Lead BI Reporting Analyst

3 weeks ago

Charlotte, United States Vanguard Full time
Join the fast-paced world of IT operations as an analyst developing insights into how the entire enterprise uses their products and services  Understand how our clients and business partners are impacted by IT outages and degradations.  Learn how IT assets, applications, and their inter-workings fuel the business  Help defend our product owners from risk with technical debt data, controls reporting, and other critical success factors. The Data Analyst will provide data and reporting in support of large strategic business objectives by querying data and creating, writing, and pulling reports based on end-user needs. Actively develops the reporting community at Vanguard by coaching others internally and participating in external events.

In this role you will:

  • Prepare both ongoing and ad-hoc reports of high complexity to support business goals and objectives. Acquire and compile structured and unstructured data and verifies its quality, accuracy and reasonableness.
  • Engage with leaders of aligned business areas to understand business strategy, questions, and goals. Leverage deep business acumen of aligned business area to consult and anticipate reporting needs. Is well informed on business decisions in aligned business area and proactively adjusts reporting strategy. Stay abreast of advancements in reporting technology and participates in continued learning of technological advancements and business strategy trends in their aligned business areas. Communicate results of reports to leaders and management.
  • Prepare and deliver visualizations and internal presentations, Train users on reporting tools.
  • Design and writes ad hoc reporting as needed. Validate analytical techniques employed by other specialists. Lead advanced enhancement/automation initiatives. Provide guidance to other specialists on initiatives to implement enhancements or automation.
  • Review queries for performance issues, making changes as needed. Act as team expert for escalated query or report-writing issues. Lead design and development of the system, as well as creation of user documentation.
  • May conduct initial exploratory or descriptive analytics using data generated from queries.
  • Develop, own and manage recurring reporting processes.
  • Participate in special projects and performs other duties as assigned.

What it takes:

Undergraduate degree or equivalent combination of training and experience. Graduate degree preferred.

Minimum of 5+ years related work experience.

Preferred Experience:

Expert knowledge of data visualization tools, data storytelling, and business needs to deliver data in a way that enables business users to quickly understand state of the business, form action plans, and ask better questions.

Experience developing, owning, and managing suite of business aligned BI products.

Demonstrated track record of building strong relationships across technical and non-technical crew

Strong organizational and interpersonal skills required.

Experience leading a project or program with Sub-Divisional impact

Strategic thinking

Tool belt: Python, AWS, Statistical Data Tools

Special Factors

Sponsorship

Vanguard is not offering visa sponsorship for this position.

About Vanguard

At Vanguard, we don't just have a mission—we're on a mission.

To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best.

Our commitment to diversity, equity, and inclusion

Vanguard’s commitment to diversity, equity, and inclusion (DEI) is central to our ability to deliver on our mission. We aspire to create a work environment that is inclusive, equitable, and diverse—one that enables our employees, whom we call crew, to thrive and bring their best selves to work every day on behalf of our clients.

Cultivating DEI lifts our entire organization, and everyone shares accountability for our progress—from our senior leaders who lay the foundation and set the example for inclusive behaviors to crew who are growing in their personal DEI learning experiences.

Together, we’re on a mission. We are fueled by the value of diverse voices and connected through friendships and a culture of care—for our clients, our communities, and each other.    

Vanguard’s DEI journey has no finish line. Our commitment is enduring, and we remain focused on the path ahead. To learn more about Vanguard goals and progress toward DEI, download our Diversity, Equity, and Inclusion Report.

How We Work

Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.

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