAILABLE **The Customer Service Representative I (CSR I) is responsible for handling customer inquiries into the Service Center. This may include phone and email response, walk-in center customer service, inbound call customer service and inbound mail response. CSR...

  • Claims Adjuster II

    4 weeks ago

    Costa Mesa, United States Marriott International Inc Full time

    Job Description JOB SUMMARY A Claims Adjuster II is responsible for the timely, good faith adjustment and disposition of self-administered casualty claims in multiple jurisdictions. Responsibility extends to all aspects and phases of investigations, evaluations, negotiations and settlements/denials of the following claims: workers' compensation, auto...

  • Claims Adjuster II

    3 weeks ago

    Costa Mesa, United States Marriott International Inc Full time

    Job Description JOB SUMMARY A Claims Adjuster II is responsible for the timely, good faith adjustment and disposition of self-administered casualty claims in multiple jurisdictions. Responsibility extends to all aspects and phases of investigations, evaluations, negotiations and settlements/denials of the following claims: workers' compensation, auto...

  • Claims Specialist

    4 weeks ago

    Costa Mesa, United States Hoag Memorial Hospital Presbyterian Full time

    **Salary Range**: $19.8400 - $30.5000 /hour. Actual compensation may vary based on geographic location, work experience, skill level, and education. - The Claims Specialist (Customer Service) is responsible for answering phone calls from healthcare providers, health plans, billing companies, and members on inquiries related to claims, eligibility, and...